Program Implementation Manager

Role Overview:

Manage the execution, implementation, transition and early stabilization of programs and operational initiatives. Coordinate cross-functional stakeholders to move solutions from delivery into sustainable business-as-usual operations.

About Teqfocus:

Teqfocus is a Data and AI company that helps enterprises build and scale the Agentic Enterprise - connecting the data foundation, the intelligence layer, and the applications teams run their businesses on into a single, coherent architecture.

As a Salesforce Summit Partner, we work in Healthcare, Life Sciences, Financial Services, Insurance, and Hi-Tech - industries where getting AI right matters and the tolerance for failure is low. Our delivery model is senior-heavy by design. The same team that scopes an engagement ships it to production. There are no junior shadow teams, no sub-contractors brought in when the problem gets hard, and no hand-off to a separate managed services vendor when the project closes.

We run an internal innovation practice that builds the reusable patterns, pre-tested architectures, and industry-specific frameworks that give every Teqfocus client a head start - and give every Teqfocus practitioner work that compounds over time.

We are a diverse, immigrant-entrepreneurial company. We were built on the conviction that the best outcomes come from people who take genuine ownership of what they build - and are trusted to do so.

www.teqfocus.com

Key Responsibilities:

Implementation Planning & Delivery

• Develop integrated execution plans, implementation milestones, dependencies, ownership and readiness criteria.
• Coordinate project teams, functional leaders, vendors and operational stakeholders in a matrix environment.
• Track issues, risks, changes, decisions and delivery progress; take corrective action and communicate status.

Transition & Readiness

• Lead operational readiness, change-impact assessments, handover planning and deployment coordination.
• Prepare transition documentation, ownership matrices, training or communications requirements and BAU support arrangements.
• Coordinate go-live, hypercare and stabilization activities and confirm adoption and operational acceptance.

Governance & Collaboration

• Facilitate working sessions and leadership updates with clear milestones and escalation routes.
• Maintain implementation artifacts, action logs, reporting and decision records.
• Build alignment across business and technical teams and resolve execution blockers.

Required Qualifications & Skills:

• Bachelor’s degree in Business, Management, Engineering, Information Systems or equivalent experience.
• 4–7 years in program, project or implementation management.
• Proven involvement in implementing or transitioning programs, services or operational initiatives into BAU.
• Experience coordinating cross-functional delivery teams and stakeholders in a matrix environment.
• Strong execution planning, risk/issue management, stakeholder communication and problem-solving.
• Hands-on experience with readiness, transition, go-live and early stabilization.

Preferred Qualifications:

• PMP or equivalent project-management certification.
• Agile or Scrum certification and experience with digital or enterprise transformation programs.