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Added 4 mins ago
SH
Bilingual Field Nurse Case Manager (Atlantic/QC) - Hybrid
Sentrex Health Solutions
Moncton, NB · Halifax, NS · Quebec, QC
- Full-time
The Field Nurse Case Manager (FNCM) is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs…
Added 4 mins ago
CI
Senior Compliance Analyst
Cole International
Regina, SK
- Full-time
…national leader across Canada, our growth has been built on trust, service, and a commitment to doing what’s right. At Cole, we don’t just move goods - we move businesses forward by putting…
Added 4 mins ago
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Account Executive
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Concord, ON
- Full-time
At UPS, our Business Development team is the driving force behind our growth. We partner with businesses of all sizes to deliver innovative logistics solutions, helping them succeed in an…
Added 4 mins ago
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Account Executive
UPS
Concord, ON
- Full-time
At UPS, our Business Development team is the driving force behind our growth. We partner with businesses of all sizes to deliver innovative logistics solutions, helping them succeed in an…
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RB
Human Resources Coordinator
R.J. Burnside & Associates Limited
Orangeville, ON
- Full-time
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- Full-time
…partenariats durables et notre excellence en matière d’expérience…
Added 4 mins ago
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Territory Manager - Healthcare
Linde
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- Full-time
The Territory Manager identifies and develops sales opportunities by visiting key (targeted) physicians and referral sources to promote the company's products and services, conduct product…
Added 4 mins ago
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Senior Structural Engineer
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Halifax, NS
- $120,000 to $160,000 CAD / year
- Full-time
Assist the team manager in prioritizing workloads and projects for CADD and Revit production technicians and technologists.
Added 4 mins ago
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Direct Support Specialist - Portage La Prairie, MB Hiring Day November 4 , 2026
CBI Home Health
Portage la Prairie, MB
- Part-time
Prepare incident reports and ensure that they are submitted to the Team Leader (if no Team Leader appointed, submit to the Residential Operations Manager); .
Added 4 mins ago
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Associate Portfolio Manager
Royal Bank of Canada
AB · EDMONTON, Alberta
- Full-time
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Added 4 mins ago
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Client Advisor
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NS · ST. MARY'S, Nova Scotia
- Part-time
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Added 4 mins ago
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RQ00795 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…successful candidate will support the Drug Formulary and Genomics team, contribute to the development and enhancement of web applications, build Python-based applications on the Panel App…
Added 20 mins ago
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- $80,000 CAD / year
- Full-time
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Added 20 mins ago
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Manager
TekStaff IT Solutions
ON · Ontario, Canada
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TekStaff's Client has a current vacancy for "Senior Manager, Customer Segments & Growth ”
Added 20 mins ago
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PAYROLL OFFICER (BAND LEVEL 5)
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St. John's, NL
- $53,729 to $63,029 CAD / year
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Reporting to the Payroll Manager, this position will be part of a team responsible for the accurate and timely processing of payroll for Memorial University of Newfoundland and other…
Added 20 mins ago
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Supervisor, Connections Planning
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Added 20 mins ago
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Senior Planner, Connections Planning
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Toronto, ON
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Client service oriented. Strong learning agility, with a passion for continuous development.
Added 20 mins ago
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Manager, Communications Design
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History of developing positive on-going business relationships with focus on client service.
Added 20 mins ago
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…America’s leading partner in HVAC solutions and unrivalled service. We are a dynamic, progressive and innovative organization looking for additional talent in our growing offices. If you…
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We are currently seeking 1FTE contract Medical Secretary/Receptionist position to join our Kakabeka team. The Medical Secretary/Receptionist is a valued member of the Community Health…
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Director, Strategic Business Development & Enterprise Sales
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…their operations, improve efficiency, and deliver exceptional client…
Added 20 mins ago
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Principal Client Success Manager
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Waterloo, ON
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Added 20 mins ago
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restaurant manager
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- Full-time
Added 20 mins ago
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Senior Commercial Manager
Tag
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $105,000 CAD / year
- Full-time
Tag is looking for a commercially minded, analytically strong Senior Commercial Manager to join our team in Toronto. Reporting to the VP of Commercials, this role will serve as a key…

Teleperformance

Business Analyst

Toronto, ON, Canada
TPCA Toronto, Canada

$59,500 annually · Full-time

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Job details

Pay: $59,500 annually
Job type: Full-time
Experience: 2-3 years of experience in data reporting and analysis.
Posting language: English
Posted: Oct 26, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Advertised as: Business Analyst

Location: 250 University Avenue, Toronto

Reports to: Business Analyst Manager

Contract: Regular, Full-time

Travel Requirements: No

For existing vacancy: No

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins

About The Job:

We are seeking a highly motivated and experienced Business Analyst to focus on stakeholder management and communication, and delivering actionable insights through data reporting and analysis for digital advertising sales for AI client. The ideal candidate will combine strong communication skills with solid analytical expertise and data reporting to influence data-driven decisions based on business needs.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Manage stakeholder expectations and ensure alignment on deliverables, timelines, and business outcomes.
Build and maintain strong relationships across cross-functional teams and leadership.
Create and deliver business reporting data frameworks and updates using tools for daily, weekly, quarterly and yearly performance reporting to multiple lines of businesses.
Develop a comprehensive global business reporting dashboard using SQL based on business needs.
Conduct trendline and correlation analyses to derive insights and generate sales projections/forecasts.
Perform quartile analysis to inform tactical and strategic approaches for sales performance management.
Conduct root cause analysis to provide continuous insights to stakeholders and leaders.
Establish data capture mechanisms.
Ensure proper Data Management on an ongoing basis.

Job Requirements:

Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.
2-3 years of experience in data reporting and analysis.
Proven track record in stakeholder communication and management, reporting, and data analysis.
Excellent communication and presentation skills - able to summarize data findings into strategic insights.
Data analysis and reporting skills (SQL, Excel, Looker).
Background in a sales data environment, with experience managing KPIs of Sales representatives.
Proficiency in Google Sheets, including pivot tables, conditional formatting, vlookup, etc.
Proficient with AI Prompts.
Prior experience in putting together a reporting framework and business review presentations from a data perspective.
Experience working in Business Process Outsourcing and is used to a very fast-paced environment.

Benefits & Perks

Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.
2 weeks annual leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognitions programs.

Salary

$59,500 annually

Schedule

Fixed schedule Monday to Friday 9:00 am to 6:00 pm

Location

Candidates are advised to be within travel distance from our primary location: 250 University Avenue, Toronto

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making.

Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet

your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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More about this job

Responsibilities

The Business Analyst will manage stakeholder expectations and deliver actionable insights through data reporting and analysis for digital advertising sales. Responsibilities include building global business reporting dashboards, conducting trendline and correlation analyses, and performing root cause analysis to inform strategic sales decisions.

Requirements

Candidates must have a bachelor's degree in a relevant field and 2-3 years of experience in data reporting and analysis. Proficiency in SQL, Excel, Looker, and Google Sheets is required, along with strong communication skills and experience in a sales data environment.

Skills

Stakeholder management
Data reporting
Data analysis
SQL
Excel
Looker
Google sheets
Pivot tables
Conditional formatting
Vlookup
AI prompts
Sales performance management
Trendline analysis
Correlation analysis
Quartile analysis
Root cause analysis

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognitions programs
Annual leave

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Data Analytics
Information Systems
SQL
Excel
Looker
Google Sheets
AI Prompts
Stakeholder Management
Data Reporting
Sales Performance Management
KPIs
Business Process Outsourcing
Trendline Analysis
Correlation Analysis
Quartile Analysis
Root Cause Analysis
Digital Advertising
Data Management
Reporting Framework
Business Review
Strategic Insights
Sales Projections
Forecasting
Cross-functional Teams
Performance Reporting
Data Capture
Hybrid Organization
Omnichannel Support

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