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Tender Retail

Vice-président(e) exécutif(ve) (VPE)

ON, Canada
Ontario, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English · French
Posted: Nov 9, 2026

Original job description

English section of this bilingual listing.

About the role

Tender Retail is looking for an Executive Vice President (EVP) to lead the business unit and own its results. Our business covers payment at the point of sale and electronic payment through transaction-processing infrastructure. Our team is the largest in Canada, with experts who understand every technical, operational and business facet of payment systems, backed by a solid mastery of international standards and best practices.

Reporting to a Group Leader within Harris, the EVP is accountable for the unit’s strategy, profitability and growth across all functional areas: sales, support, product development and professional services. This is a hands-on, full-P&L role for a seasoned business leader who is, above all, a leader of people and a trusted partner for our customers.

What will your impact be?

Own the P&L. Be accountable for net revenue, margin, EBITA and cash flow, with clear annual targets, sound financial controls and disciplined use of financial resources.
Set and execute strategy. Define the business unit’s vision, market positioning and multi-year roadmap in payments and point of sale, and, with the Group’s leadership, establish long-term technology strategies across all product lines.
Drive growth. Lead sales and account management to expand the customer base, grow recurring revenue and strengthen retention.
Guide product and technology. Partner with product and technical leaders to prioritize the roadmap, ensure quality and modernize our solutions, including cloud and e-commerce offerings.
Deliver an outstanding customer experience. Oversee professional services, customer support and implementation teams so clients are well served and successful.
Lead and develop people. Compassionately steer and inspire the executive team, develop new and existing leaders, and build a culture of accountability, collaboration and continuous improvement.
Drive operational excellence. Adapt and implement operational excellence practices to continuously improve the business.
Report with rigour. Provide monthly business updates to senior executives and detailed quarterly briefings on results and plans.
Collaborate across Harris. Share best practices with other business units, contribute to the Harris community and take part in portfolio and acquisition integration when relevant.

What we are looking for

10+ years in progressive senior leadership roles, including full P&L responsibility for a business unit or division in software, SaaS, payments or retail technology.
Strong knowledge of the payment industry, point-of-sale and related solutions.
Proven results in growing revenue and profitability, with a strong command of financial metrics and recurring-revenue models, and diligence in how financial resources are spent.
Experience managing a multi-functional organization with staff in multiple geographies.
Strong leadership: able to inspire, mentor and hold leaders accountable; passionate about success and committed to leading by example.
Excellent oral and written communication and decision-making skills.
Strategic and operational balance: comfortable setting direction and getting into the details when needed.
Bilingual in French and English.
Bachelor’s degree in business, engineering, computer science or a related field (MBA an asset).

What we offer

A competitive base salary and performance-based variable compensation, a key leadership role within the Harris family of software businesses, and the autonomy to run and grow a business unit. You will also benefit from:

Culture for growth
Top-notch employee health and well-being benefits
A workplace where every voice matters
Global reach
Careers with purpose
World-class career development programs
A focus on sustainability

Compensation details and benefits to be confirmed with the offer.

*Only selected candidates will be contacted.

Harris is committed to an Employment Equity Program and encourages applications from members of designated groups, including women, persons with disabilities, Indigenous peoples, and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available upon request.

Harris’ Talent Acquisition team does not use text messages to communicate with candidates or request confidential information. We encourage all candidates to apply directly to posted positions. Candidates who meet the required qualifications will be contacted for an interview by either a Harris hiring manager or a member of the Talent Acquisition team.

Read the full bilingual original

Vice-président(e) exécutif(ve) (VPE) – Tender Retail

Tender Retail est à la recherche d’un(e) vice-président(e) exécutif(ve) (VPE) pour diriger l’unité d’affaires et en assumer les résultats. Nos activités couvrent le paiement aux points de vente ainsi que le paiement électronique par l’entremise d’infrastructures de traitement des transactions. Notre équipe est la plus importante au Canada et regroupe des experts qui maîtrisent toutes les facettes techniques, opérationnelles et d’affaires des systèmes de paiement, appuyés par une solide connaissance des normes internationales et des meilleures pratiques.

Relevant du Chef de groupe au sein de Harris, le ou la VPE est responsable de la stratégie, de la rentabilité et de la croissance de l’unité dans l’ensemble de ses fonctions : ventes, soutien, développement de produits et services professionnels. Il s’agit d’un rôle concret, avec pleine responsabilité des résultats financiers (P&L), pour un(e) leader d’affaires chevronné(e) qui est, avant tout, un(e) leader humain(e) et un partenaire de confiance pour nos clients.

Quel sera votre impact?

Assumer la responsabilité du P&L. Répondre des revenus nets, de la marge, du BAIIA et des flux de trésorerie, avec des cibles annuelles claires, des contrôles financiers rigoureux et une utilisation judicieuse des ressources financières.
Définir et exécuter la stratégie. Établir la vision, le positionnement et la feuille de route pluriannuelle de l’unité dans le secteur du paiement et des points de vente et, avec la direction du Groupe, définir les stratégies technologiques à long terme pour l’ensemble des gammes de produits.
Stimuler la croissance. Diriger les efforts de vente et de gestion de comptes afin d’élargir la clientèle, d’accroître les revenus récurrents et de renforcer la fidélisation.
Orienter les produits et la technologie. Collaborer avec les leaders produits et techniques pour prioriser la feuille de route, assurer la qualité et moderniser nos solutions, y compris les offres infonuagiques et de commerce électronique.
Offrir une expérience client exceptionnelle. Superviser les équipes de services professionnels, de soutien à la clientèle et d’implantation afin que nos clients soient bien servis et connaissent du succès.
Diriger et développer les talents. Guider et inspirer l’équipe de direction, développer les leaders actuels et de la relève, et bâtir une culture de responsabilisation, de collaboration et d’amélioration continue.
Viser l’excellence opérationnelle. Adapter et mettre en œuvre des pratiques d’excellence opérationnelle afin d’améliorer continuellement l’entreprise.
Rendre compte avec rigueur. Présenter des mises à jour mensuelles à la haute direction ainsi que des bilans trimestriels détaillés sur les résultats et les plans.
Collaborer au sein de Harris. Partager les meilleures pratiques avec les autres unités d’affaires, contribuer à la communauté Harris et participer, au besoin, à la gestion du portefeuille et à l’intégration d’acquisitions.

Ce que nous recherchons

Plus de 10 ans d’expérience dans des postes de direction de niveau supérieur, incluant la pleine responsabilité du P&L d’une unité d’affaires ou d’une division dans le domaine du logiciel, du SaaS, du paiement ou des technologies de commerce de détail.
Une bonne connaissance de l’industrie du paiement, des points de vente et des solutions connexes.
Des résultats probants en croissance des revenus et de la rentabilité, une solide maîtrise des indicateurs financiers et des modèles de revenus récurrents, ainsi qu’une grande rigueur dans l’utilisation des ressources financières.
De l’expérience dans la gestion d’une organisation multifonctionnelle avec des équipes réparties dans plusieurs régions.
Un leadership affirmé : capacité à inspirer, à encadrer et à responsabiliser les leaders; passion pour la réussite et engagement à prêcher par l’exemple.
D’excellentes habiletés de communication orale et écrite et de prise de décision.
Un équilibre entre vision stratégique et sens opérationnel : à l’aise de donner la direction comme de plonger dans les détails au besoin.
Bilinguisme (français et anglais).
Baccalauréat en administration, en génie, en informatique ou dans un domaine connexe (MBA, un atout).

Ce que nous offrons

Un salaire de base concurrentiel et une rémunération variable liée au rendement, un rôle de leadership clé au sein de la famille d’entreprises logicielles de Harris, et l’autonomie nécessaire pour diriger et faire croître une unité d’affaires. Vous bénéficierez également de :

Une culture axée sur la croissance
Des avantages sociaux de premier ordre en santé et mieux-être
Un milieu où chaque voix compte
Une portée mondiale
Une carrière porteuse de sens
Des programmes de développement de carrière de calibre mondial
Un engagement envers le développement durable

Les détails de la rémunération et des avantages seront confirmés avec l’offre.

------------------------------------------------------------------------------------------------------

Executive Vice President (EVP) – Tender Retail

About the role

What will your impact be?

Own the P&L. Be accountable for net revenue, margin, EBITA and cash flow, with clear annual targets, sound financial controls and disciplined use of financial resources.
Set and execute strategy. Define the business unit’s vision, market positioning and multi-year roadmap in payments and point of sale, and, with the Group’s leadership, establish long-term technology strategies across all product lines.
Drive growth. Lead sales and account management to expand the customer base, grow recurring revenue and strengthen retention.
Guide product and technology. Partner with product and technical leaders to prioritize the roadmap, ensure quality and modernize our solutions, including cloud and e-commerce offerings.
Deliver an outstanding customer experience. Oversee professional services, customer support and implementation teams so clients are well served and successful.
Lead and develop people. Compassionately steer and inspire the executive team, develop new and existing leaders, and build a culture of accountability, collaboration and continuous improvement.
Drive operational excellence. Adapt and implement operational excellence practices to continuously improve the business.
Report with rigour. Provide monthly business updates to senior executives and detailed quarterly briefings on results and plans.
Collaborate across Harris. Share best practices with other business units, contribute to the Harris community and take part in portfolio and acquisition integration when relevant.

What we are looking for

10+ years in progressive senior leadership roles, including full P&L responsibility for a business unit or division in software, SaaS, payments or retail technology.
Strong knowledge of the payment industry, point-of-sale and related solutions.
Proven results in growing revenue and profitability, with a strong command of financial metrics and recurring-revenue models, and diligence in how financial resources are spent.
Experience managing a multi-functional organization with staff in multiple geographies.
Strong leadership: able to inspire, mentor and hold leaders accountable; passionate about success and committed to leading by example.
Excellent oral and written communication and decision-making skills.
Strategic and operational balance: comfortable setting direction and getting into the details when needed.
Bilingual in French and English.
Bachelor’s degree in business, engineering, computer science or a related field (MBA an asset).

What we offer

Culture for growth
Top-notch employee health and well-being benefits
A workplace where every voice matters
Global reach
Careers with purpose
World-class career development programs
A focus on sustainability

Compensation details and benefits to be confirmed with the offer.

*Only selected candidates will be contacted.

Apply About employer

More about this job

Responsibilities

Lead Tender Retail’s business unit and own its financial results, strategy, profitability, and growth across sales, support, product development, and professional services. Drive customer success, product modernization, operational improvement, leadership development, and reporting while collaborating with other Harris business units.

Requirements

Requires more than 10 years of senior leadership experience, including full P&L responsibility in software, SaaS, payments, or retail technology, along with strong payments and point-of-sale industry knowledge. Candidates should have a record of growing revenue and profitability, experience leading multi-functional teams across regions, strong communication and leadership skills, French-English bilingualism, and a bachelor’s degree in a relevant field; an MBA is an asset.

Skills

P&L Management
Business Strategy
Revenue Growth
Financial Management
Payments
Point-of-Sale Systems
Sales Leadership
Account Management
Product Roadmapping
Cloud Solutions
E-Commerce
Customer Experience
Professional Services
Operational Excellence
People Leadership
Bilingual Communication

Benefits

Health And Well-Being Benefits
Career Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Payments
Point Of Sale
Transaction Processing
Payment Systems
Software
SaaS
Retail Technology
P&L
Net Revenue
Margin
EBITDA
Cash Flow
Recurring Revenue
Sales
Account Management
Product Development
Product Roadmap
Cloud Solutions
E-Commerce
Customer Support
Professional Services
Implementation
Operational Excellence
Financial Controls
Acquisition Integration
International Standards

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