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Added 41 mins ago
S
Study Abroad Coordinator
SAIT
Calgary, AB
- Temporary
This role provides administrative, logistical, and program coordination support for SAIT’s Study Abroad initiatives, including inbound and outbound student exchanges, Global Education…
Added 41 mins ago
WM
Dispatcher
Waste Management, Inc. (WM)
Calgary, AB
- Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Added 1 hour ago
Pharmacy Assistant II - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Pictou, NS
Administrative Duties: cycle counts, narcotic counts, return to stocks, TML’s, manual third parties
Added 1 hour ago
UH
Administrative Assistant II, Medical
University Health Network
Toronto, ON
- Full-time
The Administrative Assistant II, Medical position supports physicians in DMOH with both clinical and administrative duties. The main function of this position is to support patients and…
Added 15 hours ago
TW
Lending Operations Administrator II
Thrive Wealth Management
Emerald Park, SK · Regina, SK · Yorkton, SK
- Full-time
In this role, you’ll provide timely, high quality loan administration, processing, and support services. You will prepare and distribute lending documentation and have an opportunity to…
Added 15 hours ago
TW
Lending Operations Administrator II
Thrive Wealth Management
Emerald Park, SK · Regina, SK · Yorkton, SK
- Full-time
In this role, you'll provide timely, high-quality loan administration, processing, and support services in a hybrid lending environment supporting Commercial, Agriculture, and Consumer…
Added 1 day ago
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Facility Manager II
BGIS
Calgary, AB
- Full-time
This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.
Added 1 day ago
Pharmacy Assistant II - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
Administrative Duties: cycle counts, narcotic counts, return to stocks, TML’s, manual third parties
Added 1 day ago
CH
Personal Support Worker - Creemore, Stayner, New Lowell
CBI Home Health
Angus, ON · Collingwood, ON
- Full-time
Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or…
Added 1 day ago
UH
Administrative Assistant II, General
University Health Network
Toronto, ON
- Full-time
The Administrative Assistant II will work closely within a multidisciplinary team to support patients requiring palliative care. This role will primarily support a team of physicians with…
Added 2 days ago
UO
Library Circulation Assistant II
University of Victoria
Victoria, BC
- Full-time
…consists of: Circulation Services, Music & Media, the Technical Support Unit, Stack Maintenance, Distance Learning & Research, and ReQuest for Faculty. The Libraries are made up of…
Added 2 days ago
AG
Senior Technical Architect - Linux Systems & Cloud
ADGA Group
Ottawa, ON
- $130 to $150 CAD / hour
- Contract
…cloud platforms, and enterprise application environments to support Command-and-Control (C2) systems operating across both classified and cloud-based networks. This role will be responsible…
Added 2 days ago
CH
Personal Support Worker - Collingwood & Wasaga Beach
CBI Home Health
Collingwood, ON
- Full-time
Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or…
Added 2 days ago
Pharmacy Assistant II
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
Administrative Duties: cycle counts, narcotic counts, return to stocks, TML’s, manual third parties
Added 2 days ago
MD
Facilities and Operations Leader - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 2 days ago
GD
Part-Time Faculty II - Office Administration - Regina
Gabriel Dumont Institute
Regina, SK
- Part-time
…Polytechnic Office Administration curriculum. To provide program support to adult students, plan and deliver course material, assess and evaluate student performance, provide appropriate…
Added 2 days ago
MG
Unit Clerk II (Inpatient Surgery)
Michael Garron Hospital
Toronto, ON
- Part-time
Added 2 days ago
NS
Secretary II - Rehabilitation Services
Nova Scotia Health Authority
Amherst, NS
- Full-time
Reporting to the Health Services Manager, the Secretary II carries out administrative duties and performs booking, scheduling, clerical and reception functions to support the teams in the…
Added 2 days ago
IH
Administrative Assistant | Business Solutions and Data & Analytics
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is hiring a permanent full-time Administrative Assistant II to provide confidential administrative support functions to the Business Solutions and Data & Analytics team…
Added 2 days ago
Certified Dental Assistant Level II with Mandarin language skills
Passion Dental Group Inc.
Mississauga, ON
- Support front desk operations as needed, including scheduling and patient communication.
Added 2 days ago
TO
Finance Clerk
Town of Pelham
Fonthill, ON
- Full-time
…financial, revenue, billing, collection, customer service, and administrative functions in support of the Corporate Services Department. Duties primarily include responding to tax and water…
Added 2 days ago
I
Clinical Sales Representative - Future Opportunity
Intuitive
Edmonton, AB
- Full-time
…think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest…
Added 2 days ago
CO
Bylaw Enforcement Officer
City of Penticton
Penticton, BC
- Full-time
Reporting to the Bylaw Services Manager (or designate) the Bylaw Enforcement Officer (BEO) performs administrative, inspectional, and regulatory work to enforce bylaws relating to property…
Added 2 days ago
UO
Events and Communications Assistant, Snyder Institute for Chronic Diseases
University of Calgary
Calgary, AB
- Full-time
Support the creation of promotional materials for events
Added 2 days ago
UO
Manager, Operations and Impact, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Manages a team of professional and operational staff supporting both Centres (e.g., finance and administrative, operations, communications, and events staff), and is accountable for the…

TELUS Agriculture & Consumer Goods

Client Service Manager II

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Jun 9, 2026

Original job description

this opportunity is open to candidates in Calgary, Alberta and the surrounding area as the successful candidate will be supporting clients in this area *

Are you ready to embark on a mission that's reshaping the global food system?

Join TELUS Agriculture and Consumer Goods (TAC) - a cutting-edge SaaS innovator building the data foundation that connects farmers, suppliers, and enterprises across the entire agricultural supply chain. We're solving problems that have fragmented this industry for generations: creating transparency where opacity existed, driving efficiency where inefficiency was accepted as normal, and empowering agricultural enterprises with insights they've never had access to before.

We're not just building software. We are an inspired collective on a mission to establish the most trusted, efficient, and transparent food system in the world - and we're doing it through technology that genuinely matters to the people who feed us.

Our team and what we'll accomplish together

The Client Success team at TELUS Agriculture & Consumer Goods is the voice of our customers and their strongest internal advocate. We partner with companies across the entire supply chain - from seed manufacturers and family farms to multinational consumer goods corporations - helping them unlock the full value of our digital solutions.

As a Client Success Manager II, you'll build deep, trust-based relationships with agricultural enterprises and supply chain partners who rely on our platform to optimize yields, reduce waste, improve sustainability, and create more efficient, transparent value chains. Your work directly impacts how producers and enterprises operate, compete, and contribute to a more resilient food system.

This is where cutting-edge technology meets real agricultural challenges - and you'll be the bridge between them.

What you'll do

Build and cultivate deep, trust-based relationships with assigned agricultural clients across the supply chain, serving as their primary point of contact and strongest internal advocate. Your credibility and authentic understanding of agriculture will be the foundation of these partnerships.
Develop a comprehensive understanding of each client's contracts, business objectives, challenges, and success criteria - translating their agricultural needs into clear KPIs and measurable outcomes tied to real farm and supply chain operations.
Onboard new clients and proactively engage existing clients through product demonstrations, training, and regular business reviews to ensure they're maximizing value from our solutions. Help agricultural enterprises understand how our platform solves their most pressing operational and sustainability challenges.
Monitor client usage, health metrics, and engagement patterns to identify expansion opportunities and at-risk accounts, taking swift action to keep customers focused on successful delivery and continuous value realization.
Collaborate cross-functionally with sales, product, engineering, and support teams to resolve client issues, coordinate solutions, and advocate for customer needs internally. Act as the voice of the agricultural industry, bringing customer insights to our product and engineering teams to ensure our platform stays ahead of real industry needs.
Identify and pursue upsell and cross-sell opportunities based on evolving client needs and market trends, driving revenue growth and deeper partnerships within the agricultural value chain.
Stay current with industry trends, TAC's product roadmap, and best practices in client success management to position yourself as a trusted advisor to clients navigating an evolving agricultural landscape.
Gather and communicate Voice of Customer feedback internally on a regular cadence, ensuring client insights inform product development and service improvements that address real pain points in agriculture.
Manage administrative responsibilities including CRM updates, documentation of client interactions, and preparation of regular health and performance reports.

What you bring

Proven experience (3+ years) in a client-facing role within the agriculture, food, or supply chain industry - ideally with a farming background, family business roots in agriculture, or deep familiarity with how agriculture actually works. Client credibility in this space comes fast, and we need someone who speaks the language authentically and understands the real pressures and opportunities agricultural enterprises face.
Strong interpersonal and communication skills with the ability to build rapport and communicate effectively with stakeholders at all levels - from farm operators to enterprise executives.
Strategic thinking and problem-solving abilities - you can understand complex agricultural and supply chain challenges and develop solutions that drive real business outcomes.
Detail-oriented with excellent organizational and time management skills, able to manage multiple client relationships simultaneously while staying responsive to critical operational needs.
Proficiency with CRM software and client success/business management tools.
Ability to analyze data and metrics to make informed decisions and identify trends - connecting usage patterns to client outcomes.
A proactive, customer-centric mindset with a bias for action and growth-oriented leadership. You see client challenges as opportunities to demonstrate the power of our platform.
Bachelor's degree in business, communications, agriculture, or a related field (or equivalent professional experience in agriculture/supply chain).

Great-to-haves

In-depth knowledge of TAC's service offerings, technology solutions, and TELUS strategies
Experience in precision agriculture, agronomy, supply chain optimization, or agricultural technology
Professional certifications or formal training in Customer Success Management, Account Management, or Business Relationship Management
Familiarity with agricultural sustainability practices, regulatory requirements, or supply chain compliance

At TELUS Agriculture and Consumer Goods, we are dedicated to fostering an inclusive and supportive environment where all individuals can thrive. We value the unique perspectives and experiences that each person brings to our team and invite you to join us on our mission to transform the global food system. Together, we aim to create a respectful and welcoming global community where innovation in agriculture is powered by diverse thinking and shared purpose.

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More about this job

Responsibilities

The Client Success Manager II will build and maintain trust-based relationships with agricultural clients to ensure they maximize the value of digital solutions. They will act as the primary point of contact, translating client needs into measurable outcomes while collaborating cross-functionally to drive product improvements and revenue growth.

Requirements

Candidates must have at least 3 years of experience in a client-facing role within the agriculture, food, or supply chain industry. A bachelor's degree in business, communications, agriculture, or a related field is required, along with strong interpersonal skills and proficiency in CRM tools.

Skills

Account Management
Agriculture Industry Knowledge
Supply Chain Management
Strategic Thinking
Problem Solving
CRM Software
Data Analysis
Communication
Customer Success
Business Development
Product Demonstration
Training
KPI Tracking
Cross-functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Client Success Manager
SaaS
Agriculture
Supply Chain
CRM
KPIs
Precision Agriculture
Agronomy
Sustainability
Account Management
Data Analysis
Stakeholder Management
Upselling
Cross-selling
Product Roadmap
Voice of Customer
Operational Efficiency
Technology Solutions
Client Onboarding

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