Find work in Canada.

555,122 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
UO
Associate Vice-President, International Research
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
In close collaboration with the Vice-Provost, International, the AVP IR will enhance and expand the University’s Strategy for International Research activities, identify opportunities and…
Added 23 hours ago
Technical Product Manager - Geomembrane and Specialty market
Intertape Polymer Group (IPG)
Truro, NS · NS
Contribute to product line strategy; plan and execute product launches, promotional activities, and marketing campaigns to drive product awareness and sales.
Added 1 day ago
XT
Business Development Executive
XTL Transport, Logistics, Distribution
Toronto, ON
- Full-time
The primary focus of this position is to drive sales and profitability in support of the company’s ambitious growth strategy. This will be accomplished by researching, qualifying, and…
Added 1 day ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 day ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 day ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 day ago
C
Volunteer Vice President of Sustainability and Growth
Connect4Life
Toronto, ON · Greater Toronto Area, Canada
- Volunteer
Connect4Life is seeking an accomplished, strategic, and mission-driven Vice President of Sustainability and Growth to join our volunteer leadership team. This strategic executive role is…
Added 1 day ago
ML
Sr. Health & Safety Manager
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
Design, pilot and scale enterprise safety initiatives aligned with the corporate H&S strategy.
Added 2 days ago
Applied AI Value Architect
Celonis
Canada
…Context Model - which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational…
Added 2 days ago
TI
Sr Mgr, Process Improvement & Transformation
telMAX Inc.
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
…across Product, CEX, Care, Sales, Field Ops, Systems, Network and other teams, this role identifies friction, connects the dots across functions and leads cross-functional improvements from…
Added 2 days ago
Product Line Manager - Geomembrane & Specialty Market
Intertape Polymer Group (IPG)
Truro, NS · ON · NB · NS · PE
Contribute to product line strategy; plan and execute product launches, promotional activities, and marketing campaigns to drive product awareness and sales.
Added 2 days ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 2 days ago
IH
Estimator
Impact HR
Calgary, AB
- Full-time
Reporting to the VP Procurement, you will lead piping estimates and tenders for projects in Calgary and the surrounding area. You will work closely with the estimating, operations, project…
Added 2 days ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we…
Added 2 days ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 2 days ago
ML
Director, Taxation
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
Collaborate and partner with the financial reporting, treasury, investor relations, and operations teams for forecasting, organizational structuring initiatives, and periodic reporting.
Added 2 days ago
ML
Head of Cyber Risk and Compliance
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
The Head of Cyber Risk and Compliance leads the evolution of Maple Leaf Foods’ enterprise-wide cybersecurity and cyber resilience program, protecting the organization’s assets, data,…
Added 2 days ago
FM4 Commissioning Manager
VCNA
Bowmanville, ON
As the North American operations of Votorantim Cimentos, a global building materials and sustainability solutions leader in 11 countries, we are helping to make a positive impact and are…
Added 2 days ago
SR
Marketing Manager, Content & Events
Skygauge Robotics
Fredericton, NB
- Full-time
This is not a role where strategy is handed off to a large team for execution. You will help determine what we should do, organize the work, and then make it happen.
Added 2 days ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 2 days ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we…
Added 2 days ago
D&
Financial Analyst, Commercial FP&A
Day & Ross
Somerville, NB
- Full-time
Day & Ross is one of Canada’s largest transportation networks, and our Commercial Finance team sits at the intersection of revenue strategy and financial rigour. As a Commercial Finance…
Added 2 days ago
Director, Operations
Sofina Foods Inc
Calgary, AB
Reporting to the VP, Operations, the Director, Operations is responsible for overseeing primary chicken processing operations and driving continuous improvement across manufacturing,…
Added 2 days ago
G
Pipeline Construction & Integrity Survey Director
GeoVerra
Calgary, AB
- Full-time
Collaborate with corporate services teams (Business Support, IT, Finance, HR) to ensure effective operations and policy compliance.
Added 2 days ago
B
Senior Director, Project Delivery (Hybrid)
Broadridge
Toronto, ON
- Full-time
Partner with Sales, Account Management, Product and Business Strategy to qualify, size and shape new opportunities, including statements of work, fixed-fee pricing, staffing plans, delivery…

telMAX Inc.

Sr Mgr, Process Improvement & Transformation

Markham, ON, Canada

$90,000 to $130,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

SENIOR MANAGER, PROCESS IMPROVEMENT & TRANSFORMATION

About TelMAX Inc.

Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.

Your Position & How You Will Contribute

Reporting to the VP, Product Management & Customer Experience, the Senior Manager, Process Improvement & Transformation will be responsible for turning opportunities into simpler, smarter, more scalable ways of working across telMAX. Working horizontally across Product, CEX, Care, Sales, Field Ops, Systems, Network and other teams, this role identifies friction, connects the dots across   functions   and leads cross-functional improvements from problem definition through execution including helping to define the measurable impact.   This is a key resource in actioning Voice of the Customer (VoC) recommendations. Partnering closely with Customer Experience, the role helps translate   customer journey strategy and experience blueprints into operational reality - ensuring improvements move beyond ideas and recommendations to implementation, adoption   and sustained results.   This is a highly collaborative, hands-on role for someone who can see the big picture, get into the   details   and mobilize others to   make change happen.  

Responsibilities & Key Duties

Continuous Improvement & Transformation   -   Identify,   prioritize   and lead cross-functional opportunities to simplify how telMAX works,   eliminate   friction and improve customer,   employee   and business outcomes.  
E2E Process Improvement   -   Diagnose root causes,   redesign processes, workflows,   hand-offs across functional boundaries to deliver simpler, more scalable,   effective ways of working.  
CEX Blueprint Activation   -   Partner with Customer Experience to translate journey strategy, customer   insights   and experience blueprints into executable operational improvements.  
Cross-Functional Execution   -   Mobilize   cross-functional   teams to turn improvement opportunities into action and measurable results.  
Transformation Leadership & Governance   -   Bring structure,   pace   and accountability to priority initiatives,   establishing   clear outcomes, ownership, milestones,   dependencies   and measures of success.  
Change & Adoption   -   Drive improvements through implementation and into day-to-day operations, ensuring new processes, ways of working are understood,   adopted   and sustained.  
Measurement & Optimization   -   Use customer, operational,   performance data to prioritize opportunities, measure impact,   continuously refine solutions based on results and learnings.

What You Bring

Transformation minded - sees opportunities to fundamentally improve how work gets done and can envision a better future state rather than simply optimize what exists today.  
E2E thinker - naturally looks across organizational boundaries, understands how people, process, technology and decisions come together to shape customer and operational outcomes.  
Exceptional problem solver - breaks down complex and ambiguous problems, gets to root cause and translates insights into practical, sustainable solutions.  
Execution obsessed - moves comfortably from strategy and recommendations through implementation, adoption and follow-through; focused on making change happen and making it stick.  
Cross-functional leader & influencer - builds alignment, accountability and momentum across diverse teams and senior stakeholders without relying on formal authority.  
Customer centric - keeps the customer outcome at the centre while balancing operational, technical, employee and commercial realities.  
Analytical & insight driven - uses data, customer feedback and operational measures to prioritize opportunities, diagnose issues and demonstrate measurable impact.  
Structured but pragmatic - brings discipline, strong facilitation and appropriate transformation methodology without creating unnecessary process or bureaucracy.

Experience

Proven track record leading cross-functional transformation initiatives from problem definition through execution and measurable impact.
Hands-on experience dignosing root causes and redesigning end-to-end processes, workflows, and hand-offs across functional boundaries.
Analytical background using data and operational metrics to size and prioritize problems.
Experience in telecom, ISP, or a similar field is an asset.

Education

Bachelor’s degree or diploma in Business, Engineering, or equivalent experience.
Process Design, Journey Design experience and certification an asset.

ImPACT Values

Performance & Commitment

We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.

Agility & Collaboration  

We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.

Customer Centricity  

In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service - it’s the foundation of who we are.   By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.

Trust & Integrity  

We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.

Why You Should Join TelMAX

We are a growing, dynamic organization
We offer a competitive variable compensation package
Hybrid positions
Benefits (Medical, Dental, and Vision)
Health Spending Account (HSA)
RRSP matching program

Equity Statement

telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.

Apply About employer

More about this job

Responsibilities

Lead cross-functional transformation and process improvement initiatives, from identifying root causes and redesigning workflows to implementation, adoption, and sustained results. Partner with Customer Experience and other teams to activate customer journey insights, establish accountability and success measures, and use data to assess and refine improvements.

Requirements

Candidates should have a proven record leading cross-functional transformation initiatives through execution and measurable impact, along with hands-on experience diagnosing root causes and redesigning end-to-end processes. Strong analytical, problem-solving, customer-focused, and influencing skills are expected; a bachelor’s degree or diploma in Business or Engineering, or equivalent experience, is required, while telecom experience and process or journey design certification are assets.

Skills

Continuous Improvement
Business Transformation
End-To-End Process Improvement
Root Cause Analysis
Process Redesign
Cross-Functional Leadership
Change Management
Stakeholder Influence
Customer Experience
Customer Journey Design
Data Analysis
Operational Metrics
Project Governance
Facilitation
Implementation and Adoption
Telecommunications

Benefits

Medical Benefits
Dental Benefits
Vision Benefits
Health Spending Account
RRSP Matching
Equity
Variable Compensation

Visa sponsorship

Not detected in the job text

Keywords

Continuous Improvement
Business Transformation
End-To-End Process Improvement
Root Cause Analysis
Process Redesign
Workflow Design
Cross-Functional Execution
Customer Experience
Voice Of The Customer
Customer Journey Strategy
Experience Blueprints
Change Management
Change Adoption
Transformation Governance
Performance Measurement
Operational Metrics
Customer Insights
Data-Driven Decision-Making
Stakeholder Management
Telecommunications
Internet Service Provider
Process Design
Journey Design
Business
Engineering

Report this job