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Service advisor

  • Hamilton, ON, Canada

$26 to $34 CAD / hour · Full-time

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Job details

Pay
$26 to $34 CAD / hour
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Employment opportunities in the Toronto area and surrounding regions

Terapro Construction, dealer for the renowned Case brand, distinguishes itself in the sale and maintenance of new and used construction equipment. A full range of state-of-the-art machinery is offered, including excavators, loaders, tracked dozers, graders and much more, to suit all construction project management needs.

Opportunity: Service advisor

Salary: 26$ à 34$/hour

Terapro benefits
  • Defined contribution pension plan;
  • Advantageous group insurance (life, short and long term disability, medication);
  • 2 days of sick leave and 3 days for personal reasons;
  • Work clothing allowance available;
  • Learning and development opportunities.
Responsibilities
  • Respond to service calls and parts requests;
  • Perform purchase orders and billing;
  • Manage claims for guarantees;
  • Ensure service follow-up with customers.
Profile
  • Experience in a similar position (automobile, truck, equipment, machinery);
  • Knowledge of mechanics;
  • Skill with computer tools;
  • Customer service oriented.

Terapro is committed to the principles of equity and equal employment opportunity.

We thank all those who express their interest. However, only selected candidates will be called for an interview.

More about this job

Responsibilities

The service advisor at Terapro Construction will answer service calls and parts requests, process purchase orders and billing, and manage warranty claims. They will also follow up with customers after service.

Requirements

Candidates need experience in a similar position with automobiles, trucks, equipment or machinery, knowledge of mechanics, computer skills and a customer-service orientation.

Skills

  • Customer service
  • Warranty claims processing
  • Purchase order processing
  • Billing
  • Parts sales
  • Mechanical knowledge
  • Computer skills
  • Service scheduling
  • Customer follow-up
  • Construction equipment knowledge

Benefits

  • Group insurance (life, short and long term disability, medication)
  • Sick leave
  • Work clothing allowance
  • Learning and development opportunities

Categories

  • Customer Service & Support
  • Retail
  • Sales
  • Manufacturing

Keywords

  • service advisor
  • construction equipment
  • Case dealer
  • heavy equipment service
  • parts counter
  • warranty claims
  • purchase orders
  • billing
  • customer service
  • equipment mechanics
  • service coordinator
  • Toronto

Perks

  • Retirement plan
  • Remote work allowance

Tools

  • computer tools

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