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Added 2 mins ago
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TELUS Health

Systems Analyst III

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Experience: Bachelor's degree in IT or equivalent work experience (5+ years in IT, systems configuration, or implementation)
Posting language: English
Posted: Sep 22, 2026

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Original job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The Associate Implementation Analyst plays a key role in designing and configuring our benefits solutions for clients. You'll partner with senior team members to translate business requirements into technical configurations, troubleshoot issues, and deliver high-quality implementations. You'll demonstrate strong technical problem-solving, clear communication, and initiative in a collaborative environment.

What You'll Do

Benefits Implementation: Configure proprietary software and implement client solutions using our established tools and methodologies
Client & Internal Support: Provide maintenance and technical support to existing clients and internal benefits teams, resolving issues with clear explanations and structured resolutions
Requirements Analysis & Design: Analyze business requirements and develop configuration designs that align with client needs
Quality & Delivery: Set high standards for your own work, meet project schedules, provide realistic estimates, and deliver on commitments
Team Collaboration: Work as an active member of the implementation team, providing constructive feedback to colleagues and fostering a collaborative work environment
Professional Development: Attend training sessions to build knowledge of industry trends and enhance technical capabilities
Operational Excellence: Maintain punctuality, responsiveness, achieve billable hour targets, and support special projects as needed

Here's How You'll Succeed

Approach problems systematically - breaking down complex issues, analyzing root causes, and thinking through solutions logically
Apply strong technical acumen to hands-on debugging, reading logs, and troubleshooting issues independently
Communicate technical information clearly to both technical and non-technical audiences, ensuring understanding and clarity
Manage time effectively and juggle multiple concurrent projects without losing focus on quality or deadlines
Take initiative to seek clarification and assistance when needed, continuously learning and adapting to new tools and methodologies
Demonstrate reliability and adaptability when priorities shift
Contribute to a positive team environment aligned with our corporate values

What You'll Bring

Bachelor's degree in IT or equivalent work experience (5+ years in IT, systems configuration, or implementation)
Proficiency in SQL and MS SQL Server (mandatory)
Hands-on experience with ASP, ASP.NET, HTML, and JavaScript
Demonstrated experience with proprietary object-oriented configuration tools
Ability to read and interpret technical documentation
Ability to review logs and troubleshoot issues systematically

Bonus Skills

Experience with MS SQL Server Management Studio
Background in programming concepts (any language)
Health & Wellness Benefits and/or Payroll systems experience
Experience in a benefits or HR technology environment

Salary Range 58,100K - 83,000K

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

A Bit About Us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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More about this job

Responsibilities

The Systems Analyst III will design and configure benefits solutions by translating business requirements into technical configurations. They will also provide ongoing maintenance and technical support to clients while ensuring high-quality project delivery.

Requirements

Candidates must possess a bachelor's degree in IT or at least 5 years of equivalent experience in systems configuration or implementation. Proficiency in SQL, MS SQL Server, and web technologies like ASP.NET and JavaScript is mandatory.

Skills

SQL
MS SQL Server
ASP
ASP.NET
HTML
JavaScript
Object-oriented configuration
Technical troubleshooting
Requirements analysis
System configuration
Implementation
Debugging
Log analysis
Technical documentation
Communication

Benefits

Health and wellness benefits

Visa sponsorship

Not detected in the job text

Keywords

Systems Analyst
SQL
MS SQL Server
ASP.NET
HTML
JavaScript
Object-oriented programming
Benefits administration
HR technology
Implementation
Technical support
Requirements analysis
Debugging
Log analysis
Software configuration
Data center security
Health and wellness
Payroll systems
Project management
Technical documentation

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