Office & administration jobs in Canada

Explore office & administration jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 12, 2026

Hiring at a glance

View jobs

Open jobs: 5,199
Employers: 2,801

Advertised starting pay

Average starting payCAD / hour: $31.77Across 825 listings
Average starting payCAD / year: $72,548Across 406 listings
Average starting payUSD / year: $68,882Across 14 listings
Average starting payCAD / month: $4,829Across 10 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%50 listings
Hybrid: 13%681 listings
On-site: 85%4,428 listings

Not specified: 1% (40 listings)

Employers hiring include Canada Post - Postes Canada (243), HealthCareersInSask.ca (62), Chartwell (50).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Office & administration jobs in Canada

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Added 3 days ago
GC
Administrateur de contrat-gestion des Entrepreneurs/ Contract administrator-entrepreneur management
Glencore Canada
Laval, QC
- Full-time
Added 3 days ago
AH
SAFER Medical Office Administrator
AVI Health and Community Services
Victoria, BC
- $32.04 CAD / hour
- Part-time
Added 3 days ago
1
Office Manager - Whitehills Dental
123Dentist
London, ON
- $60,000 to $70,000 CAD / year
- Full-time
The team at Whitehills Dental located in London, ON are looking for a passionate, hard-working Office Manager on a full-time basis.
Added 3 days ago
1
Administrative Assistant - Wharncliffe Family Dental
123Dentist
London, ON
- Full-time
Added 3 days ago
Library Clerk - Part Time
Aird & Berlis LLP
Toronto, ON
Added 3 days ago
A
Executive Assistant - Temporary (12 Months)
AccorHotel
Victoria, BC
- Contract
Added 3 days ago
QM
Commis de bureau / Office Clerk
Quantum Management Services Ltd.
Montreal, QC
- $53,000 USD / year
- Full-time
Added 3 days ago
O
Administrative Assistant
Outcape
Dartmouth, NS
- Full-time
Added 3 days ago
Medical Secretary, Rheumatolog
Sinai Health
Toronto, ON
Added 3 days ago
Administrative Assistant, Nursing Administration
Sinai Health
Toronto, ON
…other team members. As the Administrative Assistant, Nursing Administration you will assist with day-to-day portfolio activities and tasks related to special projects and your expertise…
Added 3 days ago
Health Records Clerk - Health Information
Women's College Hospital
Toronto, ON
Added 3 days ago
ST
Office Administrator, ETS
Saskatoon Tribal Council Inc
Saskatoon, SK
- $18.68 to $28.01 CAD / hour
- Full-time
The Office Administrator position is responsible for a wide variety of clerical office duties in support of the administration of STC Employment & Training. This includes coordinating and…
Added 3 days ago
DG
Administrative Assistant
Doane Grant Thornton
Bridgewater, NS
- Full-time
Added 3 days ago
H
Medical Office Assistant
HealthCareersInSask.ca
Regina, SK
- Full-time
Added 3 days ago
Reception & Office Assistant
HealthCareersInSask.ca
Hafford, SK
Added 3 days ago
Executive Assistant & Board Administrator
The Government of Nova Scotia
Halifax, NS
Added 3 days ago
I
Operations Supervisor
Intelcom
Rimouski, QC
- Full-time
Added 3 days ago
C(
Executive Assistant
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
Added 3 days ago
VC
Administrative Secretary/Clerical Supervisor - Eye Care Centre
Vancouver Coastal Health
Vancouver, BC
- Full-time
Added 3 days ago
QM
Gestionnaire immobilier / Property Manager
Quantum Management Services Ltd.
Montreal, QC
- $90,000 USD / year
- Full-time
Added 3 days ago
FV
Administrative Clerk-F/T (Abbotsford)-1931
Fraser Valley Aboriginal Children and Family Services Society
Abbotsford, BC
- Full-time
Added 3 days ago
VC
Administrative Assistant II, Branch Operations - Full-time
VON Canada (Nova Scotia)
New Minas, NS
- Full-time
The Administrative Assistant II provides scheduling/administrative support to their direct report, oversees office administration and maintains a high level of confidentiality in all…
Added 3 days ago
RA
Corporate Receptionist & Administrative Assistant
Recrute Action
Toronto, ON
- Contract
Added 3 days ago
Executive Assistant & Academic Appointments Coordinator
University of Toronto
Toronto, ON
Added 3 days ago
B
Senior Procurement Manager
Brunel
Vancouver, BC
- Contract

Teleperformance

Operations Supervisor

Toronto, ON, Canada
TPCA Toronto, Canada

$47,000 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $47,000 annually
Job type: Full-time
Posting language: English
Posted: Jun 28, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the Job

This role is responsible for directing, managing, and controlling team performance while delivering a high standard of customer experience. The position takes full ownership of team results across customer satisfaction, quality, and operational metrics, while fostering a strong people-focused and performance-driven culture.

Responsibilities

Customer

Directs, manages, and controls the performance of the team while communicating and completing transactions for customers.

Takes complete ownership of the aligned team’s performance on CSAT, Quality, NPS, and other customer metrics.

Demonstrates a strong customer orientation and makes consistent efforts to understand and respond to client needs.

Operational Excellence

Monitors adherence to Service Level Agreements (SLAs) as defined by the Client / Process, including TAT, Quality, Productivity, and Attendance.

Cascades important updates and information to the team during pre-shift briefings.

Monitors calls and provides timely feedback as agreed with Clients and Operations.

Conducts weekly quality audits and develops action plans for advisors requiring coaching and development to achieve desired performance levels.

Tracks attrition and conducts quarterly audits for leave cards and other required documentation.

Identifies process gaps and collaborates with Client, Quality, and Training teams to develop and implement solutions.

Provides regular performance updates to the Team Manager, including risks, issues, and improvement areas.

Initiates CAP, DAP, and EDP processes for disciplinary and performance-related concerns as required.

Ensures efficient and accurate leave management for the team.

Participates in monthly calibration sessions with Quality, Team Coaches, and Trainers to ensure alignment with quality standards.

People & Culture

Acts as an effective team player and resolves conflicts in a constructive and timely manner.

Guides and supports team members toward achieving individual and team objectives.

Maintains effective work behavior under pressure and adapts successfully to changing demands and conditions.

Enables development opportunities for the team through participation in various initiatives.

Assists new and existing team members by preparing development plans and tracking progress against them.

Ensures team adherence to discipline standards and TP policies.

Takes responsibility for implementing feedback and cascading opportunities identified through skip-level meetings to relevant departments.

Critical Competencies

Delivers Customer Service

Solves Problems

Communicates Effectively

Supports Colleague Development

Salary

$47,000 annually

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Fully onsite (5 days a week)

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 9 weeks of training and nesting which consists of 3 weeks of classroom training, 2 weeks of applied learning, 4 weeks of ticketing (nesting), and 2 weeks of annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply About employer

More about this job

Responsibilities

The Operations Supervisor is responsible for managing team performance, ensuring high standards of customer experience, and meeting operational metrics such as CSAT and NPS. They also oversee quality audits, provide coaching to advisors, and ensure adherence to service level agreements.

Requirements

The role requires strong leadership skills to manage team performance and foster a culture of excellence. Candidates must be capable of monitoring operational metrics, conducting quality audits, and collaborating with various departments to implement process improvements.

Skills

Team management
Performance monitoring
SLA management
Quality auditing
Coaching
Conflict resolution
Data analysis
Process improvement
Communication
Problem solving
Leave management
Operational metrics
Feedback implementation

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognition programs
Career path development
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Customer Experience
Omnichannel Support
CSAT
NPS
SLA
Quality Audits
Performance Management
Coaching
Team Leadership
Process Improvement
Leave Management
Operational Metrics
Client Relations
Training
Conflict Resolution
Workforce Management

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