Staff Product Manager, Cloud Namespace & Capacity

Canada

Compensation Range: $160,000 - $262,500 · Full-time

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Job details

Pay: Compensation Range: $160,000 - $262,500
Job type: Full-time
Posting language: English
Posted: Oct 15, 2026

Original job description

Role Summary

Temporal Cloud is Temporal’s managed SaaS product, used by customers to run workloads with varying requirements for throughput, latency, resilience, isolation, data residency, and cost. Namespaces are the primary unit of isolation within Temporal Cloud.

In this role you’ll own the Cloud Namespace product surface end-to-end: ensuring customers can provision, configure, operate, and evolve Namespaces safely and effectively over time. You’ll partner with engineering teams to deliver customer-facing capabilities and shape internal operational systems for namespace placement, provisioning, capacity management, and more.

What You’ll Do

Own the full Cloud Namespace lifecycle for an operator using Temporal Cloud: understanding workload needs, provisioning and management flows, defining the right configuration defaults and policies, updates-in-place, and safe deletion.
Define and evolve differentiated Namespace offerings (e.g., higher/lower SLA, latency, durability, residency, and cost options) that are easy for customers to understand and trust.
Own throughput and capacity management for Namespaces (e.g., autoscaling, TRUs, reserved vs. elastic capacity, scheduling, visibility, limits, and quotas).
Drive operational policy and features (Namespace placement in deployment rings, replication, scaling) to deliver highly performant, reliable, and cost-effective service at massive multi-tenant scale.
Define and own Namespace SLOs and SLAs, including instrumentation and customer-facing communication of performance and reliability expectations.
Own the Namespace APIs & configuration used by customer automation, the Temporal Cloud UI, and other products and services.

What You’ll Bring

Product leadership experience shipping and operating platform/infrastructure products, especially where reliability, performance, and cost tradeoffs matter.
Strong systems thinking: ability to translate workload needs into tiering, pricing, policy, quotas/limits, and defaults that scale across many customers.
Comfort partnering closely with engineering on technical topics like autoscaling, capacity planning, rolling deployment and placement logic, and resilience patterns - even if you’re not writing production code.
Experience defining and managing SLOs/SLAs and using metrics to drive product decisions and prioritization.
Ability to build alignment across stakeholders (Engineering, Cloud Ops/SRE, Support, Sales, Solutions, Security) and make clear, durable decisions in ambiguous environments.
Clear written and verbal communication, including the ability to produce crisp PRDs, decision docs, and customer-facing explanations.

Nice to Have

Experience with multi-tenant systems, workload isolation, and “noisy neighbor” mitigation.
Familiarity with API product design for long-lived resource lifecycle operations and safe evolution over time.
Background working on placement, routing, data residency, or geo-distributed reliability problems.
Experience building pricing/packaging inputs for tiered services in partnership with Finance/GTM.

Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.

Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Compensation Range: $160,000 - $262,500

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More about this job

Responsibilities

Own the end-to-end Temporal Cloud Namespace lifecycle, including provisioning, configuration, capacity, APIs, and safe ongoing operations. Define differentiated Namespace offerings, operational policies, and SLOs/SLAs to deliver reliable, performant, and cost-effective service at multi-tenant scale.

Requirements

Requires product leadership experience delivering and operating platform or infrastructure products, strong systems thinking, and experience using metrics to define and manage SLOs/SLAs. Candidates should be comfortable partnering with engineering on capacity, autoscaling, deployment, and resilience topics, and aligning cross-functional stakeholders through clear decisions and communication.

Skills

Product Leadership
Platform Product Management
Infrastructure Products
Systems Thinking
Capacity Management
Autoscaling
Capacity Planning
SLO And SLA Management
API Product Design
Multi-Tenant Systems
Workload Isolation
Reliability Engineering
Pricing And Packaging
Stakeholder Alignment
Technical Communication

Visa sponsorship

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Keywords

Temporal Cloud
Namespaces
SaaS
Platform Products
Infrastructure Products
Multi-Tenant Systems
Workload Isolation
Noisy Neighbor Mitigation
Namespace Lifecycle
Provisioning
Capacity Management
Autoscaling
Throughput
Reserved And Elastic Capacity
Scheduling
Quotas And Limits
Namespace Placement
Deployment Rings
Replication
SLOs
SLAs
Instrumentation
API Product Design
Data Residency
Geo-Distributed Reliability
Pricing And Packaging
PRDs
Cloud Operations
Site Reliability Engineering
Resilience Patterns

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