Find work in Canada.

338,033 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
EV
Advisor, Talent Management
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,200 CAD / year
Proficiency with SuccessFactors Talent modules and solid data analysis skills in Excel or reporting dashboards
Added 7 mins ago
Senior Manager, Strategic Initiatives
Bayshore
Mississauga, ON
The Senior Manager, Strategic Initiatives reports to the Director, Program Excellence and Strategic Initiatives and is an individual contributor accountable for designing and implementing…
Added 7 mins ago
M
Omni and Execution Excellence Manager
Mars
Toronto, ON · BOL-Mars Canada Inc.
- Full-time
Experience with Power BI, Excel, syndicated data sources, retailer reporting platforms, and digital commerce analytics tools preferred.
Added 19 mins ago
C
Electrical Engineer / System Integrator
Canal
ON · Ontario, Canada
- Full-time
Reporting to a Discipline Lead, Engineers / System Integrators participate in the design, development, implementation and documentation of marine systems and solutions. This role is…
Added 19 mins ago
UO
Employer Specialist, Engineering Career Centre
University of Calgary
Calgary, AB
- Volunteer
Required to develop working knowledge on the Elevate system (Orbis) to ensure accurate tracking and data analysis
Added 19 mins ago
FH
Social Worker, BSW - Surrey Memorial Hosptial
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
- Full-time
Reporting clinically to the Professional Practice Chief, Social Work and administratively to the Manager, Clinical Services, provides basic therapeutic clinical counseling services to…
Added 19 mins ago
CC
Manager - Revenue Operations & Analytics
CARFAX Canada
London, ON
- $100,000 to $130,000 CAD / year
- Full-time
The Manager, Revenue Operations is responsible for supporting the sales and client-facing teams through reporting, analytics, process improvement, and operational leadership. This role…
Added 19 mins ago
FA
Senior Financial Analyst, Infrastructure Funds
Fengate Asset Management
Oakville, ON
- Full-time
Fengate is seeking a Senior Financial Analyst to join the Infrastructure Funds finance team. Reporting to the Senior Manager, Finance, Infrastructure Funds the individual will be…
Added 19 mins ago
TR
Ecommerce Manager
TalentFinity Recruitment
Mississauga, ON
- $80,000 to $105,000 CAD / year
- Full-time
Work closely with the Marketplace Manager where shared resources, product data, fulfilment, reporting, or customer experience overlap.
Added 19 mins ago
FC
Systems Coordinator – Degree Audit - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Under the general direction of the Associate Registrar – Admissions, Enrollment & Records, provides support and leadership relating to the Student Information System and systems supported…
Added 19 mins ago
FC
Team Lead, Enrollment Services - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Registration, Records & Apprenticeship. The Incumbent co-ordinates the tasks associated with the enrollment registration of full and part-time post secondary and…
Added 19 mins ago
CH
Director of Finance | Hotel PUR, Quebec, A Tribute Portfolio Hotel
Crescent Hotels & Resorts
Quebec, QC
- Full-time
The Director of Finance is responsible for providing ethical and consistent leadership in the financial area of the hotel by supplying management with guidance, training and support. The…
Added 22 mins ago
Manager, Performance Marketing
Viral Nation Inc.
Canada
The Manager, Performance Marketing brings the strategy lens to an integrated Performance Marketing pod, with an emphasis on paid social. You own the strategic POV and lead the development…
Added 22 mins ago
E
Senior Financial Analyst
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Senior Financial Analyst supports forecasting, financial planning, reporting, and business analysis across the organization. This role partners with business leaders and finance teams…
Added 22 mins ago
MF
Manager, Integrated Supply Chain - M&M Food Market
M&M Food Market Ltd/Les Aliments M&M Lte
Mississauga, ON
- Full-time
The Manager, Integrated Supply Chain is responsible for managing the day-to-day execution of supply chain activities across demand planning, inventory management, procurement, supplier…
Added 22 mins ago
CB
Cost Accounting Manager
CapWest Build
Vancouver, BC
- Full-time
Are you meticulous and results-driven, with an interest in - and ideally hands-on experience in - construction accounting? Look no further. ONNI Group is seeking a Cost Accounting Manager…
Added 22 mins ago
ME
Logistics Coordinator
Mark Edwards Apparel
Montreal, QC
- Full-time
Reporting to the Logistics Manager, the Logistics Coordinator will support the day-to-day activities across both Logistics and Traffic, including shipments, receiving, invoicing, order…
Added 35 mins ago
MI
Director Compensation
Mackenzie Investments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Working with key business stakeholders including senior leaders, investment management team and the sales team in the management of the compensation plans including regular communication,…
Added 35 mins ago
AC
Senior Manager Enterprise Performance FP&A
Alimentation Couche-Tard
Laval, QC
- Internship
Reporting directly to the Director of Enterprise Performance, you will be responsible for ensuring the consistency and integrity of planning standards, governance, and variance logic across…
Added 35 mins ago
D
Capital Markets - Business Analyst
Delpath
Toronto, ON
- Contract
The ideal candidate will bring strong Treasury experience within a financial institution and have played a key role in system implementation, migration, or transformation initiatives. They…
Added 35 mins ago
TU
Practice Education Coordinator
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
This position reports to the Manager, Clinical Practice Placement Unit (CPPU). As it relates to Clinical Associate hiring, receives some functional oversight from the Manager of Operations…
Added 35 mins ago
UO
Research Associate, Indigenous Brain Health, Family Medicine
University of Calgary
Calgary, AB
- Full-time
Reporting to the Research Manager and additionally accountable to the Principal Investigator and Community Partners, this role will be working on a portfolio of brain health research…
Added 35 mins ago
TU
Student Financial Business Support Analyst
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
The Student Financial Business Analyst is a critical role, responsible for campus and/or university-wide student financial support programs, performing specialized and complex financial…
Added 35 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
Administer Oracle Recovery Manager (RMAN) and Oracle Zero Data Loss Recovery Appliance (ZDLRA) environments.
Added 36 mins ago
DI
Cost Accounting Manager
Drake International
Vaughan, ON
- $100,000 to $130,000 CAD / year
- Full-time
…ensuring accurate inventory valuation, product costing, financial reporting, and operational analysis. Your insights will help drive strategic decision-making while supporting continuous…

Teleperformance

Real Time Analyst

Toronto, ON, Canada
TPCA Toronto, Canada

Salary: $23.43/hourly + overnight premium ($24.43)

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $23.43/hourly + overnight premium ($24.43)
Posting language: English
Posted: Oct 8, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Advertised as : Real Time Analyst

Location: 75 Eglinton Ave E, Midtown Toronto, ON M4P 3A4- 100% On-site

Reports to: BA Supervisor

Contract: Regular, Full-time

Education : High School Diploma

Travel Requirements: No

For existing vacancy: No

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins

Salary: $23.43/hourly + overnight premium ($24.43)

About the job

As a Real Time Analyst, you will be responsible for managing intraday performance to ensure service levels, occupancy, and schedule adherence meet established targets. You will monitor real-time operations, make proactive adjustments, and collaborate closely with Supervisors, Operations Managers, and Support teams to maintain optimal performance. Regular real-time communication with clients is essential, requiring you to respond quickly to changing conditions and help keep operations running at peak efficiency.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Would act as the first point of contact for all service-related escalations occurring on account of issues such as call routing, technical glitches, unscheduled absence OR any other.
Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ACW/BREAKS & SHIFTS.
Would ensure availability of analysts on phones as per the business model requirement.
Real time queue monitoring (RTQM)
Intraday reporting (Hourly Interval Reports, Productivity Reports)
Client Interaction
Would perform other related duties & assignments as required by the Manager.
Self-motivated and able to perform efficiently and effectively with minimum supervision.
Sound understanding of looking through reports and sharp analytical skills.

Required skill

Should have knowledge of MS Office applications (Excel/Google Sheet, MS-word)
Good Evaluating/Analytical skills and ability to demonstrate reasons for a change.
Self-motivated and able to perform efficiently and effectively with minimum supervision.
A pleasing personality with a professional, positive, service-oriented attitude.

Critical competencies for the position

Mathematical skill and communication Skill (Oral and Written)
Team player and flexible for all shifts
Self motivated, presentation skills, and public speaking
Knowledge of Knowledge of IEX and Genesyst
Good with logical & analytical skills
Taking initiatives to streamline processes and focus areas
Hands on with excel & MS office

Domain / functional expertise areas:

Analytical skills
Excel skills
Power BI will be an advantage

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
Robust career path with a full development plan and the opportunity to grow in the organization.
Paid 5 weeks training, 2 weeks annual leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Competitive salary with incentive programs
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

100% On-site
Training Hours of Operations: 5 weeks of training and nesting and 4 weeks of ticketing

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodate you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply About employer

More about this job

Responsibilities

The Real Time Analyst manages intraday performance to ensure service levels, occupancy, and schedule adherence meet established targets. They act as the first point of contact for service-related escalations and monitor real-time floor activities to maintain operational efficiency.

Requirements

Candidates must have a High School Diploma and proficiency in MS Office applications, specifically Excel. Strong analytical, mathematical, and communication skills are required, along with the ability to work flexible shifts.

Skills

Real time analysis
Queue monitoring
Intraday reporting
Excel
Google sheets
MS Office
IEX
Genesys
Analytical skills
Mathematical skills
Communication skills
Public speaking
Presentation skills
Process improvement
Data documentation

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognition programs
Career development plan
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Real Time Analyst
Contact Center
BPO
Intraday Performance
Service Levels
Occupancy
Schedule Adherence
RTQM
Productivity Reports
MS Office
Excel
Google Sheets
IEX
Genesys
Power BI
Analytical Skills
Communication
Operations Management
Client Interaction

Report this job