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Added 27 mins ago
JC
Account Manager
JAM CRM
Toronto, ON
- Full-time
…away in trendy Liberty Village. We’re looking for an Account Manager to join our team of over 150 1:1 communication experts who are dedicated to creating incredible work, making our…
Added 27 mins ago
T
Event Planning Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…You do the planning, sourcing and negotiating, and the Events Manager signs off. By the time an event is ready to execute, your work is done and the team never has to…
Added 57 mins ago
UC
Guidewire Transformation Manager
Us3 Consulting
Toronto, ON
- $160,000 to $195,000 CAD / year
- Full-time
We are looking for an accomplished Guidewire Transformation Manager to play a pivotal role in delivering a major technology modernization initiative within the Canadian Property & Casualty…
Added 1 hour ago
LT
Talent Acquisition Specialist/Sourcer
LMI Technologies
Burnaby, BC
- Full-time
Hiring Manager Partnership: Collaborate with hiring managers and technical team leads to understand role requirements, align on candidate profiles, and provide regular updates on pipeline…
Added 1 hour ago
AC
QA / Testing - QA Automation Analyst
Amaris Consulting | Part of Mantu
Brossard, QC
- Full-time
Experience: 5 to 8 years in software quality assurance, including at least 3 years in test automation
Added 1 hour ago
RC
Financial Planning and Analysis Manager
Randstad Canada
Pickering, ON
- $40 to $50 CAD / hour
- Contract
We are seeking a strategic, hands-on Manager of FP&A to serve as the primary finance partner to internal stakeholders and leadership team. Based in Pickering, you will drive corporate…
Added 2 hours ago
PA
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Prodomax Automation Ltd. is currently seeking a NETWORK AND SYSTEMS SPECIALIST to join our team.
Added 2 hours ago
PA
Mechanical Designer
Prodomax Automation Ltd.
Barrie, ON
- Full-time
You will provide Mechanical Design solutions in an automation environment reporting directly to the Mechanical Design Manager and receiving project direction from a designated Design Lead.
Added 2 hours ago
PA
Automation Systems Designer
Prodomax Automation Ltd.
Barrie, ON
- Full-time
The Automation Systems Designer - Intermediate/Senior will provide systems and services layouts to the production team and will report directly to the Mechanical Design Manager in Barrie.
Added 3 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 5 hours ago
LT
Talent Acquisition Specialist/Sourcer
LMI Technologies
Burnaby, BC
- Full-time
Hiring Manager Partnership: Collaborate with hiring managers and technical team leads to understand role requirements, align on candidate profiles, and provide regular updates on pipeline…
Added 5 hours ago
T
Account Manager
Tru
Toronto, ON
- Full-time
This role helps clients translate business priorities into actionable digital initiatives across CRM, marketing automation, commerce, analytics, digital experience, and related enterprise…
Added 6 hours ago
L
Murex specialist
Luxoft
Toronto, ON
- $6,000 to $11,000 CAD / month
- Full-time
Follow up with the S4C stream leads, the Project Manager, and other teams to meet deadlines and regular meetings to make sure the delivery is on time
Added 7 hours ago
N
Event Manager - North America Market
Naboo
Montreal, QC
- Full-time
…makes it happen smoothly and efficiently, using AI-powered automation to remove tedious tasks. Our event specialists focus on giving clients and vendors tailored advice and effective…
Added 7 hours ago
T
DevOps Engineer
TD
Toronto, ON
- Full-time
…Microsoft Azure, with a strong focus on AKS-based workloads, CI/CD automation, and cloud-native operational…
Added 7 hours ago
FS
Mechanical Designer
Fidus Systems
Canada
- Full-time
…Sciences and Medical Devices, Space and Satellite, Industrial Automation, Automotive, and Semiconductor engagements. You won't be limited to a single product or industry - your work will…
Added 7 hours ago
FS
Mechanical Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
…Sciences and Medical Devices, Space and Satellite, Industrial Automation, Automotive, and Semiconductor engagements. You won't be limited to a single product or industry - your work will…
Added 8 hours ago
T
DevOps Engineer
TD
Toronto, ON
- Full-time
…Microsoft Azure, with a strong focus on AKS-based workloads, CI/CD automation, and cloud-native operational…
Added 12 hours ago
HC
Manager, Operations & Technology
Hotels Canada
Ottawa, ON
- Full-time
As Manager, Operations & Technology, you will manage and coordinate a broad portfolio that includes operations, technology, human resources administration, risk management, and…
Added 12 hours ago
TT
Manufacturing Operations Manager
Tallman Technologies Inc.
Burlington, ON
- Full-time
We are looking for an experienced Manufacturing Operations Manager to take ownership of our day-to-day production operations and help us improve how our manufacturing business runs.
Added 12 hours ago
P
GTM Strategy & Operations Manager
Pakfactory
ON · Markham, Ontario
- Full-time
We're looking for a Revenue Strategy & Operations Manager to architect and run the commercial engine behind our sales and operations teams. Reporting directly to the CEO and working in…
Added 12 hours ago
CC
Treasury Manager - Corporate
Compass Canada
London, ON
- Full-time
Compass Group Canada is looking for a Corporate Treasury Manager to lead the day-to-day delivery, control and continuous improvement of corporate treasury operations. This role is ideal for…
Added 12 hours ago
G-
Administrative Manager - Industrial Services
GFL - Sewer Technologies Division
Acheson, AB
- Full-time
Added 19 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Added 19 hours ago
SA
Automation Project Manager
Shockwave Automation
Calgary, AB
- Full-time
We're hiring a Project Manager at our Calgary Branch. You will run our automation, DCS, and OT/IT projects from award to close-out, and be the client's main contact while our integrators,…

Telescope Recruitment

Travel Operations & Business Development Manager

Vaughan, ON, Canada

$100,000 to $120,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 12, 2026
Experience: 5+ years of relevant experience in travel operations, project management, or operations management
Posting language: English
Posted: Oct 13, 2026

Original job description

Our employer is a privately held company (Located in Thornhill) and one of Canada’s largest private travel companies, specializing in faith groups, corporate and leisure travel, and customized tours.

We are seeking a hands-on Travel Operations Manager to improve day-to-day operations, support travel advisors, manage complex travel requirements, and introduce practical tools that improve efficiency.

Compensation: $100,000–$120,000 CAD

Key Responsibilities

Operations & Strategy

Oversee day-to-day operations across corporate, leisure, and group travel
Improve workflows across reservations, ticketing, fulfillment, and post-booking support
Develop and maintain SOPs, service standards, and quality controls
Coordinate across Sales, Operations, Accounting, and Leadership

Booking Systems & Technology

Support and optimize Sabre, NDC, CRM, and back-office systems
Identify opportunities to automate administrative and operational tasks
Introduce practical AI and technology tools that improve agent productivity
Help advisors adopt and effectively use new tools and workflows

Commercial & Supplier Support

Support supplier relationships and commercial initiatives where needed
Identify opportunities to improve margins, reduce errors, and control avoidable costs
Ensure operational processes align with supplier and business requirements

Leadership & Travel Support

Support and coach travel advisors and operations staff
Assist with complex itineraries, high-value bookings, and escalations
Improve service quality, turnaround times, and booking accuracy
Support hiring, onboarding, and employee development

Financial & Performance Management

Track operational KPIs including productivity, booking accuracy, margins, and service levels
Support budgeting, forecasting, and cost-control initiatives
Provide operational insights and recommendations to leadership

Requirements

Experience

5+ years of relevant experience in travel operations, project management, or operations management
Travel-industry experience strongly preferred, but strong project-management candidates with genuine travel knowledge may also be considered
Strong understanding of complex travel, international itineraries, and operational coordination
Ticketing and airfare experience strongly preferred
TICO certification preferred or willingness to obtain

Technical Skills

Sabre GDS strongly preferred
Amadeus considered an asset
Experience with NDC, CRM, and back-office travel systems
Strong Excel, process-improvement, automation, and AI-tool capabilities

Profile

Hands-on: comfortable solving operational issues and supporting complex travel
Technology-curious: actively looks for practical tools that improve workflows
Entrepreneurial: proactive, accountable, and execution-focused
Organized: able to manage multiple priorities and complex projects
Commercially aware: understands margins, efficiency, and business impact
Strong communicator: works effectively with advisors, suppliers, and leadership

Nice to Have

Experience with group, wholesale, or faith-based travel
Experience implementing travel technology or automation tools
Project-management experience involving multiple stakeholders
Hiring and onboarding experience

Why Join?

Work with one of Canada’s established independent travel groups
Exposure to corporate, leisure, group, and customized travel
Opportunity to improve operations and introduce new tools
High-impact role with direct exposure to leadership

Apply About employer

More about this job

Responsibilities

Oversee daily operations across corporate, leisure, and group travel, improving workflows, service standards, booking accuracy, and the use of travel systems and practical automation tools. Support and coach advisors and operations staff, assist with complex bookings and escalations, coordinate supplier and commercial initiatives, and monitor performance, budgets, and costs.

Requirements

Requires at least five years of relevant experience in travel operations, project management, or operations management, with strong knowledge of complex travel coordination; travel-industry and ticketing experience are strongly preferred. Sabre GDS, Excel, process improvement, automation, and AI-tool capabilities are important, while TICO certification is preferred or may be obtained.

Skills

Travel Operations Management
Project Management
Travel Coordination
Sabre GDS
Amadeus
NDC
CRM Systems
Back-Office Travel Systems
Excel
Process Improvement
Workflow Automation
AI Tools
Ticketing and Airfare
KPI Tracking
Team Coaching

Visa sponsorship

Not detected in the job text

Keywords

Travel Operations
Corporate Travel
Leisure Travel
Group Travel
Customized Tours
Reservations
Ticketing
Fulfillment
Post-Booking Support
Standard Operating Procedures
Service Standards
Quality Controls
Sabre GDS
Amadeus
NDC
CRM
Back-Office Systems
Automation
Artificial Intelligence
Supplier Relationships
Margins
Cost Control
Complex Itineraries
International Travel
TICO Certification
Excel
KPIs
Budgeting
Forecasting
Hiring

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