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Senior Business Analyst

  • Markham, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
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Original job description

Role Overview:

Lead business analysis activities for enterprise-priority initiatives, connecting business objectives to well-defined requirements, process improvements, solution validation, implementation readiness and sustainable operational handover.

About Teqfocus:

Teqfocus is a Data and AI company that helps enterprises build and scale the Agentic Enterprise - connecting the data foundation, the intelligence layer, and the applications teams run their businesses on into a single, coherent architecture.

As a Salesforce Summit Partner, we work in Healthcare, Life Sciences, Financial Services, Insurance, and Hi-Tech - industries where getting AI right matters and the tolerance for failure is low. Our delivery model is senior-heavy by design. The same team that scopes an engagement ships it to production. There are no junior shadow teams, no sub-contractors brought in when the problem gets hard, and no hand-off to a separate managed services vendor when the project closes.

We run an internal innovation practice that builds the reusable patterns, pre-tested architectures, and industry-specific frameworks that give every Teqfocus client a head start - and give every Teqfocus practitioner work that compounds over time.

We are a diverse, immigrant-entrepreneurial company. We were built on the conviction that the best outcomes come from people who take genuine ownership of what they build - and are trusted to do so.

www.teqfocus.com

Key Responsibilities:

Requirements Management

  • Lead interviews, workshops and stakeholder sessions to elicit and manage functional and nonfunctional requirements.
  • Translate complex business needs into prioritized requirements, user stories, acceptance criteria and traceability artifacts.
  • Clarify scope, dependencies and changes and serve as the key contact for requirements-related decisions.

Process Analysis & Solution Design

  • Map and assess current-state and future-state processes, identifying gaps, improvement opportunities and operational impacts.
  • Facilitate future-state design and align solution options to business goals, constraints and execution needs.
  • Create process maps, requirements documents and decision records to support delivery teams.

Validation, Readiness & Transition

  • Work with SMEs to validate workflows, proposed solutions and implementation feasibility.
  • Coordinate or support testing and user acceptance testing, track issues and confirm business readiness.
  • Identify and escalate risks, dependencies and change impacts; support planning, stand-ups and implementation handover to BAU.

Required Qualifications & Skills

  • Bachelor’s degree in Business, IT, Health Administration, Management or a related discipline, or equivalent experience.
  • 4–6 years as a Business Analyst supporting projects or programs through the delivery lifecycle.
  • Experience leading end-to-end requirements elicitation, analysis, prioritization and traceability.
  • Strong process mapping, current/future-state analysis, user stories and acceptance criteria skills.
  • Experience in solution reviews, UAT, change readiness and transition into operations.
  • Strong stakeholder facilitation, communication, documentation quality and ability to handle ambiguity.

Preferred Qualifications

  • Enterprise transformation or healthcare operations exposure.
  • Business analysis certification such as CBAP or PMI-PBA.
More about this job

Responsibilities

Lead requirements elicitation and management, stakeholder engagement, and current- and future-state process analysis for enterprise-priority initiatives. Validate solutions and workflows, support testing and implementation readiness, and coordinate risk management and transition to business-as-usual operations.

Requirements

Requires a bachelor’s degree in a related discipline or equivalent experience, plus 4–6 years of business analysis experience supporting projects or programs through delivery. Candidates should have end-to-end requirements, process analysis, solution review, UAT, change readiness, and stakeholder facilitation experience; enterprise transformation or healthcare operations exposure and CBAP or PMI-PBA certification are preferred.

Skills

  • Requirements Elicitation
  • Requirements Management
  • Requirements Traceability
  • Stakeholder Facilitation
  • Process Mapping
  • Current-State and Future-State Analysis
  • User Stories
  • Acceptance Criteria
  • Solution Design
  • Solution Validation
  • User Acceptance Testing
  • Change Readiness
  • Risk and Dependency Management
  • Implementation Handover
  • Business Process Improvement

Visa sponsorship

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Categories

  • Management & Leadership
  • Data & Analytics
  • Technology
  • Consulting
  • Healthcare

Keywords

  • Business Analysis
  • Enterprise Transformation
  • Requirements Elicitation
  • Functional Requirements
  • Nonfunctional Requirements
  • Requirements Prioritization
  • Requirements Traceability
  • User Stories
  • Acceptance Criteria
  • Process Mapping
  • Current-State Analysis
  • Future-State Analysis
  • Solution Design
  • Solution Validation
  • User Acceptance Testing
  • Change Readiness
  • Implementation Readiness
  • Operational Handover
  • Stakeholder Facilitation
  • Risk Management
  • Dependency Management
  • Healthcare Operations
  • CBAP
  • PMI-PBA
  • Salesforce

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