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Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with…
Added 2 mins ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Cochrane, ON
As a Trainee, Insurance Advisor, you're empowered to develop your career in insurance by learning how to promote and educate clients on Insurance products. You'll also practice anticipating…
Added 2 mins ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Kirkland Lake, ON
As a Trainee, Insurance Advisor, you're empowered to develop your career in insurance by learning how to promote and educate clients on Insurance products. You'll also practice anticipating…
Added 2 mins ago
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Executive Recruiter
Infoblox
Burnaby, BC
- Full-time
Expertise in executive sourcing, research, market mapping, passive-talent engagement, relationship development, and high-touch candidate management
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PIA Client Service Associate
TD
Markham, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 2 mins ago
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PIA Client Service Associate
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 2 mins ago
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TECH LEAD - GRC ENGINEERING
BDC
Montreal, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 29 mins ago
UO
Employer Specialist, Engineering Career Centre
University of Calgary
Calgary, AB
- Volunteer
Reports to the Senior Manager, Experiential and Work Integrated Learning This position involves frequent professional contact, both in person and virtually, with industry contacts at all…
Added 29 mins ago
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Financial Aid Advisor - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
The Financial Aid Advisor plays a critical role in advancing student access, persistence, and success by delivering comprehensive, student-centred financial aid advising, guidance, and…
Added 29 mins ago
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Senior Advisor AML/ATF Compliance
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning by doing, enable you to master your role and develop new areas of…
Added 29 mins ago
NB
Wealth Associate
National Bank of Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 32 mins ago
Financial Advisor - Willowbrook Park, Langley BC
Scotiabank
Langley (District), BC · Langley, BC
At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that…
Added 32 mins ago
Senior Financial Analyst - Payroll Accounting
TELUS
Calgary, AB · Edmonton, AB · Burnaby, BC · Vancouver, BC · Toronto, ON · Montreal, QC
Ability to adapt quickly to changing priorities in a fast-paced environment, with a drive for continuous learning and professional development
Added 45 mins ago
NB
Associate
National Bank of Canada
Baie-Comeau, QC
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your success. More…
Added 45 mins ago
UO
Student Mental Health Specialist -Student Experience and Support
University of Calgary
Calgary, AB
- Full-time
Student Wellness Services supports and empowers students to achieve and maintain good health and well-being through family medicine/primary care, psychiatry, nursing, counsellors, Student…
Added 45 mins ago
UO
Research Associate, Indigenous Brain Health, Family Medicine
University of Calgary
Calgary, AB
- Full-time
Must be open to learning and development and be flexible and willing to accept new challenges and assignments
Added 45 mins ago
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Senior Strategist, Enterprise
BrainStation
Toronto, ON
- Full-time
Act as a trusted advisor to your clients, leading them through opportunity discovery and managing the day-to-day relationship across the life of an engagement
Added 45 mins ago
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Commercial Lawyer- Digital and E-Commerce
Insight Global
Mississauga, ON
- $175,000 to $185,000 CAD / year
- Full-time
- Experience partnering closely with product management, user experience, technology, and business teams throughout the product development lifecycle.
Added 46 mins ago
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Director, Delivery & Implementation
RewardOps
Canada
- Full-time
The ideal candidate brings enterprise SaaS implementation leadership, strong client-facing experience, and an understanding of loyalty, eCommerce, grocery, or retail operations. They will…
Added 46 mins ago
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Manager, Data Engineering
Avanade
Toronto, ON
- Full-time
Using the power of modern data platforms, visualizations, advanced analytics, machine learning, IOT/Digital Twins and applied intelligence, we help clients gain business insights to…
Added 47 mins ago
MC
Regional Vice President Wealth
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
The role: The Regional Vice President Wealth provides leadership and direction for the implementation and on-going support of Meridian’s Wealth Management strategy. This role would…
Added 59 mins ago
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TECH LEAD - GRC ENGINEERING
BDC
Montreal, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 1 hour ago
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Senior Human Resources Business Partner
DM Lyons Consulting
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
Work with learning and talent development teams to establish targeted development opportunities.
Added 1 hour ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
Supporting employee development, training, quality assurance and continuous learning initiatives;
Added 1 hour ago
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Human Resources Business Partner – Western Canada
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Rocky View No 44, AB · Rocky View County, AB
- Full-time
You will act as an HR generalist and strategic advisor to business leaders. You will assess situations requiring HR involvement, evaluate risks, recommend appropriate courses of action, and…

TELUS

Manager-Payroll

Calgary, AB, Canada
Edmonton, AB, Canada
Burnaby, BC, Canada
Vancouver, BC, Canada
Ottawa, ON, Canada
Toronto, ON, Canada
Montreal, QC, H3B 1S6, Canada

Apply About employer

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Job details

Experience: Experience: 7–10+ years of progressive payroll management experience in large-scale, multi-province Canadian organizations supporting 20,000+ employees
Posting language: English
Posted: Oct 8, 2026

Original job description

Join our team and what we'll accomplish together

The Payroll Manager is responsible for leading national payroll operations, strategy, and compliance for over 25,000 employees across Canada. This role oversees the accurate, timely, and compliant delivery of multi-province biweekly and monthly payrolls, manages payroll system enhancements, and leads a dedicated team of payroll professionals. The Payroll Manager serves as a technical subject matter expert and trusted advisor to People & Culture, Finance, and executive leadership, ensuring alignment with federal and provincial regulations, risk & compliance, and corporate objectives.

What you'll do

Payroll Operations & Execution

Lead and oversee full-cycle biweekly and monthly payroll processing for 25,000 salaried and hourly team members across all Canadian provinces and territories
Ensure 100% accuracy and timeliness of payroll calculations, deductions, garnishments, taxable benefits, and expense reimbursements
Manage payroll financial processes, including general ledger postings, journal entries, payroll accruals, account reconciliations, and wire transfers
Oversee year-end processing, including T4/T4A and RL-1 preparation, filing, and distribution, as well as PIER report resolutions

Compliance, Audit & Risk Management

Ensure strict adherence to Canadian federal and provincial employment standards, tax legislation, Canada Revenue Agency (CRA) guidelines, and Revenu Québec (MRQ) regulations
Maintain and enforce robust internal controls to comply with corporate governance and audit requirements
Serve as the primary liaison for internal, external, and government regulatory audits, preparing required documentation and reports
Monitor evolving payroll laws and regulations across Canada, proactively implementing required process or system updates

Team Leadership & Talent Development

Provide direct leadership, mentoring, and performance management for a team of payroll specialists and advisors
Foster a culture of continuous learning, service excellence, and cross-functional collaboration within the payroll team
Establish operational KPIs and benchmarks to monitor payroll accuracy, inquiry response times, and processing efficiency

Systems, Strategy & Process Optimization

Drive continuous process improvement and automation initiatives to simplify payroll workflows and enhance data integrity
Serve as the functional/business lead for enterprise payroll software and HRIS modules (e.g., SAP SuccessFactors / ECP / SAP Payroll)
Partner with IT, HR Operations, and Finance teams to test, configure, and implement payroll system upgrades, interfaces, and tools

Stakeholder Partnership & Advisory

Act as the primary technical resource and advisor on complex payroll matters for P & C Business Partners, Finance, Total Rewards, and Legal
Manage escalated payroll inquiries and complex compensation scenarios with high confidentiality, discretion, and customer focus
Oversee relationships with third-party payroll vendors, benefit carriers, and tax authorities

What you'll bring

Required Experience & Qualifications

Experience: 7–10+ years of progressive payroll management experience in large-scale, multi-province Canadian organizations supporting 20,000+ employees
System Expertise: Deep hands-on experience with enterprise HRIS/payroll systems (SAP Payroll / SAP SuccessFactors ECP highly preferred) and advanced MS Excel capabilities
Regulatory Knowledge: Thorough understanding of Canadian federal/provincial payroll legislation, CRA, Revenu Québec, statutory remittances, and audit frameworks
Labor Environment: Experience managing payroll within both unionized and non-unionized operating environments
Leadership: Proven track record of leading, coaching, and developing high-performing payroll operations teams

Required Education & Professional Designations

Payroll Certification: Certified Payroll Manager (CPM) designation from the National Payroll Institute (NPI) required; Payroll Compliance Professional (PCP) designation considered
Accounting / Finance Designation: CPA designation or post-secondary degree in Accounting, Finance, Human Resources, or Business Administration preferred

Core Competencies & Skills

High degree of analytical thinking, detail orientation, and quantitative problem-solving skills
Exceptional verbal and written communication skills with the ability to present complex financial data to non-finance stakeholders
Strong change management skills with comfort operating in fast-paced, evolving corporate environments
Bilingualism in English and French (oral and written) is considered a strong asset

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.) as part of this position's main responsibilities given its national scope.

Apply About employer

More about this job

Responsibilities

The Payroll Manager leads national payroll operations, strategy, and compliance for over 25,000 employees across Canada. This role oversees full-cycle payroll processing, system enhancements, and provides leadership to a dedicated team of payroll professionals.

Requirements

Candidates must have 7-10+ years of progressive payroll management experience in large-scale Canadian organizations and hold a Certified Payroll Manager (CPM) designation. Deep expertise in SAP Payroll/SuccessFactors and thorough knowledge of Canadian federal and provincial tax legislation are required.

Skills

Payroll Management
Canadian Payroll Legislation
SAP SuccessFactors
SAP Payroll
CRA Compliance
Revenu Québec Regulations
Financial Reporting
General Ledger
Team Leadership
Process Improvement
Audit Management
Analytical Thinking
Change Management
Stakeholder Management
Data Integrity
MS Excel

Visa sponsorship

Not detected in the job text

Keywords

Payroll Operations
Strategy
Compliance
Multi-province Payroll
SAP SuccessFactors
SAP Payroll
CRA
Revenu Québec
T4/T4A
RL-1
General Ledger
Internal Controls
Audit
HRIS
Process Automation
Certified Payroll Manager
Payroll Compliance Professional
CPA
Financial Reporting
Stakeholder Management
Change Management
Bilingualism
Team Leadership
Performance Management
Statutory Remittances
Payroll Accruals
Account Reconciliations
Enterprise Software
Data Integrity
Quantitative Problem-solving

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