Find work in Canada.

335,373 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
WI
Project Manager - Mining Consulting
WSP in Canada
Mississauga, ON
- Full-time
This opportunity is well suited for a developing Project Manager who is strengthening their delivery, financial, and client management capabilities within a structured project governance…
Added 1 min ago
WI
Project Manager - Mining Consulting
WSP in Canada
Toronto, ON
- Full-time
This opportunity is well suited for a developing Project Manager who is strengthening their delivery, financial, and client management capabilities within a structured project governance…
Added 1 min ago
E
Assistant Business Manager
ELEMIS
Edmonton, AB
- Full-time
…highest-performing store across the UK and Ireland. As Assistant Business Manager, you’ll work in close partnership with the Business Manager to drive the success of a fast-paced,…
Added 15 mins ago
GO
Clinical Nurse Educator, Home Care
Government of Yukon
Whitehorse, YT
- Full-time
As a Clinical Educator – Home Care with the Quality and Safety branch, you will lead the planning, development implementation, and evaluation of educational programs, training initiatives,…
Added 15 mins ago
R&
Tax Manager
Robertson & Company Ltd.
Mississauga, ON
- Full-time
Our client is a well-established public accounting firm with a strong reputation for delivering high-quality tax, audit, and advisory services to a diverse client base. The firm offers a…
Added 15 mins ago
C
Senior Consulting Manager, Organizational Change Management
Cognizant
Toronto, ON
- $94,050 to $148,500 CAD / year
- Full-time
As a Senior Consulting Manager, Organizational Change Management (OCM), you will make an impact by leading enterprise-scale transformation programs, using proven change methodologies to…
Added 15 mins ago
R&
Lead IT Audit Manager
Robertson & Company Ltd.
Toronto, ON
- Full-time
A reputed banking client is looking for an Lead IT Audit Manager for their office in Toronto.
Added 15 mins ago
R&
Quebec - Commercial Banker / Relationship Manager
Robertson & Company Ltd.
Quebec, QC
- Full-time
Account Manager, Commercial Financing – Defence Sector
Added 31 mins ago
AH
Manager
Alberta Health Services
Two Hills, AB
- Full-time
Come join our amazing Central Zone Rural Team as a Manager for Two Hills Continuing Care Centre. The Manager will be responsible for providing leadership to an interdisciplinary team of…
Added 31 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Drumheller, AB
- Part-time
…Services. You will provide quality care to residents through the development, implementation and ongoing administration of the client care plans. To be successful you will be self-directed…
Added 46 mins ago
I-
Business Development Executive – Staffing Solutions
I8IS - Infiniti Software Solutions
Vaughan, ON
- Full-time
…We are seeking an ambitious, results-driven Senior Business Development Manager to accelerate our corporate…
Added 46 mins ago
M
Sales Executive Lead, North America
Merchery
Montreal, QC
- $68,000 to $75,000 CAD / year
- Full-time
…collaborate closely with Maxime, our North America Country Manager, to drive client satisfaction and overall…
Added 1 hour ago
BW
restaurant manager
Belleville's Watering Hole & Diner
Victoria, BC
- Full-time
Added 1 hour ago
MN
Cultural Connections Supervisor
Metis Nation Saskatchewan
SK
- Up to $79,591 CAD / year
- Full-time
ACCOUNTABLE TO: Child and Family Services Manager
Added 2 hours ago
C
Security Technician - SASKATOON AREA
Convergint
Regina, SK
- Full-time
Responds on client sites to a variety of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; will diagnose, troubleshoot, repair and…
Added 2 hours ago
AH
Coordinator
Alberta Health Services
Wetaskiwin, AB
- Part-time
…facilities. As the Volunteer Coordinator, you’ll work with the Manager, Volunteer Resources, to develop, execute, coordinate and evaluate standardized work methods, following established…
Added 2 hours ago
AH
Kinesiologist
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…Services and Palliative Care. Under the general supervision of the Manager, the Kinesiologist I performs professional duties relating to exercise and health lifestyle assessment,…
Added 2 hours ago
AH
Patient Care Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…health care and want to make a difference, this Patient Care Manager position might be right for you. The Glenrose Rehabilitation Hospital (GRH) is the largest freestanding tertiary…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…services for Calgary and Southern Alberta. Reporting to the Unit Manager of Inpatient Oncology & Intensive Palliative Care the Registered Nurse (RN) will work on unit 95/125; a 59 bed unit…
Added 2 hours ago
U
Senior Data & AI Consultant/Consulting Lead (Montreal, Canada)
Unit8
Montreal, QC
- Full-time
Contribute to business development by preparing for and taking part in client conversations, workshops, and industry conferences
Added 2 hours ago
CC
Business Development Manager
Caesarstone Canada
Winnipeg, MB
- $60,000 to $70,000 CAD / year
- Full-time
Caesarstone is seeking a Business Development Manager to grow our presence across the market. This role focuses on building relationships with architects, designers, builders, and…
Added 2 hours ago
H
Social Worker Degree
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Under the direction of a Program Manager and as part of an interdisciplinary team, the Social Worker provides a range of screening, triage, assessment, treatment and case…
Added 3 hours ago
S
[26-112] Life Skills Instructor - Enrichment Program - Permanent Part-time
SOURCES
Surrey, BC
- Part-time
Reporting to the Enrichment Assistant Manager and Manager of Community Inclusion Services
Added 3 hours ago
HS
Sales Representative E-commerce Logistics or Freight Forwarding
HappyGlobal Service
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Coordinator, Sales Representative, Sales Supervisor, Sales Manager, or Senior Sales Manager level. This role is well suited to someone who understands the logistics market, can develop new…
Added 3 hours ago
M
RQ9 - Business Architect - Senior
Maarut
Toronto, ON
- From $101 CAD / day
- Full-time
- On-site
…class="align-justify" style="text-align:justify"><span>The Client?s <span style=""> </span>and the Ministry of Natural Resources and Forestry (MNRF) require a Business Architect to…

Teleperformance

Operations Manager

Toronto, ON, Canada
TPCA Toronto, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Job Role & Profile: B2B Sales Assistant Manager

Advertised as : Operations Manager

Location: Toronto Office (Eglinton East or The Well, DT Toronto)- Hybrid

Contract: Regular, Full-time

Education: College Diploma / Degree

Travel Requirements: No

For existing vacancy: Yes

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place ato Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins

Job Overview:

As an Operations Manager, you will play a pivotal role in overseeing and managing a group of Cluster leads or clusters within our organization. Your responsibility is to ensure the efficient and effective operation of these clusters, contributing to the achievement of the company's goals and objectives. Using your sales, leadership and relationship-building skills, you anticipate how decisions are made, persistently explore and uncover the business needs of key clients, and understand how our range of product offerings can grow their business. The Operations Manager serves as the primary business contact for the client and is responsible for business continuity and customer experience.

We help clients grow their business with sales at scale by optimizing account performance and growing their investment. As an Operations leader, you are responsible for growing and developing the sales teams focusing on outbound sales of Google products. You will effectively motivate the team to deliver on business quotas while doing what is right for our clients. You will do this by coaching a high-performing team and help them engage with senior internal & external stakeholders. You will be responsible for implementing strategic initiatives to help businesses obtain new heights. You will use your problem solving, business and objection handling skills to get the job done in a fast-paced, high-performing environment.

Who are we looking for:

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Responsible for all client communication, conflict resolution, and compliance on client deliverables and revenue.
Ensures that client issues are dealt with in an efficient manner, informing the Director of Operations of any concerns that may arise.
Communicates the client's goals and represent the client's interests to Top Management
Reports to the Director, Operations, providing regular input on all account activity as and when required.
Ensures that all processes, procedures, and standards are in place.
Responsible for operating profit: ensuring the most efficient possible operation including financial forecasting
Coach their direct report and second level towards their professional development through 1x1 and others.
Build a sales strategy and monitor the execution and effectiveness of it.
Managing and engaging different stakeholders towards the improvement of client satisfaction.
Responsible for performance improvement plans and performance appraisal reviews.
Regularly liaising with existing stakeholders to identify new business opportunities.
Advises on changes, trends, and the activities of competitors.
Ensures that all metrics are being analyzed, reported, and improved to drive the success of their accounts (Quality, Efficiency, Performance Management, Training, Service, Sales, Human Resources).
Leads Performance Improvement projects to improve performance for prioritized metrics proactively and when required using the relevant and state-of-the-art tools (i.e. Lean Six Sigma, PMP, …etc.).
Leads all support functions and team to meet organization in balance with client goals.
Ensure all Teleperformance policies and procedures are adhered to including but not limited to, Security, HR, Operations, and any known infractions of any of these corporate policies and procedures are communicated to the proper Teleperformance Management.

Job Requirements:

BA/BS degree, preferred MBA or equivalent practical experience.
5+ years of sales experience in technology, and/or internet, general management experience as well as a track record of growing a market.
3+ years of experience leading a Sales team, including effective coaching, mentoring and team development.
Experience devising breakthrough plans to achieve, develop and maintain client relationships and accounts.

Sales leadership - ability to open up and develop successful and long term business opportunities and relationships, to develop and close deals and to build and run a pipeline both directly and through coaching others.
Analytical Proficiency - able to derive insights from performance data / dashboards and conduct analysis via Excel/Google Sheets.
Steady performance in Quality Assurance either as a reviewer or through personal experience
Strong knowledge of Google Cloud or Cloud ecosystem, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.
Business leadership - strategic and commercial acumen, proven capability to develop and deliver a joined up business strategy that is dynamic and balances short term delivery with longer term sustainable success.
People leadership - strong interpersonal skills, ability to identify, attract and develop talent, comfortable and effective operating in a matrix environment, able to drive through influence, collaboration and inspiration not just authority. Strong ability to coach and develop teams in a multicultural environment.
Strong analytical skills to be able to interrogate performance, develop actionable insights and galvanize action to capture opportunities.
Experience in leading the call center sales team is a plus.

Schedule:

Fixed schedule Monday to Friday 9 am to 6 pm.
Hybrid set up.

Compensation:

Annual base salary of $90,000 CAD, plus a performance-based bonus with the potential for additional earnings.

Location:

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton & The Well, Downtown Toronto

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations

are available on request for candidates taking part in all aspects of the selection process. Should you be

invited to participate in the selection process we are committed to accommodating you to best meet

your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply About employer

More about this job

Responsibilities

The Operations Manager oversees cluster leads to ensure efficient operations, business continuity, and high-quality customer experience. They are responsible for coaching sales teams, executing sales strategies, and managing client relationships to drive revenue growth.

Requirements

Candidates must have a bachelor's degree, with an MBA preferred, and at least 5 years of sales experience in technology or internet sectors. Additionally, 3 years of experience leading and coaching sales teams is required, along with strong analytical skills and knowledge of the Google Cloud ecosystem.

Skills

Sales leadership
Team management
Coaching
Mentoring
Strategic planning
Business development
Analytical proficiency
Performance management
Conflict resolution
Stakeholder management
Google Cloud
Sales strategy
Financial forecasting
Problem solving
Objection handling

Benefits

Performance-based bonus
Professional development opportunities
Inclusive work environment

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
B2B Sales
Google Cloud
Sales Strategy
Team Leadership
Performance Improvement
Lean Six Sigma
PMP
Business Continuity
Account Management
Revenue Growth
Coaching
Mentoring
Stakeholder Engagement
Data Analysis
Excel
Google Sheets
Quality Assurance
Sales Pipeline
Strategic Initiatives
Hybrid Work
Contact Center
Business Process Outsourcing
Performance Appraisal

Report this job