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Added 3 mins ago
CO
Sr. Manager, Artificial Intelligence 1
City of Brampton
Brampton, ON
- Full-time
Bachelor’s degree in computer science, data science, information technology, business technology, a related discipline or equivalent. Globally recognized AI certification(s).
Added 3 mins ago
CE
Network Engineer
Capgemini Engineering
Mississauga, ON
- Full-time
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 3 mins ago
PC
PwC Private, Senior Associate Bilingual (EN/FR)
PwC Canada
Quebec, QC
- Full-time
…company from inception to growth, maturity and transition. Our team helps our clients design and implement personal and customized service plans that are unique to privately owned entities,…
Added 3 mins ago
PC
PwC Private, Senior Associate Bilingual (EN/FR)
PwC Canada
Montreal, QC
- Full-time
…company from inception to growth, maturity and transition. Our team helps our clients design and implement personal and customized service plans that are unique to privately owned entities,…
Added 3 mins ago
M
Project Coordinator, Northern Corridors Bloor Lansdowne
Metrolinx
Toronto, ON
- Full-time
This role is an in‑office position based at our 111 Richmond Street West. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building,…
Added 3 mins ago
Service Technician (TGC Edm)
The Gear Centre Group
Edmonton, AB
The Gear Centre Group is a leader in the remanufacturing, supply, and installation of drivetrain components used in commercial trucks, heavy equipment, and mobile machinery across Canada.…
Added 3 mins ago
RA
Co-op, Manufacturing Engineering
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…
Added 3 mins ago
T
Research Machine Learning Scientist II (B3617)
TD
Toronto, ON
- Full-time
Join a world-class team of machine learning researchers with an extensive track record in both academia and industry.
Added 18 mins ago
I
Global Head of Cyber Security
Innocap
Toronto, ON · Montreal, QC
- Full-time
As Innocap’s senior cybersecurity leader, the Global Head of Cybersecurity defines and executes the firm’s global cybersecurity strategy and operating model. Reporting to the Chief…
Added 18 mins ago
C
Associate Site Director (Onsite)
CNX
Chatham-Kent, ON · CAN Chatham
- Full-time
Join a world-class team in CAN Chatham, as an Associate Site Director! We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As a…
Added 18 mins ago
C
Senior Manager, Incident Management
CIBC
Toronto, ON
- Full-time
As a member of the Operational Excellence team, you’ll play a key role in strengthening our incident management practices and protecting the client experience. As a Senior Manager, Incident…
Added 18 mins ago
WM
Residential Operations Manager
Waste Management, Inc. (WM)
Sudbury, ON
- Full-time
Whether you're driving routes, operating equipment or helping deliver essential services, you'll be part of a team that values hard work, safety, professionalism and looking out for one…
Added 18 mins ago
LensCrafters - Licensed Assistant Manager - #942 Kitchener
EssilorLuxottica Group
Kitchener, ON
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology…
Added 33 mins ago
AC
Corporate IT Auditor
ATS Corporation
Cambridge, ON
- Full-time
Hold a bachelor’s degree in Business and Accounting, Information Technology, Computer Science or related field
Added 33 mins ago
TH
Conseiller Clinique Affilié (entrepreneur indépendant)
TELUS Health
Montreal, QC
- Part-time
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part…
Added 33 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 33 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 33 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 33 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
He is also responsible for the performance of his team and the organization's technology partner ecosystem. This role is for an experienced, business-oriented, and results-driven IT leader…
Added 33 mins ago
P&
Architecte principal national / Country Lead Architect
Pratt & Whitney
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 33 mins ago
SI
Influencer and Comms Strategist (contract)
Sony Interactive Entertainment
Mississauga, ON
- Full-time
…proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment…
Added 33 mins ago
W
Manager IT, Enterprise Architecture
WorkSafeBC
Richmond, BC
- Full-time
In this role, you’ll align technology strategy with business priorities, establish a compelling enterprise technology vision, and guide the development of architecture principles,…
Added 33 mins ago
NF
District Sales Manager- Calgary
Neo Financial
Calgary, AB
- Full-time
#1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 - the first company ever to achieve a three-peat at the top!
Added 33 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 33 mins ago
M
Project Coordinator, Extensions St. Clair Old Weston
Metrolinx
Canada
- Full-time
Coordinate and submit tender document specifications for construction and consultant contracts to the Procurement team for tendering. Assists Procurement Team during tendering by providing…

Teleperformance

Business Analyst

Toronto, ON, Canada
TPCA Toronto, Canada

$59,500 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $59,500 annually
Job type: Full-time
Experience: 2-3 years of experience in data reporting and analysis.
Posting language: English
Posted: Oct 26, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Advertised as: Business Analyst

Location: 250 University Avenue, Toronto

Reports to: Business Analyst Manager

Contract: Regular, Full-time

Travel Requirements: No

For existing vacancy: No

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins

About The Job:

We are seeking a highly motivated and experienced Business Analyst to focus on stakeholder management and communication, and delivering actionable insights through data reporting and analysis for digital advertising sales for AI client. The ideal candidate will combine strong communication skills with solid analytical expertise and data reporting to influence data-driven decisions based on business needs.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Manage stakeholder expectations and ensure alignment on deliverables, timelines, and business outcomes.
Build and maintain strong relationships across cross-functional teams and leadership.
Create and deliver business reporting data frameworks and updates using tools for daily, weekly, quarterly and yearly performance reporting to multiple lines of businesses.
Develop a comprehensive global business reporting dashboard using SQL based on business needs.
Conduct trendline and correlation analyses to derive insights and generate sales projections/forecasts.
Perform quartile analysis to inform tactical and strategic approaches for sales performance management.
Conduct root cause analysis to provide continuous insights to stakeholders and leaders.
Establish data capture mechanisms.
Ensure proper Data Management on an ongoing basis.

Job Requirements:

Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.
2-3 years of experience in data reporting and analysis.
Proven track record in stakeholder communication and management, reporting, and data analysis.
Excellent communication and presentation skills - able to summarize data findings into strategic insights.
Data analysis and reporting skills (SQL, Excel, Looker).
Background in a sales data environment, with experience managing KPIs of Sales representatives.
Proficiency in Google Sheets, including pivot tables, conditional formatting, vlookup, etc.
Proficient with AI Prompts.
Prior experience in putting together a reporting framework and business review presentations from a data perspective.
Experience working in Business Process Outsourcing and is used to a very fast-paced environment.

Benefits & Perks

Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.
2 weeks annual leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognitions programs.

Salary

$59,500 annually

Schedule

Fixed schedule Monday to Friday 9:00 am to 6:00 pm

Location

Candidates are advised to be within travel distance from our primary location: 250 University Avenue, Toronto

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making.

Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet

your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply About employer

More about this job

Responsibilities

The Business Analyst will manage stakeholder expectations and deliver actionable insights through data reporting and analysis for digital advertising sales. Responsibilities include building global business reporting dashboards, conducting trendline and correlation analyses, and performing root cause analysis to inform strategic sales decisions.

Requirements

Candidates must have a bachelor's degree in a relevant field and 2-3 years of experience in data reporting and analysis. Proficiency in SQL, Excel, Looker, and Google Sheets is required, along with strong communication skills and experience in a sales data environment.

Skills

Stakeholder management
Data reporting
Data analysis
SQL
Excel
Looker
Google sheets
Pivot tables
Conditional formatting
Vlookup
AI prompts
Sales performance management
Trendline analysis
Correlation analysis
Quartile analysis
Root cause analysis

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognitions programs
Annual leave

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Data Analytics
Information Systems
SQL
Excel
Looker
Google Sheets
AI Prompts
Stakeholder Management
Data Reporting
Sales Performance Management
KPIs
Business Process Outsourcing
Trendline Analysis
Correlation Analysis
Quartile Analysis
Root Cause Analysis
Digital Advertising
Data Management
Reporting Framework
Business Review
Strategic Insights
Sales Projections
Forecasting
Cross-functional Teams
Performance Reporting
Data Capture
Hybrid Organization
Omnichannel Support

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