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TELUS

Medical Office Assistant

Montreal, QC, H3A 3J2, Canada

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Job details

Working hours: 37.5 hours/week
Posting language: English
Posted: Oct 30, 2026

Original job description

Description

Location: 600 De Maisonneuve Boulevard West, Montreal H3A 3J2 (100% on-site)
Status: Permanent, full-time (37.5 hours/week)
Schedule: Monday to Friday, 7:30 AM to 5:00 PM (according to operational needs)

Be part of an innovative team using cutting-edge technology!

Join our team

The clinic team members are dynamic, passionate, and always ready to offer the best client experience. They truly enjoy interacting with patients.

Here’s the impact you’ll have and what we’ll achieve together : The Medical Office Assistant will be responsible for performing various administrative tasks, delivering exceptional customer service to high-profile executive patients, and working collaboratively with the team to meet department goals.

Your responsibilities will include:

Handling requests from assigned physicians
Answering patient phone calls
Sorting messages for doctors or nurses
Contacting external medical clinics to schedule follow-up appointments for patients
Occasionally following up on missing test results
Performing other related administrative tasks

Qualifications

You have:

High school diploma completed
Minimum one year of customer service experience required
Spoken and written bilingualism (English and French) is essential
Basic knowledge of MS Office (Outlook, Excel, Word)
Attention to detail and accuracy
Knowledge of medical terminology (an asset)

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope.

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More about this job

Responsibilities

The Medical Office Assistant will perform administrative tasks and provide exceptional customer service to high-profile executive patients. Responsibilities include handling physician requests, managing phone calls, and coordinating follow-up appointments with external clinics.

Requirements

Candidates must have a completed high school diploma and at least one year of customer service experience. Proficiency in English and French is essential, along with basic knowledge of MS Office tools.

Skills

Customer service
Administrative tasks
Medical terminology
Scheduling
Communication
Microsoft Outlook
Microsoft Excel
Microsoft Word
Attention to detail
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Medical Office Assistant
Administrative Support
Customer Service
Healthcare
Patient Interaction
Scheduling
Medical Terminology
Microsoft Office
Outlook
Excel
Word
Bilingual
Clinical Support
Data Entry

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