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telMAX

MDU Sales & Operations Manager

Markham, ON, Canada

$110,000 to $120,000 CAD / year · Temporary

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Job details

Pay: $110,000 to $120,000 CAD / year
Job type: Temporary
Posting language: English
Posted: Sep 9, 2026

Original job description

MDU Sales & Operations Manager (Contract)

About telMAX Inc.:

telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognised for four consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario.

Your Position & How You Will Contribute:

As the Sales and Operations Manager of Business/MDU Services, you are a passionate and highly driven individual with experience in the telecom industry who is excited to be part of a growing start-up. As a leader within telMAX Business and MDU Services organization you will report to the Director, Operations & MDU Partnerships. Your role will be an integral part of our strategy execution and company growth goals.

On the sales side, we seek someone to secure Access Agreements with Property Managers and Owners to drive the expansion of the telMAX network to residential and commercial multi dwelling units.

Operationally, we seek someone to drive efficiencies, manage our relationships with property managers / owners and oversee the network build process to ensure the correct deployment of network build process.

Responsibilities & Key Duties include:

Develop and execute a Residential and Commercial Multi-tenant building Strategy including action plan to quickly develop Property Management Relationships and Arrangements to expand telMAX’s Fiber footprint
Work in territory to build and maintain new relationships with property managers and landlords within the reachable MDU footprint
Drive Access Agreement adoption across property managers within the telMAX network footprint
Convert inbound leads into access opportunities with property managers and landlords
Lead Cross-functional initiatives for continuous process improvements, MDU programs and product development
Collaborate with functional groups to drive operational efficiencies
Drive large scale enablement across various functions to ensure the Business and MDU Services organization is supported across all functions
Develop weekly and monthly sales, build and install reporting
Have a willingness to dive into unfamiliar areas, adapt approaches as new information is learned and incubate new ideas

Compensation & Commissions:

This role offers a competitive base salary of $32-$35/hour, plus commission. On-target earnings (OTE) are approximately $110,000-$120,000 annually.

Experience:

Proven partner and relationship management experience
start-up exposure would be an asset
An analytical and problem-solving mind with the ability to analyse and interpret sales data
Results driven and able to thrive in a target-driven environment
Strong time management skills, with the ability to handle multiple on-going priorities
Ability to handle confidential and non-routine information with discretion and professionalism
Possesses a positive disposition which encourages others
Ability to take initiative and work under pressure with minimal supervision
Natural interpersonal and communication skills
Self motivated
Ability to work effectively and prioritize tasks.
Positive attitude and willingness to learn and adapt.
Experience working in a diverse and inclusive environment.
Very Strong Excel Skills
Strong computer skills, including Microsoft Office (Outlook, Word, PowerPoint)
Excellent organizational skills

ImPACT Values

Performance & Commitment

We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.

Agility & Collaboration

We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.

Customer Centricity

In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service - it’s the foundation of who we are. By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.

Trust & Integrity

We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.

Why you Should Join telMAX Inc.

We are a growing, dynamic organization
We offer a competitive variable compensation package
Hybrid positions
We provide a $5,000 annual car allowance.

Equity Statement

telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.

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More about this job

Responsibilities

The manager will secure access agreements with property owners to expand the fiber network and drive operational efficiencies within the MDU services organization. They are responsible for leading cross-functional initiatives, managing property manager relationships, and overseeing the network build process.

Requirements

Candidates must have proven partner and relationship management experience, ideally within a start-up environment. Strong analytical skills, proficiency in Excel, and the ability to thrive in a target-driven environment are essential for this role.

Skills

Sales management
Operations management
Relationship management
Telecommunications
Strategic planning
Access agreements
Data analysis
Excel
Microsoft Office
Time management
Communication
Problem-solving
Project management
Business development
Leadership

Benefits

Commission
Car allowance

Visa sponsorship

Not detected in the job text

Keywords

MDU
Telecommunications
Fiber networks
Sales
Operations
Property management
Access agreements
Start-up
Business development
Excel
Microsoft Office
Data analysis
Relationship management
Network build
Strategy execution
Reporting
Project management
Cross-functional leadership
Customer centricity
Performance management

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