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Production Attendant 1
University of Alberta Students' Union
Edmonton, AB
…adaptability, and ability to collaborate will be essential to our success as a team. The Production Attendant 1 facilitates the production of print jobs and associated sales transactions,…
Added 16 mins ago
SN
Customer Service Representative - Full Time
Splash N Learn Swim School Inc
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- $53,000 to $58,000 CAD / year
- Full-time
As a member of the Swimmer Care Team, the Office Administrator & Customer Service Representative plays a vital role in maintaining efficient administrative operations and delivering…
Added 16 mins ago
Customer Service Representative
Circle K
Dalhousie, NB
As a Customer Service Representative, you will enjoy:
Added 16 mins ago
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Financial Service Representative - Intake
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- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 30 mins ago
R
Sales Representative
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- Full-time
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Added 42 mins ago
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Livreur de classe 5/ Class 5 Delivery Driver
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Wireless Sales Representative
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Associate Advice Center Manager
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…vision is applied. You’ll be a driving force in the group's success by creating an environment that encourages everyone to perform and…
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Sales Representative
Prime Communications Canada Inc
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Added 6 hours ago
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Added 7 hours ago
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Sales representative
TA Networks Inc.
Mississauga, ON
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TA Networks is a privately held Canadian company with over 30 years of success. We are defined by the passion of our team members and their belief in our company’s vast potential.
Added 7 hours ago
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Senior Account Manager
XI Technologies Inc.
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Added 7 hours ago
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Front End - Clerk All Purpose Grid B SW
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Added 7 hours ago
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Customer Service / Inside Sales Rep (On-Site)
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Added 7 hours ago
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…Compliance and Quality standards as set by our Policies, and Customer…
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PepsiCo Beverages Full-Time Sales Representative - CONTRACT
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Inside Sales Representative (Pharmaceutical)
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Inside Sales Representative - Permanent - Mississauga, Canada
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Client Service Representative, La Crete (18 months Term)
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Grocery - Clerk All Purpose Grid B SW
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Senior Manager, Royal Distinction Associates- EN
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Financial Services Representative I, II, Senior
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Teleperformance

Inside Sales Representative (B2B Sales Customer Expert I)

Toronto, ON, Canada
TPCA Toronto, Canada

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Job details

Posting language: English
Posted: Oct 5, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About Us

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matters
Inclusive - Everyone is Included and everyone wins

About the job

As a Sales Representative, your sales expertise combined with your communication skills and analytical abilities will be used to help new and existing businesses grow. An opportunity to work with one of the world’s best clients in the website and domain hosting business. Using your influencing and relationship-building skills, you will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services. You anticipate how decisions are made, persistently explore and uncover the business needs of your clients.

Salary: $20.00 CAD dollar per hour plus Sales bonus.

Responsibilities

Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management
Serve as a trusted consultant with customers to get the most out of a wide range of domain registration, web hosting products on the use of a delicate range of products and services working for one of the world’s best clients in this industry.
Reach assigned sales target.
Consistently deliver outstanding customer experience while prioritizing and delivering assigned sales quota
Provide strategic recommendations to customers in order to achieve their business goals, including the upselling of additional products and platform features.
Master knowledge on one or several core products.
Handle a moderate volume of potential clients on a daily basis through calls, aligning support with opportunities
Manage daily activities independently and proactively based on customer needs and incentives.

Qualifications

Associate’s degree or certification from an accredited program for technical and/or GED/ High school education required.
1 year+ experience in customer service or prior work experience dealing with the public as a sales agent (preferred)
1 year+ of experience troubleshooting basic hardware, software, or connectivity issues (preferred) and related tech support experience
Strong verbal and written communication skills to pitch on the phone and compose compelling
Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
Proven track record of target over achievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
Robust career path with a full development plan and the opportunity to grow in the organization.
Paid 3 weeks training, 2 weeks annual leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Competitive salary with incentive programs
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

On-site for the first 3 months of employment, and hybrid afterwards.
4 weeks of training from 9AM - 6PM.
HOOPS operates all seven days a week, from Monday to Sunday. The work schedule is rotational shifts, with each shift lasting for nine hours and starting between 9 AM and 11 PM.

Location

Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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More about this job

Responsibilities

The role involves pitching products to assigned customers to drive success and upsell strategies while managing relationships. You will serve as a trusted consultant to help businesses grow by providing strategic guidance on domain and web hosting services.

Requirements

Candidates must have at least a high school diploma or GED, with an associate's degree or certification preferred. At least one year of experience in customer service, sales, or technical support is preferred, along with strong verbal and written communication skills.

Skills

B2B sales
Relationship management
Upselling
Strategic guidance
Communication skills
Analytical abilities
Technical troubleshooting
Domain registration
Web hosting
Sales quota management
Consultative selling
Problem solving
Time management

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognition programs
Paid training
Annual leave

Visa sponsorship

Not detected in the job text

Keywords

B2B Sales
Customer Experience
Omnichannel Support
Domain Hosting
Web Hosting
Upselling
KPIs
Sales Quota
Technical Support
Customer Satisfaction
Consultative Sales
Relationship Management
Hybrid Work
Teleperformance
Business Process Outsourcing

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