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Added 1 min ago
D
Dental Hygienist - Barrhaven South Dentistry
dentalcorp
Ottawa, ON · Barrhaven South Dentistry
- Full-time
…challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice…
Added 1 min ago
D
Dental Hygienist - Southwood Dental Centre
dentalcorp
Winnipeg, MB · Southwood Dental Centre
- Full-time
…challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice…
Added 1 min ago
D
Dental Assistant - Deep River Dental
dentalcorp
Deep River, ON
- Full-time
…challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice…
Added 1 min ago
AC
Peer Support Worker
Alexandra Comm Hlth Ctr
Calgary, AB
- $49,413 to $54,912 CAD / year
- Contract
…to accessing traditional health, housing, and social service systems. Services are grounded in principles of health equity, low-barrier access, trauma-informed practice, cultural safety,…
Added 1 min ago
CM
Workflow Automation & IT Support Specialist
Colonnade Management Inc.
Ottawa, ON
- Full-time
…troubleshoot technical issues, support Microsoft 365 and related systems, and identify opportunities to improve productivity and the user experience. General IT support includes Microsoft…
Added 1 min ago
CB
Aviation Supervisor - Fly-in Fly-Out - Fort Mackay AB
Canadian Base Operators
Fort MacKay, AB
- Full-time
Implement and maintain CBO Administrative, Quality, Environmental and Health and Safety management systems within each department
Added 1 min ago
M
Summer Intern 2027 - Product Management & Risk Technology
Manulife
Toronto, ON
- Full-time
Pursuing a degree in Business, Technology, Information Systems, Data Analytics, Risk Management, Finance, Computer Science, or a related field.
Added 1 min ago
HI
Senior Commercial Lines Account Manager, Mid-Market
HUB International
Oakville, ON
- Full-time
Added 1 min ago
Manager - Banking Technology
EY
Toronto, ON · Montreal, QC
Execute delivery of banking technology projects, including data migration, cloud migration, data strategy, and modernization of data platforms and core banking systems.
Added 1 min ago
Technology Consulting - Corporate, Commercial
EY
Toronto, ON · Montreal, QC
Understanding of modern banking technology ecosystems, including core banking platforms, lending systems, treasury platforms, payments solutions, CRM technologies, and digital channels.
Added 1 min ago
Route Service Representative
Cintas
Toronto, ON
…eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH,…
Added 1 min ago
Route Service Representative
Cintas
Toronto, ON
…eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH,…
Added 1 min ago
GM
System Architect – Brake and Thermal HIL
General Motors
Markham, ON · Oshawa, ON
- Full-time
…supporting brake, chassis, and propulsion thermal management…
Added 6 mins ago
VE
Corporate development planning adviser
Volta Energy Solutions Canada Inc.
Granby, QC
- $90,000 to $110,000 CAD / year
- Full-time
- On-site
Propose improvements to methods, systems and procedures
Added 16 mins ago
X
Lead Engineer - Payments Platform
Xero
Remote, Canada
- Full-time
- Remote
Integrating and championing artificial intelligence capabilities to accelerate engineering productivity and enhance developer workflows
Added 16 mins ago
R(
Fashion Associate (Part time) - Kenaston
Reitmans (Canada) Ltée/Ltd
Winnipeg, MB
- Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 16 mins ago
IS
Corporate Accountant / Part-Time
Ideal Siding
Burnaby, BC
- $29 to $36 CAD / hour
- Part-time
…broaden in scope through greater exposure to reporting, analysis, systems, and cross-functional…
Added 29 mins ago
V
Project Manager (Construction)
Vessa
North Vancouver, BC
- Full-time
…like sheet piles, cofferdams, combi-walls, and h-pile lagging…
Added 29 mins ago
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Product Designer
Jobright.ai
Canada
- Full-time
…creating and iterating design solutions, contributing to design systems, and reviewing usability and visual…
Added 29 mins ago
SG
Instrumentation Technician - All Levels
Strike Group
Prince George, BC
- Full-time
Prepare schematic drawings, sketches, and reports to reflect changes or alterations made in instruments, circuits, and systems.
Added 29 mins ago
PE
Structural Engineer
PTW Energy Services
Calgary, AB
- Full-time
Design structural systems in accordance with the National Building Code of Canada, CSA standards, and applicable provincial codes.
Added 29 mins ago
SW
Financial Consultant - Ottawa
Scotia Wealth Management
Ottawa, ON
- Full-time
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 29 mins ago
HS
HSW Advisor - 1 Full-Time, Permanent, Position in Edmonton or Calgary
Health Sciences Association of Alberta
AB · Edmonton, AB
- Full-time
Systems Thinking. You understand broad perspectives, set goals to meet long-term outcomes, and help others to see their role in achieving results.
Added 29 mins ago
B
General Repair Technician - Static
BGIS
Ottawa, ON
- Full-time
…facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on…
Added 29 mins ago
SS
Electrical Designer / Drafter
Sunbelt Solomon
AB · Edmonton, AB
- Full-time
Electrical Engineering Degree or similar qualification of a technical institute in electrical systems

Teleperformance

Trainer

Toronto, ON, Canada
TPCA Toronto, Canada

Salary: $50k CAD annually · Full-time

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Job details

Pay: Salary: $50k CAD annually
Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Join Teleperformance – Where Excellence Meets Opportunity!

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins

Advertised as : Trainer

Location: 75 Eglinton Ave E, Midtown Toronto, ON M4P 3A4- 100% onsite

Reports to: Training Supervisor

Contract: Regular, Full-time

Education : College Diploma or equivalent

Travel Requirements: No

For existing vacancy: No

Salary: $50k CAD annually

About the Job

As a Trainer, you will use your training expertise, communication skills, and empathy to support and develop new and existing team members. Working with global clients, you will deliver engaging training and on-the-job support aligned with business goals and quality standards. By adapting to individual learning needs and providing timely, constructive feedback, you will help drive performance, consistency, and a positive learning experience.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

End-to-End Training Management: Execute the full training cycle (Analysis, Planning, Implementation, and Evaluation) for new hire classes, retraining, cross-training, and up-skilling.
Adaptive Instruction: Identify learner profiles and adapt motivational methods and teaching styles to meet individual needs and diverse learning situations.
OJT Support: Actively monitor and support new trainees during the On-the-Job Training (OJT) period to ensure a smooth transition from classroom to production.
Instructional Tools: Expertly utilize training tools and create impactful visual aids to enhance the learning experience.

Objective Assessment: Determine appropriate evaluation levels and develop instruments to measure training impact, using objective methods to track and interpret learner progress.
Inclusive Environment: Conduct all sessions in accordance with equality legislation, ensuring language and behaviors promote an inclusive, respectful, and professional atmosphere.
Feedback & Counseling: Provide timely, constructive feedback and professional counseling to trainees to drive performance improvement.
Program Expertise: Maintain mastery of all product knowledge, quality guidelines, and client programs, ensuring all training materials remain current and accurate.

Diplomatic Communication: Utilize excellent interpersonal skills to assist the community via phone and email with tact, diplomacy, and a service-oriented attitude.
Settlement Navigation: Deliver and explain settlement offers to hosts and guests, clearly articulating how assessments were reached.
Crisis Management: Maintain a calm and empathetic demeanor, personalizing responses and remaining level-headed in challenging or high-pressure situations.

Job Requirements:

Language Proficiency: Strong fluency in English (enunciation, clarity, and professionalism) is required; proficiency in a second regional language is a significant plus.
Technical Aptitude: Strong working knowledge of computers and the ability to rapidly learn and adapt to new technologies.
Leadership & Soft Skills: Proven classroom leadership, organizational, and prioritization skills with the ability to inspire and motivate trainees.
Detail Orientation: A meticulous eye for detail and a thorough understanding of client expectations and quality standards.
Operational Excellence: Ability to deliver against key performance targets with high quality and high velocity.

Critical Competencies

Solves Problem
Communicates Effectively
Demonstrates Collaboration
Maintains Composure

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
Robust career path with a full development plan and the opportunity to grow in the organization.
Paid 5 weeks of training and nesting and 4 weeks of ticketing, 2 weeks annual leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Competitive salary with incentive programs
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

On-site for the first 3 months of employment, 100% onsite
Training Hours of Operations: 5 weeks of training and nesting and 4 weeks of ticketing

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process, we are committed to accommodating you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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More about this job

Responsibilities

The trainer will execute the full training cycle for new and existing team members, including analysis, planning, implementation, and evaluation. They will also provide ongoing support, constructive feedback, and monitor performance to ensure quality standards are met.

Requirements

Candidates must have a college diploma or equivalent and strong English language proficiency. The role requires technical aptitude, classroom leadership skills, and the ability to work 100% on-site.

Skills

Training management
Instructional design
Classroom leadership
Communication skills
Empathy
Performance management
Feedback delivery
Crisis management
Technical aptitude
Detail orientation
Problem solving
Collaboration
Adaptability
Presentation skills

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognition programs
Annual leave
Career development plan

Visa sponsorship

Not detected in the job text

Keywords

Trainer
Omnichannel support
Training cycle
On-the-job training
Instructional tools
Performance targets
Product knowledge
Quality guidelines
Crisis management
Language proficiency
Technical aptitude
Classroom leadership
Detail orientation
Operational excellence
Professional counseling
Inclusive environment
Settlement navigation
Employee development
Teleperformance

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