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TELUS Health

Group Annuity Administrator

Toronto, ON, Canada

Pay: $39,900 to $74,100 CAD / year
Job type: Full-time
Apply by: Oct 22, 2026
Experience: 0-2 years of Defined Benefit or Defined Contribution pension administration experience
Posting language: English
Posted: Sep 22, 2026

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Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we’ll accomplish together

TELUS Health Retirement Consulting practice brings over 60 years of experience and innovative thought leadership to pension & savings, actuarial, compensation and overall financial well-being consulting and outsourcing. Our purpose is to improve financial outcomes for individuals while managing costs and risks for organizations by leveraging technology and data. We are also one of the largest pension plan administrators in Canada, serving over five million plan participants. We are a diverse organization with unparalleled capabilities for our clients and their people.

Join our fantastic team of Group annuity Administration specialists in Retirement Consulting. We are proud to have experts located across the country who are passionate about assisting our clients in improving the financial well-being of their plan members. Our primary focus is administering DB pension plans and we offer a wide range of service models to ensure that we meet the unique needs of each client.

If you are looking for a rewarding opportunity to make a positive impact on plan members’ financial well-being, this is the perfect role for you!

The Group annuity administrator will work within a team that to provide quality client-focused administrative services for our Corporate clients. Our administration system is a robust recordkeeping platform that supports membership database updates, and provides electronic data interfaces, calculations, and transactions.

Why TELUS Health?

With us, you’ll experience:

A vibrant and dynamic team environment where collaboration is key
Engaging projects and mandates that foster growth and development
Career opportunities geared toward your professional advancement
The flexibility to work in the office, remotely, or a hybrid of both
A flexible schedule and a comprehensive benefits program

What You’ll Do

As an analyst, you’ll play a critical role in administering group annuity plans and providing administration support. Here’s what you’ll do:

Efficiently and accurately, process and manage a variety of transactional activities, including but not limited to member data updates and processing benefit calculations and payments
Respond to general queries from our client, members and team
Assist with day-to-day requests and instructions received
Identify, research and resolve data discrepancies
Develop and maintain checklists and procedures
Take direction from, and support senior team members
Support the team with various mandates and special projects

What You Bring

We’re looking for an individual with:

Post-secondary education (preferably in Business, Mathematics, Finance, Actuarial Science) or another relevant field of study
0-2 years of Defined Benefit or Defined Contribution pension administration experience
Sharp analytical thinking and attention to details
Ability to multi-task and work under pressure
Excellent organizational skills
Dedicated team player who demonstrates initiative and independence
Strong written and verbal communication skills in English; French would be an asset
Knowledge of Microsoft Excel

Are you ready to join a team where your experience and dedication can make a difference? We’re excited to meet you and see how you can contribute to our success!

Salary Range: $39,900 - $74,100 CAD Annual

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…

Job Type: This is for a current vacancy

A Bit About Us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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More about this job

Responsibilities

The Group Annuity Administrator processes transactional activities, including member data updates, benefit calculations, and payments. They also provide client-focused administrative support, resolve data discrepancies, and assist senior team members with special projects.

Requirements

Candidates should have post-secondary education in Business, Mathematics, Finance, or Actuarial Science. Additionally, 0-2 years of experience in pension administration and strong analytical and organizational skills are required.

Skills

Pension administration
Defined benefit plans
Defined contribution plans
Data analysis
Recordkeeping
Transaction processing
Benefit calculations
Client service
Microsoft Excel
Analytical thinking
Attention to detail
Organizational skills
Communication skills
Problem solving

Benefits

Competitive salary
Bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan
Generous company matched pension
Career growth opportunities
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Group Annuity
Pension Administration
Defined Benefit
Defined Contribution
Retirement Consulting
Recordkeeping
Data Analysis
Financial Well-being
Actuarial Science
Microsoft Excel
Client Services
Transaction Management
Database Updates
Pension Plans
Consulting

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