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SH
medical office assistant
Support House
Oakville, ON
- From $55,000 CAD / year
- Full-time
- On-site
Added 2 mins ago
BL
Will and Estates LAA – Vancouver or West Vancouver
BC Legal Management Association
Vancouver, BC
- Other
A Legal Administrative Assistant Certificate from an accredited post-secondary institution
Added 2 mins ago
UO
Research Assistant II (Peace and Reconciliation Centre)
University of the Fraser Valley
Abbotsford, BC
- Full-time
The Research Assistant II works under the supervision of the Director, Peace and Reconciliation Centre (PARC), and supports community-engaged research, educational programming, knowledge…
Added 2 mins ago
US
Administrative Coordinator
UBC Sauder School of Business
Vancouver, BC
- $4,732 CAD / month
- Full-time
…and confidential administrative and executive support to the Assistant Dean, Recruitment and Admissions and to the unit’s senior management…
Added 2 mins ago
US
Recruitment and Admissions Assistant
UBC Sauder School of Business
Vancouver, BC
- $4,582 CAD / month
- Contract
The Recruitment and Admissions Assistant provides front-line assistance and information to current and prospective students for undergraduate and professional graduate certificate, diploma…
Added 3 mins ago
MP
pharmacy assistant
Medicine Place
Edmonton, AB
- $18 to $22 CAD / hour
- Part-time
- On-site
Pharmacy Assistant Duties: * Assist with the general dispensing process: creating patient profiles, filing prescriptions, counting, ringing patients up at till * Assist with making blister…
Added 4 mins ago
KS
Assistant Store Leader
kate spade new york
Tsawwassen, BC · Ksny Tsawwassen Mills
- Full-time
As an Assistant Store Leader you partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. You set the tone on…
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KS
Assistant Store Leader
kate spade new york
Richmond, BC · Ksny Mcarthurglen
- Full-time
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KS
Assistant Store Leader
kate spade new york
Rocky View No 44, AB · Ksny Crossiron Mills
- Full-time
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KS
Assistant Store Manager I
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…
Added 4 mins ago
KS
Assistant Store Manager I
kate spade new york
Niagara-on-the-Lake, ON · Outlet Collection At Niagara
- Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…
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KS
Acting Assistant Store Manager I
kate spade new york
Calgary, AB · Chinook Centre
- Full-time
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TM
Assistant Site Superintendent
Troika Management Corp
Vernon, BC
- Full-time
We are currently seeking an Assistant Sire Superintendent to join our Construction Team!
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Student Research Assistant, Centre for Energy and Environmental Sustainability (Casual)
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
As this is a Student Research Assistant position, prior working experience is not expected. A willingness to learn is required.
Added 4 mins ago
NA
Technical Systems Analyst, Student Systems
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…Scheduler, Integration Broker, Elasticsearch/OpenSearch, PUM, Change Assistant and…
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Lot Assistant
OPENLANE
Richmond, BC · Vancouver, BC · CAN - BC - Richmond (Vancouver)
- Full-time
…OPENLANE, a leader in automotive remarketing, is looking for a Lot Assistant with experience in coordinating vehicle inventory. The ideal candidate will have prior experience working at a…
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HR
Cage Cashier - Cage Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $20.02 CAD / hour
- Part-time
The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Added 4 mins ago
HR
Assistant Manager, Restaurant
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- Full-time
The Assistant Food & Beverage Manager oversees all aspects of managing the Food & Beverage areas (dining room, gaming floor, outlets, etc.) with support of the Food & Beverage Supervisors…
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HR
Shift Lead, Security - Casino Security
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $28.36 CAD / hour
- Part-time
Ability to obtain and maintain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario (AGCO)
Added 4 mins ago
HR
Security Officer - Casino Security
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $21.06 CAD / hour
- Full-time
The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
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HR
Assistant Manager - Hard Rock Cafe
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- Full-time
The Assistant Food & Beverage Manager oversees all aspects of managing the Food & Beverage areas (dining room, gaming floor, outlets, etc.) with support of the Food & Beverage Supervisors…
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Dual Slot Supervisor - 6 Month Contract
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $28.53 CAD / hour
- Part-time
The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
Added 5 mins ago
SH
medical office assistant
Support House
Burlington, ON
- From $55,000 CAD / year
- Full-time
- On-site
…candidates. *The main purpose of this position* The Medical Office Assistant (MOA) plays a critical role in supporting the day-to-day operations of the Interdisciplinary Primary Care Team…
Added 6 mins ago
PG
bartender
Point Grey Golf & Country Club
Vancouver, BC
- $19 to $20 CAD / hour
- Part-time
- Temporary
- On-site
…welcomed and well cared for. Guided by the Shift Leads and Assistant Food & Beverage Manager, you will work closely with the Front of House and Back of House teams to deliver seamless…
Added 9 mins ago
TE
office administrator
TXT ELD
Mississauga, ON
- $18 to $19 CAD / hour
- Full-time
- Contract
- On-site
…skills * Proven experience as an office administrator, office assistant or relevant role * English, HIndi, Punjabi required * Proven IT experience required. * Outstanding communication and…

Teleperformance

Operations Manager

Toronto, ON, Canada
TPCA Toronto, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Job Role & Profile: B2B Sales Assistant Manager

Advertised as : Operations Manager

Location: Toronto Office (Eglinton East or The Well, DT Toronto)- Hybrid

Contract: Regular, Full-time

Education: College Diploma / Degree

Travel Requirements: No

For existing vacancy: Yes

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place ato Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins

Job Overview:

As an Operations Manager, you will play a pivotal role in overseeing and managing a group of Cluster leads or clusters within our organization. Your responsibility is to ensure the efficient and effective operation of these clusters, contributing to the achievement of the company's goals and objectives. Using your sales, leadership and relationship-building skills, you anticipate how decisions are made, persistently explore and uncover the business needs of key clients, and understand how our range of product offerings can grow their business. The Operations Manager serves as the primary business contact for the client and is responsible for business continuity and customer experience.

We help clients grow their business with sales at scale by optimizing account performance and growing their investment. As an Operations leader, you are responsible for growing and developing the sales teams focusing on outbound sales of Google products. You will effectively motivate the team to deliver on business quotas while doing what is right for our clients. You will do this by coaching a high-performing team and help them engage with senior internal & external stakeholders. You will be responsible for implementing strategic initiatives to help businesses obtain new heights. You will use your problem solving, business and objection handling skills to get the job done in a fast-paced, high-performing environment.

Who are we looking for:

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Responsible for all client communication, conflict resolution, and compliance on client deliverables and revenue.
Ensures that client issues are dealt with in an efficient manner, informing the Director of Operations of any concerns that may arise.
Communicates the client's goals and represent the client's interests to Top Management
Reports to the Director, Operations, providing regular input on all account activity as and when required.
Ensures that all processes, procedures, and standards are in place.
Responsible for operating profit: ensuring the most efficient possible operation including financial forecasting
Coach their direct report and second level towards their professional development through 1x1 and others.
Build a sales strategy and monitor the execution and effectiveness of it.
Managing and engaging different stakeholders towards the improvement of client satisfaction.
Responsible for performance improvement plans and performance appraisal reviews.
Regularly liaising with existing stakeholders to identify new business opportunities.
Advises on changes, trends, and the activities of competitors.
Ensures that all metrics are being analyzed, reported, and improved to drive the success of their accounts (Quality, Efficiency, Performance Management, Training, Service, Sales, Human Resources).
Leads Performance Improvement projects to improve performance for prioritized metrics proactively and when required using the relevant and state-of-the-art tools (i.e. Lean Six Sigma, PMP, …etc.).
Leads all support functions and team to meet organization in balance with client goals.
Ensure all Teleperformance policies and procedures are adhered to including but not limited to, Security, HR, Operations, and any known infractions of any of these corporate policies and procedures are communicated to the proper Teleperformance Management.

Job Requirements:

BA/BS degree, preferred MBA or equivalent practical experience.
5+ years of sales experience in technology, and/or internet, general management experience as well as a track record of growing a market.
3+ years of experience leading a Sales team, including effective coaching, mentoring and team development.
Experience devising breakthrough plans to achieve, develop and maintain client relationships and accounts.

Sales leadership - ability to open up and develop successful and long term business opportunities and relationships, to develop and close deals and to build and run a pipeline both directly and through coaching others.
Analytical Proficiency - able to derive insights from performance data / dashboards and conduct analysis via Excel/Google Sheets.
Steady performance in Quality Assurance either as a reviewer or through personal experience
Strong knowledge of Google Cloud or Cloud ecosystem, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.
Business leadership - strategic and commercial acumen, proven capability to develop and deliver a joined up business strategy that is dynamic and balances short term delivery with longer term sustainable success.
People leadership - strong interpersonal skills, ability to identify, attract and develop talent, comfortable and effective operating in a matrix environment, able to drive through influence, collaboration and inspiration not just authority. Strong ability to coach and develop teams in a multicultural environment.
Strong analytical skills to be able to interrogate performance, develop actionable insights and galvanize action to capture opportunities.
Experience in leading the call center sales team is a plus.

Schedule:

Fixed schedule Monday to Friday 9 am to 6 pm.
Hybrid set up.

Compensation:

Annual base salary of $90,000 CAD, plus a performance-based bonus with the potential for additional earnings.

Location:

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton & The Well, Downtown Toronto

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations

are available on request for candidates taking part in all aspects of the selection process. Should you be

invited to participate in the selection process we are committed to accommodating you to best meet

your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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More about this job

Responsibilities

The Operations Manager oversees cluster leads to ensure efficient operations, business continuity, and high-quality customer experience. They are responsible for coaching sales teams, executing sales strategies, and managing client relationships to drive revenue growth.

Requirements

Candidates must have a bachelor's degree, with an MBA preferred, and at least 5 years of sales experience in technology or internet sectors. Additionally, 3 years of experience leading and coaching sales teams is required, along with strong analytical skills and knowledge of the Google Cloud ecosystem.

Skills

Sales leadership
Team management
Coaching
Mentoring
Strategic planning
Business development
Analytical proficiency
Performance management
Conflict resolution
Stakeholder management
Google Cloud
Sales strategy
Financial forecasting
Problem solving
Objection handling

Benefits

Performance-based bonus
Professional development opportunities
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
B2B Sales
Google Cloud
Sales Strategy
Team Leadership
Performance Improvement
Lean Six Sigma
PMP
Business Continuity
Account Management
Revenue Growth
Coaching
Mentoring
Stakeholder Engagement
Data Analysis
Excel
Google Sheets
Quality Assurance
Sales Pipeline
Strategic Initiatives
Hybrid Work
Contact Center
Business Process Outsourcing
Performance Appraisal

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