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Added 2 mins ago
VB
Finance Manager
Vaco by Highspring
Ottawa, ON
- Full-time
Our client is a real estate and development company. They are looking for a Manager, Complex Accounting who will lead technical accounting research, support complex transactions, and…
Added 17 mins ago
NW
Economic Planning Specialist
Nuclear Waste Management Organization
Ignace, ON
- Full-time
We are currently seeking an experienced Economic Planning Specialist to be based at our Toronto headquarters (the Ignace /Dryden community office locations may be considered). Reporting to…
Added 17 mins ago
SH
Server | Part Time | Hotel Victoria
Silver Hotel Group
Toronto, ON
- Part-time
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from…
Added 17 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 17 mins ago
RA
Project Logistics Operations Manager
Reimer Associates Inc.
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
They are looking for an experienced Project Logistics Operations Manager to lead their Teams in Calgary + Toronto. They purposely hire young operations staff and train them in-house,…
Added 17 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 17 mins ago
AL
Compliance Manager
ARAG Legal Solutions Inc. (Canada)
Toronto, ON
- Full-time
Reporting to the Director, Legal and Compliance, the Compliance Manager will support the day-to-day delivery of the Compliance program for a federally and provincially licenced Property &…
Added 17 mins ago
Senior Manager, Value Realization Office - Term position
Scotiabank
Toronto, ON
Demonstrated experience with benefit realization, business case development, or investment performance tracking
Added 17 mins ago
Tangerine Growth Advisor - Tangerine
Scotiabank
Toronto, ON
Effectively execute business development activities focused on driving growth to the Wealth business:
Added 32 mins ago
S
Account Executive, SMB (Retail)
Solink
Remote, Canada
- $118,000 to $140,000 CAD / year
- Full-time
- Remote
…candidate should have experience with sales prospecting and business development and has worked as an Account Executive selling…
Added 47 mins ago
PH
Patient Experience Manager
PhysioPlus Health Group
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
PhysioPlus Health Group is hiring for a Patient Experience Manager job in Toronto, ON, and we’re looking for someone with the administrative chops and the ambition to grow into a bigger…
Added 47 mins ago
K
Change Management Manager
Kelly
Toronto, ON
- Contract
8+ years of experience in Change Management, Organizational Effectiveness, Organizational Development, Business Readiness, or Transformation leadership
Added 47 mins ago
CO
Sr. Manager, Artificial Intelligence 1
City of Brampton
Brampton, ON
- Full-time
Brampton is a diverse, growing city northwest of Toronto, close to Toronto Pearson International Airport. The City offers meaningful public service, professional development and a…
Added 47 mins ago
SG
Service Manager - Sous Chef (Bosk)
Shangri-La Group
Toronto, ON
- Full-time
Located in the heart of the city, Shangri-La Toronto is an elegant sanctuary, nestled between the bustling business and entertainment districts. With the city’s best shopping, sports, live…
Added 47 mins ago
PL
Business Development Manager
Premium Line Transport
Brampton, ON
- Full-time
Job Overview: We are seeking a results-driven Business Development Manager to join our team in the Greater Toronto market. This hybrid role combines consultative sales and account…
Added 48 mins ago
Specialist, Business Development
Miller Thomson
Toronto, ON
We are seeking a Specialist, Business Development to join our team in the Toronto Office!
Added 48 mins ago
T
Associate Vice President, TD Investment Services (TDIS) Compliance
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 48 mins ago
T
Research Machine Learning Scientist II (B3617)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
C
Senior Manager, Incident Management
CIBC
Toronto, ON
- Full-time
…practices and protecting the client experience. As a Senior Manager, Incident Management, you’ll lead the end-to-end management of production issues, from identification and triage through…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…drive efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 1 hour ago
NF
District Sales Manager- Calgary
Neo Financial
Calgary, AB
- Full-time
As a District Sales Manager at Neo Financial, you will be a pivotal leader responsible for the profitability and success of a designated district, encompassing up to six mall locations. You…
Added 1 hour ago
MT
Specialist, Business Development
Miller Thomson LLP
Toronto, ON
- Full-time
We are seeking a Specialist, Business Development to join our team in the Toronto Office!
Added 1 hour ago
AW
Manager, Software Engineering - 12 Month Temporary
Aviso Wealth
Remote, Canada
- $145,000 to $160,000 CAD / year
- Full-time
- Remote
Reporting to the Director, Software Engineering, the Manager, Software Engineering, works closely with other Technology Leaders to remove systemic organizational blockers, while providing…

Teleperformance

Business Analyst

Toronto, ON, Canada
TPCA Toronto, Canada

$59,500 annually · Full-time

Apply About employer

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Job details

Pay: $59,500 annually
Job type: Full-time
Experience: 2-3 years of experience in data reporting and analysis.
Posting language: English
Posted: Oct 26, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Advertised as: Business Analyst

Location: 250 University Avenue, Toronto

Reports to: Business Analyst Manager

Contract: Regular, Full-time

Travel Requirements: No

For existing vacancy: No

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins

About The Job:

We are seeking a highly motivated and experienced Business Analyst to focus on stakeholder management and communication, and delivering actionable insights through data reporting and analysis for digital advertising sales for AI client. The ideal candidate will combine strong communication skills with solid analytical expertise and data reporting to influence data-driven decisions based on business needs.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Manage stakeholder expectations and ensure alignment on deliverables, timelines, and business outcomes.
Build and maintain strong relationships across cross-functional teams and leadership.
Create and deliver business reporting data frameworks and updates using tools for daily, weekly, quarterly and yearly performance reporting to multiple lines of businesses.
Develop a comprehensive global business reporting dashboard using SQL based on business needs.
Conduct trendline and correlation analyses to derive insights and generate sales projections/forecasts.
Perform quartile analysis to inform tactical and strategic approaches for sales performance management.
Conduct root cause analysis to provide continuous insights to stakeholders and leaders.
Establish data capture mechanisms.
Ensure proper Data Management on an ongoing basis.

Job Requirements:

Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.
2-3 years of experience in data reporting and analysis.
Proven track record in stakeholder communication and management, reporting, and data analysis.
Excellent communication and presentation skills - able to summarize data findings into strategic insights.
Data analysis and reporting skills (SQL, Excel, Looker).
Background in a sales data environment, with experience managing KPIs of Sales representatives.
Proficiency in Google Sheets, including pivot tables, conditional formatting, vlookup, etc.
Proficient with AI Prompts.
Prior experience in putting together a reporting framework and business review presentations from a data perspective.
Experience working in Business Process Outsourcing and is used to a very fast-paced environment.

Benefits & Perks

Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.
2 weeks annual leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognitions programs.

Salary

$59,500 annually

Schedule

Fixed schedule Monday to Friday 9:00 am to 6:00 pm

Location

Candidates are advised to be within travel distance from our primary location: 250 University Avenue, Toronto

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making.

Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet

your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply About employer

More about this job

Responsibilities

The Business Analyst will manage stakeholder expectations and deliver actionable insights through data reporting and analysis for digital advertising sales. Responsibilities include building global business reporting dashboards, conducting trendline and correlation analyses, and performing root cause analysis to inform strategic sales decisions.

Requirements

Candidates must have a bachelor's degree in a relevant field and 2-3 years of experience in data reporting and analysis. Proficiency in SQL, Excel, Looker, and Google Sheets is required, along with strong communication skills and experience in a sales data environment.

Skills

Stakeholder management
Data reporting
Data analysis
SQL
Excel
Looker
Google sheets
Pivot tables
Conditional formatting
Vlookup
AI prompts
Sales performance management
Trendline analysis
Correlation analysis
Quartile analysis
Root cause analysis

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognitions programs
Annual leave

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Data Analytics
Information Systems
SQL
Excel
Looker
Google Sheets
AI Prompts
Stakeholder Management
Data Reporting
Sales Performance Management
KPIs
Business Process Outsourcing
Trendline Analysis
Correlation Analysis
Quartile Analysis
Root Cause Analysis
Digital Advertising
Data Management
Reporting Framework
Business Review
Strategic Insights
Sales Projections
Forecasting
Cross-functional Teams
Performance Reporting
Data Capture
Hybrid Organization
Omnichannel Support

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