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Added 4 hours ago
J
Partner Development Manager, Ecosystem Partnerships
Jobgether
Canada
- Full-time
We are seeking an experienced Partner Development Manager to grow and manage a diverse portfolio of ecosystem partnerships. In this role, you will build scalable partner engagement…
Added 6 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Supervises colleagues (typically Project Manager & Project Coordinators) in a manner that maintains morale, skills proficiency and productivity. Recruit and hire team members as required in…
Added 6 hours ago
C
Service Manager
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 7 hours ago
C
Product Manager
Cvent
Fredericton, NB · Virtual, UNAVAILABLE
- Full-time
Align stakeholders across Engineering, Design, Sales, Customer Success, and Marketing without relying on formal authority, and support go-to-market launches.
Added 7 hours ago
CE
Working Foreman – Heavy Equipment / Field Service
Cropac Equipment Inc
Leduc, AB
- Full-time
…technical guidance, and working closely with our Magni Product…
Added 7 hours ago
BR
Quality Control Technician
BDO Recruitment Services - Canada
Chatham-Kent, ON
- Full-time
This role is expected to report to the Production Supervisor and/or Precast Manager or designate, and to coordinate regularly with plant supervisors, production and maintenance foremen,…
Added 8 hours ago
TP
Business Development Manager
T&T Power Group
Canada
- Full-time
We are seeking a qualified individual to fill the position of Business Development Manager, Large Power & Projects. As demand for power generation and industrial electrification continues…
Added 8 hours ago
NI
Account Manager
Network Innovations
Calgary, AB
- Full-time
…Innovations is looking for an ambitious, self-motivated Account Manager to drive commercial success across complex, mission-critical networking…
Added 8 hours ago
SS
Rental Coordinator
Sunbelt Solomon
New Westminster, BC
- Full-time
…4:30 p.m., responsible for supporting the Trinity Power Inside Sales and Project Management teams. This role coordinates and executes rental and sales quotations and projects while ensuring…
Added 8 hours ago
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Customer Success Manager - Enterprise
Fours
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
…relationships with key stakeholders. You'll work closely with Sales, Product, and Engineering to ensure customers are successful and identify opportunities to expand their use of…
Added 8 hours ago
F
Customer Success Manager - SMB
Fours
Vancouver, BC
- Full-time
…the end-to-end orchestration system for the fastest growing sales channel (B2B Cloud Marketplaces) leveraging AI and integrations with core…
Added 8 hours ago
F
Senior Product Manager
Fours
Vancouver, BC
- Full-time
…Alibaba, and Snowflake - now one of the fastest-growing enterprise sales…
Added 14 hours ago
FI
Field Marketing Manager
Fulfillment IQ
Remote, Canada
- $75,000 to $90,000 CAD / year
- Full-time
- Remote
Report target-account attendance, held meetings, MQLs, seller response and opportunity progression at 30, 60 and 90 days with the Senior Marketing Manager, Sales and the RevOps lead.
Added 14 hours ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
Fulfillment IQ (FIQ) is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
Added 15 hours ago
FI
Senior Marketing Manager
Fulfillment IQ
Remote, Canada
- $115,000 to $130,000 CAD / year
- Full-time
- Remote
Fulfillment IQ (FIQ) is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
Added 15 hours ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 CAD / year
- Full-time
We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the end-to-end post-sales journey for our most…
Added 19 hours ago
RH
Contracts and Compliance Manager
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- $135,000 to $150,000 CAD / year
- Full-time
Our client is seeking an experienced Contracts & Compliance Manager to oversee commercial contracts, compliance programs, and enterprise risk management across a growing manufacturing…
Added 23 hours ago
Account Manager
Amrize
AB · Calgary, AB
The Accounts Manager is responsible for building and maintaining relationships with the market’s midsized strategic account holders, while also providing pricing, technical sales support,…
Added 1 day ago
T
Service Technician
Thermon
AB · Edmonton, AB
- Full-time
You will also support the Inside Sales team by helping resolve equipment-related questions, problems, and customer concerns. This is a strong opportunity for someone with mechanical…
Added 1 day ago
H
Branch Operations Manager, British Columbia
Hussmann
Burnaby, BC
- Full-time
The Branch Operations Manager leads the day-to-day operations of a commercial refrigeration service and installation business in British Columbia. The role is responsible for managing field…
Added 1 day ago
S
Manager, Regional Business Management and Planning (English/Spanish) - International Banking
Scotiabank
Toronto, ON
- Full-time
The Manager, Regional Business Management and Planning supports the execution of International Commercial Banking’s planning and performance management activities across the region. The…
Added 1 day ago
P
Branch Operations Manager, British Columbia
Panasonic
Burnaby, BC
- Full-time
The Branch Operations Manager leads the day-to-day operations of a commercial refrigeration service and installation business in British Columbia. The role is responsible for managing field…
Added 1 day ago
TL
Manager, Commercial Expansion
Teli Labs
Vancouver, BC
- Full-time
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and…
Added 1 day ago
TL
Manager, Commercial Expansion
Teli Labs
Toronto, ON
- Full-time
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and…
Added 1 day ago
C
Project Manager / EV infrastructure Specialist
Chargnex
Montreal, QC
- Full-time
Role Description The Project Manager / EV Infrastructure Specialist is a full-time, on-site role based in Montreal, QC, responsible for overseeing EV charging infrastructure projects from…

telMAX Inc.

Commercial Installation Specialist

Markham, ON, Canada

$55,000 to $70,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 2-4 years of experience in telecommunications, fibre or construction coordination, project coordination, or operations.
Posting language: English
Posted: Nov 4, 2026

Original job description

COMMERCIAL INSTALLATION SPECIALIST

About telMAX Inc.:

Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.

Your Position & How You Will Contribute:

The Commercial Installation Specialist is the central point of coordination for business and commercial fibre installations, from the signed order through to activation and billing. You will work with Sales, Design, Engineering, Construction, Onboarding, Network Operations, Dispatch, and our installation contractors to make sure commercial customers are installed on time, to specification, and billed accurately.

Reporting to the Manager, Field Operations within Customer Operations, you will own the day-to-day details of commercial installs: install planning, scheduling, contractor coordination, documentation, and reconciliation.

This is a detail-oriented role for someone who likes keeping complex projects organized and keeping customers and contractors informed. In this dynamic environment, you’ll have the opportunity to learn, contribute, and grow your career while helping build one of Ontario’s fastest-growing fibre networks.

Responsibilities & Key Duties:

Installation Coordination

Coordinate commercial installation orders from handoff through activation, tracking each job against its milestones and target dates.
Develop the install plan for each job in close partnership with Design, Construction, and Onboarding, confirming scope, site readiness, and design details with Sales, Engineering, and Network Operations before work is scheduled.
Schedule and dispatch commercial installs with Dispatch and field teams, and manage rescheduling, access, and site-contact issues.
Follow up on missed, delayed, or incomplete installs, identify root causes, and drive them to resolution.
Keep business customers and internal stakeholders informed of job status.

Contractor and Subcontractor Coordination

Serve as the day-to-day contact for contractors and subcontractors performing commercial installations.
Assign work, communicate scope and specifications, and confirm completion and quality of work.
Support contractor onboarding and performance reviews, and escalate quality, safety, or timeliness concerns.
Maintain accurate contractor rate, scope, and contract information.

Procurement and Billing Reconciliation

Reconcile contractor invoices against completed work orders, purchase orders, and agreed rates before they go to Accounts Payable.
Identify and resolve discrepancies, duplicate charges, and missing documentation with contractors, Procurement, and AP.
Track commercial job costs and flag variances.

Documentation and Process Improvement

Maintain installation records, as-built information, and job documentation to company standards.
Document and improve commercial installation processes, checklists, and handoffs between teams.
Work with the field and systems teams to improve tools such as telME and Zendesk workflows.

Reporting and Performance Tracking

Produce regular reports on commercial installation volume, install success, missed installs, aging jobs, and contractor performance.
Highlight trends, risks, and recommendations to the Manager, Operations Strategy.

What You Bring:

Organizational Skills: Ability to prioritize and manage many jobs at once.
Communication: Clear written and verbal communication with customers, contractors, and internal teams.
Attention to Detail: Accuracy with documents, invoices, and specifications.
Problem-Solving: Comfortable following up until an issue is closed.
Customer Focus: Commitment to resolving customer issues and improving satisfaction.
Adaptability: Ability to stay calm in a fast-paced environment with changing priorities.
Working knowledge of Excel and reporting tools; experience with Zendesk, field management, or work order systems is an asset.

Experience:

2-4 years of experience in telecommunications, fibre or construction coordination, project coordination, or operations.
Experience working with contractors or vendors, including work orders and invoice review.
Familiarity with fibre/FTTP, outside plant, or commercial network installations is an asset.
Experience with business, enterprise, or multi-site customer installs is an asset.

Education:

College diploma or university degree in Telecommunications, Engineering Technology, Business, Project Management, or a related field (or equivalent experience).
Certifications (preferred):

Safety Certifications: WHMIS, Working at Heights
Technical Certifications: Fiber Optic Association (FOA), project coordination training

ImPACT Values

Performance & Commitment

We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.

Agility & Collaboration

We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.

Customer Centricity

In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service - it’s the foundation of who we are. By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.

Trust & Integrity

We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.

Why You Should Join telMAX:

We are a growing, dynamic organization
We offer a competitive variable compensation package
Hybrid positions
Benefits (Medical, Dental, and Vision)
Health Spending Account (HSA)
RRSP matching program

Equity Statement

telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.

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More about this job

Responsibilities

Coordinate commercial fibre installation orders from handoff through activation, including planning, scheduling, contractor coordination, customer updates, and resolution of delays or issues. Reconcile contractor invoices and job costs, maintain installation records and processes, and report on installation outcomes and contractor performance.

Requirements

Requires 2–4 years of experience in telecommunications, fibre or construction coordination, project coordination, or operations, including experience with contractors or vendors and work orders or invoice review. A college diploma or university degree in a related field, or equivalent experience, is specified; Excel and reporting skills are expected, while fibre installation familiarity and relevant safety or technical certifications are preferred.

Skills

Installation Coordination
Project Coordination
Contractor Management
Scheduling and Dispatch
Invoice Reconciliation
Procurement Coordination
Documentation Management
Process Improvement
Performance Reporting
Excel
Zendesk
Work Order Management
Customer Communication
Problem-Solving
Fibre Network Installations
Attention to Detail

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Health Spending Account
RRSP Matching
Equity
Variable Compensation

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Fibre Optics
FTTP
Outside Plant
Commercial Network Installations
Installation Coordination
Project Coordination
Work Orders
Contractor Management
Subcontractor Coordination
Scheduling
Dispatch
Invoice Reconciliation
Purchase Orders
Procurement
Accounts Payable
Excel
Reporting Tools
Zendesk
telME
Field Management Systems
As-Built Documentation
WHMIS
Working At Heights
Fiber Optic Association
Customer Operations
Network Operations
Commercial Installations
Job Cost Tracking
Process Improvement

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