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Added 2 hours ago
Senior Program Manager, Vendor and Scaled Operations
Javelin Venture Partners
ON · Ontario, Canada
Full-time
As a Senior Program Manager, Vendor & Scaled Operations within Thumbtack's Service Operations PMO, you will own our outsourced and scaled delivery model - the strategy, the governance, and…
Added 6 hours ago
Regional Manager – Engineering Operations and Business Development
ART Engineering Inc.
Toronto, ON · North York, ON
Full-time
The Regional Manager will work closely with ART Engineering’s senior leadership, technical managers, and other regional offices to support company-wide growth and ensure the local office…
Added 6 hours ago
Project Manager, Transformation
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Toronto, ON · Waterloo, ON
Full-time
We're looking for a highly motivated Project Manager, Transformation to help drive strategic initiatives across Canada Operations. In this role, you will lead complex, cross-functional…
Added 7 hours ago
Senior Quality Assurance Engineer
e-STORAGE
Kitchener, ON
Full-time
Position Title: Senior Quality Assurance Engineer
Added 7 hours ago
Senior Program Manager, Salesforce Transformation
Apex Systems
Toronto, ON
$90 to $110 USD / hour
Contract
A large enterprise organization is seeking a Senior Program Manager to lead the reset and delivery of a complex Salesforce transformation. This individual will oversee multiple technology…
Added 7 hours ago
Senior Data Analyst
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Added 8 hours ago
Procurement Co-op
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Internship
Collaborate with project execution teams to track delivery timelines and flag potential schedule conflicts early.
Added 10 hours ago
Senior Financial Analyst
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Added 10 hours ago
Senior Regional Manager, Financial Planning
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Full-time
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Added 10 hours ago
Director & Assistant Market Leader, Private Wealth
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…Private Wealth branch / market with a focus on recruitment, operational and sales compliance, and professional development of branch staff. Works collaboratively within the branch, BMO…
Added 12 hours ago
Senior Manager, Technology Risk & Controls
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Toronto, ON · Head Office Toronto
Full-time
The role reports to the Director, Operational Technology and Cybersecurity, with a direct escalation route to Operational Risk and, if necessary to the relevant risk or audit committee.…
Added 12 hours ago
Associate Director, Innovation Solutions
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…Agentic AI solutions, intake and demand management, governance, delivery coordination, and operational support. The role will ensure solutions are aligned with business objectives,…
Added 12 hours ago
Strategic Sourcing Manager
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Identify, quantify, and prioritize supplier-related risks, including operational risk, concentration risk, regulatory risk, contractual risk, performance risk, and delivery model risk.
Added 13 hours ago
HR Business Execution Lead, Senior Manager
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Mississauga, ON
Full-time
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Senior Trust Officer, BMO Trust Company
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Added 16 hours ago
Senior Manager, Assurance and Accounting
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Added 17 hours ago
Senior Infrastructure Engineer (Linux & Cloud Automation)
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Added 18 hours ago
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Identify technical debt, interdependencies, assumptions and decision points that affect delivery sequencing and risk reduction.
Added 18 hours ago
Project Delivery Manager
Tenom Technologies Inc
Toronto, ON · Winnipeg, MB
Full-time
The Project Delivery Manager is a leadership role that blends people management, client advisory, and hands-on technical expertise, based out of Winnipeg, Manitoba. You'll lead a…
Added 19 hours ago
Procurement Co-op
Veolia Environnement SA
Oakville, ON
Internship
Collaborate with project execution teams to track delivery timelines and flag potential schedule conflicts early.
Added 19 hours ago
Assistant Vice President, Client Integration
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Full-time
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Added 19 hours ago
Manager, Application Services | Gestionnaire, applications en ligne (2026-832)
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Full-time
Manages a blended delivery model that may include agile, waterfall, iterative enhancement, production support, proof of concepts, and vendor-led work. The Manager coordinates intake, and…
Added 19 hours ago
Logistics Coordinator/Coordonnateur ou coordonnatrice de la logistique (Calgary)
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Full-time
Coordinate with Service, Admin, and third-party logistics service providers regarding on-time delivery to the client.
Added 19 hours ago
Dual Rate Slot Supervisor
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Identify and report to the Slot manager on service delivery opportunities and shortfalls

Tenom Technologies Inc

Project Delivery Manager

Toronto, ON, Canada
Winnipeg, MB, Canada

Job type: Full-time
Experience: 5+ years of experience in IT consulting or technical leadership within a Managed Services or Cloud Advisory environment.
Posting language: English
Posted: Sep 25, 2026

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Original job description

About the Organization

Tenom Technologies (www.tenom.ca) is a national IT managed services provider delivering cost-efficient, high-quality technology solutions to clients across Canada. We're in an exciting growth phase - scaling our operations, maturing our processes, and expanding our reach, all while staying focused on the long-term value we bring to our clients.

Our success is built on strong, trusted client relationships, deep technical expertise, and a genuine commitment to first-class client care. As we grow, we're looking for people who share that same commitment and want to help shape what comes next.

Why This Role Exists

The Project Delivery Manager is a leadership role that blends people management, client advisory, and hands-on technical expertise, based out of Winnipeg, Manitoba. You'll lead a multidisciplinary team of senior consultants, acting as both their operational leader and a senior technical escalation point. Reporting to the Head of Internal Operations, you'll shape how Tenom delivers projects and advisory services by mentoring the team, standardizing delivery practices, and continuously improving our processes and service methodologies. This role drives value by making sure every client gets consistent, high-quality delivery, on time and within budget.

Who We Need - Key Responsibilities

Project Oversight and Delivery Management

Oversee the planning, execution, and delivery of client projects led by the Project Delivery team, reviewing scopes, schedules, and deliverables against Tenom standards.
Monitor project performance, risk, and client satisfaction, and step in when needed to resolve issues.
Lead key client engagements, discovery sessions, and project reviews. Facilitate pre-mortems to get ahead of risks and post-mortems to capture lessons learned.
Drive consistent use of project management tools, templates, and reporting.

Technical Leadership and Escalation

Serve as a senior technical escalation point for complex or high-visibility issues.
Provide guidance across Microsoft 365, Azure, identity, security, and modern workplace infrastructure.
Contribute to solution architecture, troubleshooting, and client communication during escalated incidents.
Stay current on evolving technologies and best practices relevant to our service portfolio.

Client Relationship and Communication

Represent the Project Delivery team in client meetings and support ongoing relationship management.
Communicate clearly with technical and business stakeholders so expectations are understood and met.
Contribute to proposals, statements of work, and client presentations.

Team and Performance Leadership

Manage, coach, and mentor a multidisciplinary team of senior consultants, with regular feedback tied to their development and performance goals.
Set and track KPIs for project success, team performance, and client satisfaction, and report on them regularly to the team and management.
Keep staffing, workload, and resource allocation balanced across the team.
Build a team culture of collaboration, accountability, and continuous learning.

What You Need

5+ years of experience in IT consulting or technical leadership within a Managed Services or Cloud Advisory environment.
Bachelor's degree in a relevant field (Information Technology, Computer Science, etc.).
Solid technical expertise in Microsoft 365, Azure, and related modern workplace technologies.
Excellent project management skills, with the ability to juggle multiple projects at once.
A track record of leading, motivating, and developing high-performing teams.
Exceptional communication skills, with the ability to explain complex technical concepts to technical and non-technical audiences alike.
A results-oriented mindset focused on delivering on time, within budget, and beyond client expectations.
Proven ability to build strong relationships with clients, vendors, and internal teams.
A valid driver's license and the ability to travel to client sites across the territory.
Certifications such as Microsoft, PMP, or ITIL are considered assets.

Core Values Alignment

You embody:

We Do What We Say – Follow through and close loops
We Own the Outcome – No excuses; solve root problems
We Stay Curious – Continuously improve and learn

What We Offer

Competitive Base Salary
Comprehensive health and benefits
Hybrid work environment (3 days per week in office)

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More about this job

Responsibilities

The Project Delivery Manager leads a multidisciplinary team of consultants to ensure high-quality project delivery, client satisfaction, and operational excellence. They act as a senior technical escalation point while driving process improvements and managing resource allocation across client engagements.

Requirements

Candidates must have at least 5 years of experience in IT consulting or technical leadership within a managed services environment. A bachelor's degree in a relevant field and strong technical expertise in Microsoft 365 and Azure are required.

Skills

Project management
Team leadership
Microsoft 365
Azure
Identity management
Security
Modern workplace infrastructure
Solution architecture
Troubleshooting
Strategic planning
Mentoring
KPI tracking
Risk management
Technical escalation

Benefits

Competitive base salary
Comprehensive health and benefits

Visa sponsorship

Not detected in the job text

Keywords

IT Managed Services
Project Delivery
Microsoft 365
Azure
Identity
Security
Modern Workplace
Solution Architecture
Troubleshooting
PMP
ITIL
Consulting
Cloud Advisory
KPI
Resource Allocation
Risk Management
Technical Escalation
Client Engagement
Mentorship
Process Improvement

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