Jobs in Canada

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Added 2 hours ago
SM
RQ11859 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
SM
RQ11861 – Systems Administrator/Operations Support Specialist – Junior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
NF
Policy Administration Specialist, Corporate Underwriting
Northbridge Financial
Toronto, ON
- Full-time
- Other
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 3 hours ago
FC
Sr Courier
FedEx Canada
Prince George, BC
- Full-time
Must possess a valid drivers licence and have a good driving record
Added 3 hours ago
FC
GTS Broker
FedEx Canada
Calgary, AB
- Full-time
Professional accreditation/certification: Canadian Customs Specialist or CSCB qualified
Added 3 hours ago
FC
Sr Courier
FedEx Canada
Thornhill, BC
- Full-time
Must possess a valid driver’s license and have a good driving record · Must possess a valid drivers licence and have a good driving record
Added 3 hours ago
G
Project Coordinator - Infrastructure
Graham
AB · Edmonton, AB
- Full-time
Reporting to the Project Controls Specialist, this role will work across planning, scheduling, commissioning, work winning, project controls, risk management, and field operations to…
Added 3 hours ago
W-
Maintenance Specialist
WORKFORCE - Staffing Solutions
Val-d'Or, QC
- $65,000 to $75,000 CAD / year
- Full-time
We are looking for a motivated Maintenance Specialist who is starting their career in the trades or has recently graduated from a technical or trades program. In this role, you will help…
Added 3 hours ago
F
Menu Planning Specialist
Factor_
Toronto, ON
- Full-time
Menu Architecture: Support our Product Managers in managing menu architecture, balancing protein mix and slot allocation against customer preferences and weekly metric targets.
Added 3 hours ago
WH
Accounts Payable Specialist
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- Full-time
The Accounts Payable Specialist is responsible for the end-to-end processing of vendor invoices, approval workflow management, payment preparation, vendor account reconciliations, and…
Added 4 hours ago
AE
Intermediate Aquatics Biologist
AJM Environmental
Calgary, AB
- Full-time
Meets criterium to provide Qualified Aquatic Environmental Specialist (QAES) (Alberta), Qualified Environmental Professional (BC) and/or Qualified Person (Saskatchewan) advise in support of…
Added 4 hours ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
…businesses build, modernize, integrate, and manage the systems that support their operations and…
Added 4 hours ago
GC
Project Manager
Galore Creek Mining Corporation
Vancouver, BC
- Full-time
…lead a cross-functional delivery team, seamlessly integrating Technical, Engineering, and SERA (Social, Environmental, and Regulatory Affairs) scopes from the initial engineering stages…
Added 5 hours ago
R
Training & Positional Analysis Specialist - McArthur River
Raise
Lloydminster, SK
- Full-time
Fly In Fly Out Camp accommodations provided
Added 5 hours ago
RE
DER Specialist
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Location: Mississauga, ON (hybrid, 3 days in office)
Added 5 hours ago
CN
Business Intelligence Specialist (Contract - 6 months)
Conexus Nuclear Inc. (Conexus)
Toronto, ON
- $46 to $56 CAD / hour
- Contract
The Microsoft Access & Power BI Specialist will be responsible for designing, developing, enhancing, and maintaining complex Microsoft Access databases, including integrating and migrating…
Added 5 hours ago
PE
Customer Success Specialist
Polaron Energy
Toronto, ON · North York, ON
- Full-time
Location: 2 Tippett Rd., Floor 4, North York, ON M3H 2V1 (Hybrid: 4 days in office, 1 day from home)
Added 5 hours ago
SD
Patient Care Specialist-1
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient
Added 5 hours ago
CE
Aerospace Materials & Processes (M&P) Specialist - Adhesive and Sealants
Capgemini Engineering
Montreal, QC
- Full-time
Lieu : Mirabel (3 jours au bureau) Hybride
Added 5 hours ago
T
Senior Business Intelligence Analyst
TD
Montreal, QC
- Full-time
Oversee journey planning and execution including technical reviews and quality control.
Added 6 hours ago
H
Spécialiste manufacturier - quart de soir / Manufacturing Specialist - evening shift
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
Hitachi Energy is seeking a Manufacturing Specialist to join our manufacturing team in Varennes. In this hands-on role, you will be responsible for manufacturing performance, stability, and…
Added 6 hours ago
BH
Billing Administrator
Bayshore HealthCare
Mississauga, ON
- Full-time
Experience in administering Specialist contract, government, hospital and/or long-term care facility billing an asset
Added 6 hours ago
SD
Specialist, Bilingual Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are…
Added 6 hours ago
K
Digital UAT, Menu and Pricing Coordinator
KFC
Vaughan, ON
- Full-time
This role must have…
Added 6 hours ago
Pharmacist, College of Pharmacy & Nutrition
University of Saskatchewan
Saskatoon, SK
…with access to accurate, evidence-based drug information to support positive health outcomes for Saskatchewan…

Telescope Recruitment

Information Technology Support Specialist

Concord, ON, Canada

$75,000 to $85,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $75,000 to $85,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Location: Concord / Vaughan, Ontario

Employment Type: Full-Time

Experience: 4+ Years

Salary: $75,000–$85,000 CAD annually

Benefits: Health benefits available after 3 months of employment

About the Company

Our client is an established Canadian transportation and logistics company providing freight transportation, intermodal services, and supply chain solutions across North America.

Operating 24 hours a day, 7 days a week, 365 days a year, the company supports time-sensitive logistics operations across multiple locations. With a strong focus on operational efficiency, customer service, and reliability, the organization continues to invest in its people, systems, and technology infrastructure.

Position Overview

We are seeking a proactive, hands-on IT Support Specialist to support daily technology operations across six locations in Canada.

The successful candidate will be responsible for troubleshooting hardware, software, network, and system-related issues, managing IT hardware purchasing, and ensuring employees have reliable access to the technology required for daily operations.

The role is based in Concord / Vaughan, with no travel required to other company locations. Support for the remaining locations will be provided remotely.

As the company operates 24/7/365, this position requires flexibility to provide technical support outside regular business hours, including evenings, nights, and weekends. The successful candidate will participate in on-call support and should expect to attend the local office approximately 3–4 times per month outside regular working hours to resolve urgent technical issues.

Key Responsibilities

IT Support & Troubleshooting

Provide Level 1 and Level 2 technical support to employees across six locations in Canada, primarily through remote support tools.
Troubleshoot desktops, laptops, printers, mobile devices, and peripheral equipment.
Diagnose and resolve Windows, Microsoft Office, email, and application-related issues.
Manage employee onboarding and offboarding, including user accounts, devices, and system access.
Maintain IT equipment inventory, configurations, and technical documentation.
Respond promptly to urgent technical issues to minimize operational downtime.

Systems & Network Support

Support Microsoft 365, Outlook, Teams, and user account administration.
Troubleshoot network connectivity, Wi-Fi, VPN, and basic server-related issues.
Assist with network maintenance, system updates, backups, and IT security procedures.
Monitor IT systems and proactively identify technical issues before they impact operations.
Coordinate with external IT vendors and service providers when necessary.
Provide remote technical assistance to employees at all six locations.

IT Hardware Purchasing & Asset Management

Take ownership of purchasing IT hardware, including computers, laptops, monitors, printers, networking equipment, and related accessories.
Identify hardware requirements and recommend appropriate equipment based on operational needs.
Obtain vendor quotations, compare pricing, and coordinate purchasing and delivery.
Manage relationships with hardware suppliers and external IT service providers.
Maintain accurate records of IT assets, warranties, equipment assignments, and replacement schedules.
Coordinate hardware setup, deployment, repairs, and replacements across all six locations.

Business Applications & Operational Support

Provide technical support for internal business applications, including transportation management and dispatch systems.
Troubleshoot application access, connectivity, printing, and operational software issues.
Work closely with dispatch, operations, administration, and accounting teams to resolve technical challenges.
Support software implementation, system upgrades, and technology improvement initiatives.
Help ensure minimal downtime for business-critical applications.

Qualifications & Experience

4+ years of experience in IT support, desktop support, help desk, or a similar technical support position.
Diploma or degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
Strong experience troubleshooting Windows operating systems, PCs, laptops, and office equipment.
Experience supporting Microsoft 365, Outlook, Teams, and user account management.
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and Wi-Fi troubleshooting.
Familiarity with Active Directory and user permissions.
Experience providing remote IT support to multiple offices or business locations.
Experience purchasing IT hardware, coordinating with vendors, and managing IT assets.
Strong problem-solving, organizational, and communication skills.
Ability to work independently, manage competing priorities, and support non-technical users.
Flexibility to provide on-call technical support outside regular business hours.

Preferred Qualifications

Experience supporting a transportation, logistics, distribution, or manufacturing environment.
Familiarity with Transportation Management Systems (TMS), dispatch platforms, or fleet management applications.
Experience with Microsoft Entra ID, Intune, or remote device management.
Basic knowledge of cybersecurity, endpoint protection, and backup procedures.
Experience coordinating with external IT service providers.
CompTIA A+, Network+, or Microsoft certifications are considered assets.

Work Schedule & On-Call Expectations

The company operates 24/7/365, requiring reliable IT support for business-critical operations.
The position follows a regular full-time work schedule, with additional flexibility required.
Employees must be available for on-call support during evenings, overnight hours, weekends, and holidays, as business needs arise.
Expect approximately 3–4 after-hours visits per month to the local office to troubleshoot or resolve urgent technical issues.
Some technical issues may be resolved remotely, while others will require an on-site response at the local office.
The position supports six locations across Canada, with no travel required to other locations.
Candidates must be comfortable responding to time-sensitive IT issues outside regular working hours.

What We're Looking For

The ideal candidate is a technically capable, service-oriented IT professional who enjoys solving problems and supporting employees.

You should be comfortable handling everyday technical support independently, supporting multiple locations remotely, managing hardware procurement, and communicating clearly with users.

Reliability, flexibility, responsiveness, and strong organizational skills are especially important, given the company's round-the-clock operations.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide Level 1 and Level 2 technical support across six Canadian locations, troubleshooting devices, software, networks, user accounts, and business-critical applications. Manage IT hardware purchasing and assets, support systems and network maintenance, coordinate with vendors, and respond to on-call issues outside regular hours.

Requirements

Requires 4+ years of IT, desktop, or help desk support experience, with strong Windows, Microsoft 365, user account, and networking troubleshooting skills. Candidates should have experience supporting multiple locations remotely, procuring hardware and managing assets, and be available for after-hours on-call support; a relevant diploma or degree or equivalent practical experience is required.

Skills

Level 1 And Level 2 IT Support
Windows Troubleshooting
Microsoft 365
Outlook
Microsoft Teams
User Account Administration
Active Directory
Networking Fundamentals
TCP/IP
DNS
DHCP
VPN
Wi-Fi Troubleshooting
IT Hardware Procurement
IT Asset Management
Remote Technical Support

Benefits

Health Benefits

Visa sponsorship

Not detected in the job text

Keywords

Windows
Microsoft 365
Outlook
Microsoft Teams
Active Directory
Microsoft Entra ID
Intune
TCP/IP
DNS
DHCP
VPN
Wi-Fi
Dispatch Systems
Fleet Management Applications
Remote Support Tools
IT Hardware Procurement
IT Asset Management
Endpoint Protection
Backup Procedures
Cybersecurity
CompTIA A+
CompTIA Network+
Microsoft Certifications
On-Call Support
Vendor Coordination
User Account Management

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Jobs in Canada