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Added 28 mins ago
OP
Senior Manager (6 Vacancies)
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
ON · Ontario, Canada
- $110,638 to $155,942 CAD / year
- Full-time
…digital initiatives, ensuring successful outcomes that balance client needs, operational priorities, financial accountability, and government…
Added 28 mins ago
CE
Account Executive
Carrier Enterprise Canada
AB · Alberta, Canada
- Full-time
identifying and recruiting new business opportunities, managing client relationships, and ensuring customer satisfaction. This role requires an inspiring people leader who is proactive and…
Added 43 mins ago
AG
Chef de projet et opérations clients
Adelphi Group
Montreal, QC
- Full-time
Superviseras la coordination de l’ensemble des projets de son groupe client, de l’initiation à la clôture ;
Added 43 mins ago
R
Associate Portfolio Manager
RBC
AB
- Full-time
As an Associate Portfolio Manager, you are a key member of a professional team charged with building and managing a high performance investment counselling franchise, the Associate works…
Added 43 mins ago
T
Senior Compliance Testing Analyst, Compliance Monitoring & Testing (5641)
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 43 mins ago
T
Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
…a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients, offering the most professional and personalized…
Added 43 mins ago
T
Senior Regional Manager, Financial Planning
TD
Barrie, ON
- Full-time
…a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients, offering the most professional and personalized…
Added 43 mins ago
T
London Credit Card Representative
TD
London, ON
- Full-time
…location for in-person team events and experiences. The hiring manager will provide more information about how this works for their…
Added 43 mins ago
TC
Tax Supervisor (FATCA/CRS/Chapter 3)
The Citco Group Limited
Toronto, ON
- Full-time
…Toronto and for servicing AEOI clients globally. Reporting to the Manager, AEOI, the AEOI Supervisor will be responsible for coordination of AEOI services: completion of annual regulatory…
Added 59 mins ago
Manager, Performance Enablement - Global HR
Scotiabank
Toronto, ON
The Manager contributes to and support the development and execution of a global performance development strategy, program and processes that drive all key activities needed for a…
Added 59 mins ago
KR
Assurance Manager
Kassen Recruitment
St. Catharines, ON
- $100,000 to $130,000 CAD / year
- Full-time
A respected accounting firm is seeking an Assurance Manager to join its team. This opportunity is ideal for a public accounting professional who enjoys managing diverse client engagements,…
Added 59 mins ago
MI
Business Analyst
Maarut Inc
Levis, QC
- Contract
…three of these as expected expertise, which is submitted to the client. "Lead" applies to the analysis, in collaboration with the PO and project manager, not to project management.…
Added 59 mins ago
IC
Sales Director
ifinance Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Direct Reports: National Business Development Manager (BDM) Team
Added 59 mins ago
KR
Assurance Manager
Kassen Recruitment
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
A respected accounting firm is seeking an Assurance Manager to join its team. This opportunity is ideal for a public accounting professional who enjoys managing diverse client engagements,…
Added 1 hour ago
Practice Manager
VetStrategy / Daubigny
Embrun, ON
We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving…
Added 1 hour ago
EN
Electrical Apprentice
Energy Network Services
Calgary, AB
- Full-time
Work alongside a collaborative team dedicated to quality, client success, and continuous improvement.
Added 1 hour ago
AG
Senior Manager, Growth
Adelphi Group
Toronto, ON
- Full-time
Work across Omnicom Media Canada agencies and capabilities, coordinating with New Business, Client Success, Commercial, Brand Marketing and agency leadership to ensure teams are aligned,…
Added 1 hour ago
OS
Director of Business Development and Membership Services
Ontario Soil and Crop Improvement Association
Guelph, ON
- Full-time
…multidisciplinary team and works collaboratively with the General Manager and fellow…
Added 1 hour ago
IF
Sales Director
Iceberg Finance Group
Toronto, ON
- Full-time
Direct Reports: National Business Development Manager (BDM) Team
Added 1 hour ago
TP
Gestionnaire, finances de la chaîne d’approvisionnement et revenues
Turning Point Brands Canada
Laval, QC
- Full-time
Gérer la liste de prix : tenir à jour les prix courants, les prix par canal et par client, et assurer le contrôle et l’approbation des modifications avant leur entrée en vigueur
Added 1 hour ago
SR
Safety Supervisor
Spectrum Resource Group
Prince George, BC
- $75,000 to $90,000 USD / year
- Full-time
…based in Prince George, BC. This role will report to the Safety Manager for Wright Canada Holdings Ltd., with indirect reporting to the local Division Operations Manager…
Added 1 hour ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
We cultivate lasting client relationships and make positive contributions to our local communities.
Added 1 hour ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
We cultivate lasting client relationships and make positive contributions to our local communities.
Added 1 hour ago
Product Manager - AI Platform
Nesto Cloud
Canada
As the Product Manager for the AI Platform, you will help turn this early proof-of-concept into the platform that defines AI-augmented lending in Canada. You will sit at the intersection of…
Added 1 hour ago
Product Manager - AI Platform
Nesto Group(e)
Canada
As the Product Manager for the AI Platform, you will help turn this early proof-of-concept into the platform that defines AI-augmented lending in Canada. You will sit at the intersection of…

Teleperformance

Business Analyst

Toronto, ON, Canada
TPCA Toronto, Canada

$59,500 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $59,500 annually
Job type: Full-time
Experience: 2-3 years of experience in data reporting and analysis.
Posting language: English
Posted: Oct 26, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Advertised as: Business Analyst

Location: 250 University Avenue, Toronto

Reports to: Business Analyst Manager

Contract: Regular, Full-time

Travel Requirements: No

For existing vacancy: No

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins

About The Job:

We are seeking a highly motivated and experienced Business Analyst to focus on stakeholder management and communication, and delivering actionable insights through data reporting and analysis for digital advertising sales for AI client. The ideal candidate will combine strong communication skills with solid analytical expertise and data reporting to influence data-driven decisions based on business needs.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Manage stakeholder expectations and ensure alignment on deliverables, timelines, and business outcomes.
Build and maintain strong relationships across cross-functional teams and leadership.
Create and deliver business reporting data frameworks and updates using tools for daily, weekly, quarterly and yearly performance reporting to multiple lines of businesses.
Develop a comprehensive global business reporting dashboard using SQL based on business needs.
Conduct trendline and correlation analyses to derive insights and generate sales projections/forecasts.
Perform quartile analysis to inform tactical and strategic approaches for sales performance management.
Conduct root cause analysis to provide continuous insights to stakeholders and leaders.
Establish data capture mechanisms.
Ensure proper Data Management on an ongoing basis.

Job Requirements:

Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.
2-3 years of experience in data reporting and analysis.
Proven track record in stakeholder communication and management, reporting, and data analysis.
Excellent communication and presentation skills - able to summarize data findings into strategic insights.
Data analysis and reporting skills (SQL, Excel, Looker).
Background in a sales data environment, with experience managing KPIs of Sales representatives.
Proficiency in Google Sheets, including pivot tables, conditional formatting, vlookup, etc.
Proficient with AI Prompts.
Prior experience in putting together a reporting framework and business review presentations from a data perspective.
Experience working in Business Process Outsourcing and is used to a very fast-paced environment.

Benefits & Perks

Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.
2 weeks annual leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognitions programs.

Salary

$59,500 annually

Schedule

Fixed schedule Monday to Friday 9:00 am to 6:00 pm

Location

Candidates are advised to be within travel distance from our primary location: 250 University Avenue, Toronto

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making.

Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet

your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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More about this job

Responsibilities

The Business Analyst will manage stakeholder expectations and deliver actionable insights through data reporting and analysis for digital advertising sales. Responsibilities include building global business reporting dashboards, conducting trendline and correlation analyses, and performing root cause analysis to inform strategic sales decisions.

Requirements

Candidates must have a bachelor's degree in a relevant field and 2-3 years of experience in data reporting and analysis. Proficiency in SQL, Excel, Looker, and Google Sheets is required, along with strong communication skills and experience in a sales data environment.

Skills

Stakeholder management
Data reporting
Data analysis
SQL
Excel
Looker
Google sheets
Pivot tables
Conditional formatting
Vlookup
AI prompts
Sales performance management
Trendline analysis
Correlation analysis
Quartile analysis
Root cause analysis

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognitions programs
Annual leave

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Data Analytics
Information Systems
SQL
Excel
Looker
Google Sheets
AI Prompts
Stakeholder Management
Data Reporting
Sales Performance Management
KPIs
Business Process Outsourcing
Trendline Analysis
Correlation Analysis
Quartile Analysis
Root Cause Analysis
Digital Advertising
Data Management
Reporting Framework
Business Review
Strategic Insights
Sales Projections
Forecasting
Cross-functional Teams
Performance Reporting
Data Capture
Hybrid Organization
Omnichannel Support

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