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Added 1 min ago
Account Director, Clinical Studies
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AXON is looking for an Account Director to join our Clinical Studies team. In this role, you’ll lead client accounts and communications programs that help patients, caregivers,…
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- $80,000 to $95,000 CAD / year
- Full-time
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Teqfocus

Program Implementation Manager

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Role Overview:

Manage the execution, implementation, transition and early stabilization of programs and operational initiatives. Coordinate cross-functional stakeholders to move solutions from delivery into sustainable business-as-usual operations.

About Teqfocus:

Teqfocus is a Data and AI company that helps enterprises build and scale the Agentic Enterprise - connecting the data foundation, the intelligence layer, and the applications teams run their businesses on into a single, coherent architecture.

As a Salesforce Summit Partner, we work in Healthcare, Life Sciences, Financial Services, Insurance, and Hi-Tech - industries where getting AI right matters and the tolerance for failure is low. Our delivery model is senior-heavy by design. The same team that scopes an engagement ships it to production. There are no junior shadow teams, no sub-contractors brought in when the problem gets hard, and no hand-off to a separate managed services vendor when the project closes.

We run an internal innovation practice that builds the reusable patterns, pre-tested architectures, and industry-specific frameworks that give every Teqfocus client a head start - and give every Teqfocus practitioner work that compounds over time.

We are a diverse, immigrant-entrepreneurial company. We were built on the conviction that the best outcomes come from people who take genuine ownership of what they build - and are trusted to do so.

www.teqfocus.com

Key Responsibilities:

Implementation Planning & Delivery

Develop integrated execution plans, implementation milestones, dependencies, ownership and readiness criteria.
Coordinate project teams, functional leaders, vendors and operational stakeholders in a matrix environment.
Track issues, risks, changes, decisions and delivery progress; take corrective action and communicate status.

Transition & Readiness

Lead operational readiness, change-impact assessments, handover planning and deployment coordination.
Prepare transition documentation, ownership matrices, training or communications requirements and BAU support arrangements.
Coordinate go-live, hypercare and stabilization activities and confirm adoption and operational acceptance.

Governance & Collaboration

Facilitate working sessions and leadership updates with clear milestones and escalation routes.
Maintain implementation artifacts, action logs, reporting and decision records.
Build alignment across business and technical teams and resolve execution blockers.

Required Qualifications & Skills:

Bachelor’s degree in Business, Management, Engineering, Information Systems or equivalent experience.
4–7 years in program, project or implementation management.
Proven involvement in implementing or transitioning programs, services or operational initiatives into BAU.
Experience coordinating cross-functional delivery teams and stakeholders in a matrix environment.
Strong execution planning, risk/issue management, stakeholder communication and problem-solving.
Hands-on experience with readiness, transition, go-live and early stabilization.

Preferred Qualifications:

PMP or equivalent project-management certification.
Agile or Scrum certification and experience with digital or enterprise transformation programs.

Apply About employer

More about this job

Responsibilities

Plan and coordinate program implementation, including milestones, dependencies, risks, stakeholders, and delivery progress. Lead operational readiness and transition into business-as-usual operations, coordinating handover, go-live, hypercare, and stabilization.

Requirements

Requires a bachelor’s degree in a relevant field or equivalent experience, 4–7 years of program, project, or implementation management experience, and experience transitioning initiatives into business-as-usual operations. Candidates should have strong planning, risk and issue management, stakeholder communication, and readiness and stabilization experience; PMP or equivalent and Agile or Scrum credentials are preferred.

Skills

Implementation Planning
Program Management
Project Management
Cross-Functional Coordination
Stakeholder Management
Risk Management
Issue Management
Operational Readiness
Change Impact Assessment
Transition Planning
Go-Live Coordination
Hypercare
Stabilization
Governance
Status Reporting
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Program Implementation
Program Management
Project Management
Implementation Planning
Execution Plans
Milestones
Dependencies
Readiness Criteria
Cross-Functional Teams
Matrix Environment
Risk Management
Issue Management
Change Management
Operational Readiness
Change Impact Assessment
Transition Planning
Business-As-Usual Operations
Go-Live
Hypercare
Stabilization
Governance
Stakeholder Communication
PMP
Agile
Scrum
Digital Transformation
Enterprise Transformation

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