Office & administration jobs in Canada

Explore office & administration jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 12, 2026

Hiring at a glance

View jobs

Open jobs: 5,210
Employers: 2,802

Advertised starting pay

Average starting payCAD / hour: $31.77Across 825 listings
Average starting payCAD / year: $72,461Across 405 listings
Average starting payUSD / year: $68,882Across 14 listings
Average starting payCAD / month: $4,949Across 11 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%50 listings
Hybrid: 13%681 listings
On-site: 85%4,439 listings

Not specified: 1% (40 listings)

Employers hiring include Canada Post - Postes Canada (243), HealthCareersInSask.ca (62), Chartwell (50).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Office & administration jobs in Canada

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Added 4 days ago
R
Asset Management Consultant
RPMGlobal
Calgary, AB
- Full-time
Added 4 days ago
RG
PROPERTY ADMINISTRATOR
Rank Group
Halifax, NS
- Full-time
Added 4 days ago
Administrative Assistant
Nestle Operational Services Worldwide SA
Toronto, ON
Added 4 days ago
DJ
Operational officer - administration
Diamond J Farms Inc.
Sault Ste. Marie, ON
- From $22 CAD / hour
- Full-time
- On-site
Added 4 days ago
TU
Administrative Coordinator
The University of British Columbia
Vancouver, BC
- $4,732 to $4,972 CAD / month
- Full-time
Added 4 days ago
E
Administrative Assistant (Entry Level)
evertz.io
Burlington, ON
- Internship
Department: Administration Location: Burlington, ON, Canada
Added 4 days ago
C
Office Manager & Security Coordinator
Cohere
Ottawa, ON
- $115,000 to $140,000 CAD / year
- Full-time
Added 4 days ago
CO
Clerical assistant
City of Brandon
Brandon, MB
- From $20.52 CAD / hour
- Part-time
- On-site
Added 4 days ago
SP
Documentation and projects analyst
Superior Property Management
Sault Ste. Marie, ON
- From $24 CAD / hour
- Full-time
- On-site
Added 4 days ago
IH
Executive Assistant
Interior Health Authority
Kelowna, BC
- Full-time
Added 4 days ago
IH
Administrative Assistant
Interior Health Authority
Kelowna, BC
- Full-time
Added 4 days ago
Confidential Administrative Assistant
FortisBC
Prince George, BC
Added 4 days ago
AI
Weekend Receptionist - Maple Ridge Volkswagen
AutoCanada Inc.
Maple Ridge, BC
- Part-time
Added 4 days ago
AF
Administrative Assistant
Alberta-Pacific Forest Industries Inc.
St. Albert, AB
- Part-time
…candidate will be responsible for providing administrative and office management support to Senior Executive Assistants, ensuring seamless day-to-day operations. This role is responsible…
Added 4 days ago
TH
Property Administrator - ROQ City
Tricon Homes
Toronto, ON · ROQ City, Toronto ON
- Full-time
Added 4 days ago
PC
Medical office assistant
Pediatric Clinic
Oakville, ON
- $21 to $22 CAD / hour
- Part-time
- On-site
Added 4 days ago
BC
Office manager
Big Country Storage Terminals Ltd.
100 Mile House, BC
- From $32 CAD / hour
- Full-time
- On-site
Added 4 days ago
RI
Administrative assistant
REALTIME IMMIGRATION CONSULTANCY SERVICES
Mississauga, ON
- $17.95 to $20 CAD / hour
- Full-time
- On-site
Added 4 days ago
EE
Event coordinator
E=MC2 EVENTS
Toronto, ON
- From $36.92 CAD / hour
- Full-time
- Hybrid
Added 4 days ago
D
Supply chain process analyst
DiVetro
Saint-Laurent, QC
- From $36 CAD / hour
- Full-time
- On-site
Added 4 days ago
TS
Office Assistant - Seasonal Registration
The Salvation Army in Canada
Peterborough, ON
- Full-time
Added 4 days ago
BL
File Manager
Borders Law Firm
Toronto, ON
- Full-time
Added 4 days ago
NB
General office clerk
North Bay and District Humane Society
North Bay, ON
- From $17.95 CAD / hour
- Part-time
- On-site
Added 4 days ago
SH
Procurement Specialist
Southern Health-Santé Sud
Steinbach, MB
- Full-time
Added 4 days ago
OT
administrative manager
OK Tire & Auto Service
Fort McMurray, AB
- Full-time

Teleperformance

Operations Supervisor

Toronto, ON, Canada
TPCA Toronto, Canada

$47,000 annually · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $47,000 annually
Job type: Full-time
Posting language: English
Posted: Jun 28, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

About the Job

This role is responsible for directing, managing, and controlling team performance while delivering a high standard of customer experience. The position takes full ownership of team results across customer satisfaction, quality, and operational metrics, while fostering a strong people-focused and performance-driven culture.

Responsibilities

Customer

Directs, manages, and controls the performance of the team while communicating and completing transactions for customers.

Takes complete ownership of the aligned team’s performance on CSAT, Quality, NPS, and other customer metrics.

Demonstrates a strong customer orientation and makes consistent efforts to understand and respond to client needs.

Operational Excellence

Monitors adherence to Service Level Agreements (SLAs) as defined by the Client / Process, including TAT, Quality, Productivity, and Attendance.

Cascades important updates and information to the team during pre-shift briefings.

Monitors calls and provides timely feedback as agreed with Clients and Operations.

Conducts weekly quality audits and develops action plans for advisors requiring coaching and development to achieve desired performance levels.

Tracks attrition and conducts quarterly audits for leave cards and other required documentation.

Identifies process gaps and collaborates with Client, Quality, and Training teams to develop and implement solutions.

Provides regular performance updates to the Team Manager, including risks, issues, and improvement areas.

Initiates CAP, DAP, and EDP processes for disciplinary and performance-related concerns as required.

Ensures efficient and accurate leave management for the team.

Participates in monthly calibration sessions with Quality, Team Coaches, and Trainers to ensure alignment with quality standards.

People & Culture

Acts as an effective team player and resolves conflicts in a constructive and timely manner.

Guides and supports team members toward achieving individual and team objectives.

Maintains effective work behavior under pressure and adapts successfully to changing demands and conditions.

Enables development opportunities for the team through participation in various initiatives.

Assists new and existing team members by preparing development plans and tracking progress against them.

Ensures team adherence to discipline standards and TP policies.

Takes responsibility for implementing feedback and cascading opportunities identified through skip-level meetings to relevant departments.

Critical Competencies

Delivers Customer Service

Solves Problems

Communicates Effectively

Supports Colleague Development

Salary

$47,000 annually

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
Fully onsite (5 days a week)

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 9 weeks of training and nesting which consists of 3 weeks of classroom training, 2 weeks of applied learning, 4 weeks of ticketing (nesting), and 2 weeks of annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply About employer

More about this job

Responsibilities

The Operations Supervisor is responsible for managing team performance, ensuring high standards of customer experience, and meeting operational metrics such as CSAT and NPS. They also oversee quality audits, provide coaching to advisors, and ensure adherence to service level agreements.

Requirements

The role requires strong leadership skills to manage team performance and foster a culture of excellence. Candidates must be capable of monitoring operational metrics, conducting quality audits, and collaborating with various departments to implement process improvements.

Skills

Team management
Performance monitoring
SLA management
Quality auditing
Coaching
Conflict resolution
Data analysis
Process improvement
Communication
Problem solving
Leave management
Operational metrics
Feedback implementation

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognition programs
Career path development
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Operations Supervisor
Customer Experience
Omnichannel Support
CSAT
NPS
SLA
Quality Audits
Performance Management
Coaching
Team Leadership
Process Improvement
Leave Management
Operational Metrics
Client Relations
Training
Conflict Resolution
Workforce Management

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