Account Manager

Temu is seeking a highly motivated and experienced Business Development Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping us achieve our goals. In this role, you will have the opportunity to work with a team of driven individuals dedicated to making a difference in the industry.

Responsibilities

1. Serve as the main liaison for sellers, addressing issues related to registration, compliance, listing support, and account management promptly and professionally.

2. Guide sellers through platform policies, documentation requirements, and troubleshooting steps, including but not limited to product listing errors, payment delays, or compliance violations.

3. Collaborate with internal teams (Legal, Compliance, Product) to resolve seller escalations and improve processes.

4. Analyze seller pain points and feedback to propose platform or workflow optimizations.

5. Conduct training sessions to educate sellers on best practices for account health and growth.

6. Monitor seller performance metrics (e.g., onboarding completion rates, issue resolution time) and report trends to leadership.

Requirements

1. 3+ years of operational experience, including but not limited to experience in brand management or platform operations.

2. Strong data analysis skills, able to analyze industry trends and project management through data, and summarize conclusions.

3. Excellent problem-solving skills, self-motivation, ability to think strategically and adapt quickly to changes.

4. Ability to work under pressure and manage logistics during high-demand periods.

As part of the compensation package, you may receive other benefits depending on the position. Detailed information will be provided during the interview process.

At Temu, we are proud to be an employer that builds a diverse community. We encourage all qualified individuals to apply and join our team. We are dedicated to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Apply today to join Temu and be part of a dynamic and innovative company.