Find work in Canada.

487,793 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 2 months ago
NI
Quality Engineer
NORSAT INTERNATIONAL INC
Richmond, BC
- $40,000 to $50,000 CAD / year
- Full-time
As a Quality Engineer, you are responsible for coordinating the investigation, troubleshooting, tracking, and execution of corrective actions for customer complaints, internal issues, and…
Added 1 month ago
A
IT Project Manager
AtkinsRéalis
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
…integrations between, systems and applications, Reporting and analytics tools, procurement applications implementation , other corporate…
Added 2 months ago
C
Senior Product Manager
Checkfront
Remote, Canada
- Full-time
- Remote
…lightweight prototypes, and make product ideas concrete before implementation begins. On some of our teams, AI-native workflows are not just a way of working faster; they're central to the…
Added 2 months ago
EA
Senior Software Engineer (.Net)
Electronic Arts (EA)
Vancouver, BC
- Full-time
Participate in all aspects of the proposed service end-to-end, including design, implementation, support, vendor relations and customer interaction
Added 4 months ago
D
Jr. Algorithm Engineer
Dynamsoft
Vancouver, BC
- $50,000 to $70,000 CAD / year
- Full-time
We are looking for a motivated and intellectually curious Jr. Algorithm Engineer to join our Vancouver-based Algorithm Team. This is an excellent opportunity for a recent graduate or…
Added 2 months ago
B&
Project Manager - Water/Wastewater
Black & Veatch
Markham, ON
- Full-time
This team partners with our customers to align their people, processes, technologies, and data analytics in the face of industry transformation. We help our customers leverage our…
Added 2 months ago
G
Analyste de données / Data Scientist
Genetec
Montreal, QC
- Full-time
Expérience avec les services Azure tels que : Azure Synapse Analytics, Azure Data Factory, Azure Machine Learning, Azure Data Lake Storage
Added 2 months ago
W
Senior AI Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
7+ years experience as a member of an AI engineer, data science, machine learning engineering, or other relevant software development team building applied machine learning products at…
Added 2 months ago
VD
Senior Software Engineer - Database
VAST Data
Vancouver, BC
- Full-time
VAST Data is looking for a Senior Software Engineer to join our growing team!
Added 2 months ago
S
Full Stack Engineer
Structurely
Canada
- Full-time
We need a senior backend engineer with high agency to own and evolve our backend services. You’ll build reliable, scalable systems that support real-time, high-throughput workloads…
Added 2 months ago
PI
Data Platform Engineer
Princeton IT Services, Inc
Toronto, ON
- Full-time
The primary focus of this role will be to design, build, and maintain the EMFI Data Application Platform, a financial analytics application. The incumbent will work across the full stack to…
Added 2 months ago
T
Founding Customer Success Manager
Terminal
Toronto, ON
- $135,000 to $165,000 USD / year
- Full-time
You do not own commercial negotiation, pricing, or technical implementation. Those belong to the Strategic Account Manager and the Customer Engineer. The pod model exists so each role can…
Added 2 months ago
BC
Subcontractor Quality Assurance Manager (Permanent)
Babcock Canada Inc.
Victoria, BC
- Contract
Manage Subcontractor Non-Conformance Reports (NCRs), ensuring timely investigation, disposition, corrective action implementation, and closure.
Added 2 months ago
P
Director of GTM Operations
Petal
Remote, Canada
- Full-time
- Remote
…the company's go-to-market strategy; with the Go-To-Market Engineer, who reports to you and owns the technical design and build of our GTM systems; and with the VP Sales on running the…
Added 1 month ago
FI
Staff Supply Chain Simulation Engineer
Fulfillment IQ
Remote, Canada
- Full-time
- Remote
Job Title: Staff Supply Chain Simulation Engineer
Added 2 months ago
TC
QA Engineer - Partnership Intelligence
Two Circles
Remote, Canada
- Full-time
- Remote
Two Circles is looking for a creative, modern QA Engineer to join our dynamic KORE Intelligence Platform team. In this role, you'll be part of the Partnership Intelligence team, building…
Added 2 months ago
PI
Senior Snowflake Engineer
Princeton IT Services, Inc
Toronto, ON
- Full-time
…products, developer utilities and Snowflake-based apps that enable analytics and data products across the…
Added 2 months ago
T
Founding Customer Engineer
Terminal
Toronto, ON
- $200,000 to $235,000 USD / year
- Full-time
We’re hiring our first Customer Engineer to own the post-sign technical lifecycle inside Terminal’s enterprise accounts, end-to-end. You won’t inherit a production-readiness standard or an…
Added 2 months ago
A
Senior Site Reliability Developer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Independently manage requirement analysis, solution design, implementation, and release planning
Added 1 month ago
GS
Senior Software Engineer
Guidewire Software
Mississauga, ON · Toronto, ON
- Full-time
As a Senior Full‑Stack Software Engineer, you will design and build elegant, high‑impact capabilities for insurance content transformation and modeling, advancing Guidewire’s shift toward…
Added 2 months ago
J
Forward Deployed Engineer, Supply Chain
Jetson
North Vancouver, BC
- Full-time
We're building a new kind of role to help us scale: the Forward Deployed Engineer (FDE). The title was originally coined for engineers embedded with external customers, and we've pointed…
Added 3 months ago
T(
Principal Data Engineer
Tilt (f.k.a. Delphia)
Remote, Canada
- $210,000 to $270,000 USD / year
- Full-time
- Remote
…methodology into its own AI experience; and Tilt, the reference implementation of InvestOS. Tilt is an agentic harness where investors, portfolio managers, and creators can author, remix,…
Added 1 month ago
IE
Senior Manufacturing Engineer
Industrial Electric Manufacturing
Surrey, BC
- $45.67 to $56.25 CAD / hour
IEM is currently seeking a Senior Manufacturing Engineer (Manufacturing Engineer, E3) for our Surrey, B.C. locations and will report into the Senior Manager of Manufacturing Engineering.…
Added 2 months ago
D
Senior Software Engineer (Infrastructure)
d1g1t
Toronto, ON
- Full-time
fragmented legacy systems with a unified platform that delivers advanced analytics and risk
Added 3 months ago
T(
Principal AI/ML Engineer
Tilt (f.k.a. Delphia)
Remote, Canada
- $240,000 to $320,000 USD / year
- Full-time
- Remote
…methodology into its own AI experience; and Tilt, the reference implementation of InvestOS. Tilt is an agentic harness where investors, portfolio managers, and creators can author, remix,…

Terminal

Founding Customer Engineer

Toronto, ON, Canada

$200,000 to $235,000 USD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $200,000 to $235,000 USD / year
Job type: Full-time
Posting language: English
Posted: Jul 28, 2026

Original job description

About Terminal

Terminal builds telematics data infrastructure for the commercial fleet industry. Commercial auto insurers and fleet software companies, including industry leaders like Intact Insurance, depend on our platform to access GPS, speeding, and vehicle data from 330+ telematics providers. We recently raised our Series A led by Battery Ventures and are backed by Y Combinator, Golden Ventures, Penske Transportation Solutions, and Intact Private Capital. Our team works together in person in Toronto, combining early-stage speed with late-stage maturity while processing many terabytes of vehicle data every day.

For more on working at Terminal, see our careers page at withterminal.com/careers.

Note that this role is only open to Toronto/GTA-based candidates.

About the role

Post-sales at Terminal is NOT a support function - it is our primary growth engine. Our model compounds through the scaling, expansion, and retention of existing customers, not only through new logos, making this role the operational core of the company’s growth.

We’re hiring our first Customer Engineer to own the post-sign technical lifecycle inside Terminal’s enterprise accounts, end-to-end. You won’t inherit a production-readiness standard or an implementation playbook; rather, you’ll have the opportunity to write them. Working in a dedicated pod with a Strategic Account Manager and a Customer Success Manager, you take each customer from signed contract to production readiness and then to technical scaling across the fleets, and you build the system that every Customer Engineer after you will inherit.

You own the technical truth of the account: what is integrated, what is certified, and what it will take to scale. You turn integration ambiguity into a dated, defensible path to go-live, and you own every technical escalation until it is closed. You take account-level direction from the SAM and report to the COO. This is a senior, high-accountability role: we’re hiring someone who has delivered enterprise implementations in a post-sales context, specifically, not something adjacent.

What you own, and what you don’t

You own three things:

The technical path to: technical solutioning, integration design, and the Definition of Done for every go-live, the milestone that the whole pod’s time-to-value depends on.
Enablement and technical scaling: getting each customer’s technical team self-sufficient on the platform, then scaling from the first production fleet to full fleet syncing at contracted quality.
Technical escalation ownership: you own incidents and integration escalations end to end, and you pull in a Sales Engineer when load crosses the threshold.

You do not own commercial negotiation or pricing (the Strategic Account Manager), or adoption mechanics and the success plan (the Customer Success Manager). You also do not own bespoke professional services, pure support work, or roadmap commitments made without product-team alignment. The pod model exists so each role can go deep rather than broad. Role clarity is a feature, not a limitation: if you find yourself doing someone else’s job, your job is to name it, not absorb it.

What you'll do

1) Own the technical path to production readiness

Own technical solutioning and integration design for each enterprise account: delivery mode (Streaming / Warehouse Replication / API pull), data environment, and known dependencies, confirmed and documented at kickoff.
Own the Definition of Done for go-live across all four domains: technical readiness criteria, data-quality validation gates, security and compliance sign-off, and customer-side readiness.
Publish the readiness checklist to the customer at kickoff, not at go-live: they know the criteria from day one.

Proposed ways to measure success and progress

Time-to-readiness: production readiness milestones met on the milestone calendar set at kickoff.
Data quality: vehicle count matched to source, backfill verified, latency within SLA at readiness.

2) Enablement and technical scaling

Enable the customer’s technical team: dashboard training, a runbook for common issues, and a confirmed escalation path with their technical contact.
Scale from first-production fleet to full fleet syncing; monitor sync health, latency, and API error rates in PostHog, and act on threshold alerts before the customer does.
Own technical escalations end-to-end. Pull in a Sales Engineer when three or more concurrent workstreams are open, or when an incident and an active milestone run at once.

Proposed ways to measure success and progress

Coverage: monthly active vehicles scaling toward and past the contract floor.
Reliability: P0/P1 incidents resolved within SLA; recurring issues eliminated, not just closed.

3) Build the founding Customer Engineer playbook

As the first CE, co-author the production-readiness Definition of Done, the kickoff technical playbook, and the common-issues repository alongside the founding technical account manager and COO in your first 90 days.
Add every issue pattern that recurs twice to the repository within two weeks of the second occurrence; feed structural fixes back to engineering.
Build the system that every Customer Engineer hired after you inherits.

Proposed ways to measure success and progress

Playbook: v1 production-readiness checklist and kickoff technical playbook shipped within 90 days.
Repeatability: time-to-readiness trends down as the playbook matures.

What we’re looking for

This is a senior, high-accountability engineering role at a company that has reached product/market fit and is scaling. We’re not looking for someone who has done something adjacent; we need someone who has done this specifically:

You’ve delivered technical implementations for Fortune 500 customers in a post-sales context, not pre-sales SE work, not support-engineer work. You can point to enterprise go-lives you owned end-to-end.
You understand data engineering fundamentals: APIs, data pipelines, warehouse replication, and what data completeness and latency mean to a customer’s data science team.
You know what it costs when a security or data-governance review blocks a go-live at week four, and you know how to drive it to resolution rather than wait on it.
You communicate technical reality to executives without creating panic, and you translate customer requirements into a scope that engineering can act on.
A high-urgency operator: you own escalations, set the technical drumbeat, and drive to readiness on a dated plan.

Nice to have

Domain exposure to telematics, fleet, insurance, or logistics. A strong data-engineering background is a substitute, not a requirement.
You’ve built or operated a production-readiness or go-live standard and have opinions about what makes one hold up under a Fortune 500 security review.
Experience at companies like Snowflake, Databricks, Twilio, or Stripe - the right peer group.

Tech stack

Our tech stack includes the following tools and platforms. We do not expect experience with every tool, but you should be comfortable learning and working in a modern, integrated environment like this. Many of our customers run similar (often nuanced) versions of these same technologies, so adapting and leading highly technical discussions with customers is required. Day to day, that means reading and writing TypeScript against real APIs and data pipelines, designing integrations that stay correct as schemas and volumes grow, and guiding customer engineers toward durable patterns for ingestion, sync, webhooks, and queryable vehicle data. Frontend work exists in our stack, but the core of this role is the data and API layer: contracts, reliability, and long-term maintainable solutions.

Backend
Frontend

What success looks like

In the first 90 days

Complete a full technical audit of your pod’s accounts and fully understand all open implementation items.
Partner with the CTO and COO to ship v1 of the production-readiness Definition of Done and the technical kickoff playbook.
Drive at least one key account to production readiness or a confirmed, dated milestone calendar.

In 6-12 months

All assigned accounts at production readiness or on a managed milestone calendar.
Fleet coverage scaling toward and past contract floors, with sync health monitored and defended in PostHog.
Run an expansion technical discovery that surfaces new providers and use cases across the book.
Establish the repeatable CE playbook every future hire inherits.

Practical details

Location: Toronto-based.
Travel: as needed for customer onboarding and meetings (up to 15-25%, vast majority to the US).
Reports to: COO (who leads Terminal’s post-sales function). Operates in a dedicated account pod with a Strategic Account Manager and Customer Success Manager; takes account-level direction from the SAM and technical direction from the Founding Technical Account Manager.

Compensation

On-target earnings : $200,000-$235,000
Meaningful equity, plus the benefits below.
The variable is tied to production readiness milestones met on schedule. The structure is defined before you start - you won’t be negotiating it in your first week.

Benefits

Strong compensation and equity packages.
Brand new MacBook and computer equipment.
Top-tier health/dental benefits and a flexible healthcare spending account.
Personal spending account for professional development, fitness and wellness.
Four weeks paid time off + statutory holidays.
In-person culture with an office located in downtown Toronto.

The interview process

Intro call with the COO (30 min)
Skillset assessment interview (60 min)
Case study + presentation (72 hrs prep period + 60 min)
On-site culture loop + final (180 min)

Accessibility and accommodation

Terminal is committed to an accessible hiring process. If you need an accommodation at any stage - applying, interviewing, or completing an assessment - email [email removed] and we will work with you to meet your needs. Accommodations are available under the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, and requesting one will never affect how your application is considered.

Apply About employer

More about this job

Responsibilities

Own the end-to-end technical lifecycle for enterprise accounts, moving customers from signed contracts to production readiness and technical scaling. Develop the founding Customer Engineer playbook, including the production-readiness definition and technical kickoff standards.

Requirements

Requires a senior professional with a proven track record of delivering technical implementations for Fortune 500 customers in a post-sales context. Must possess strong data engineering fundamentals and the ability to manage complex technical escalations and security reviews.

Skills

Enterprise Implementation
Data Engineering
API Integration
Technical Solutioning
Post-sales Engineering
TypeScript
Data Pipelines
Warehouse Replication
Technical Account Management
Incident Management
Customer Enablement
Project Management
Technical Documentation
Stakeholder Communication
Security Review Management
SLA Management

Benefits

Equity
MacBook and computer equipment
Health benefits
Dental benefits
Flexible healthcare spending account
Personal spending account for professional development, fitness and wellness
Four weeks paid time off
Statutory holidays

Visa sponsorship

Not detected in the job text

Keywords

Telematics
TypeScript
APIs
Data Pipelines
Warehouse Replication
PostHog
Fortune 500
SaaS
Enterprise Software
Data Governance
Fleet Management
Insurance Tech
Logistics
Technical Solutioning
Integration Design
SLA
Production Readiness
Technical Escalations
Data Science
B2B
Series A
Infrastructure
GPS Data
Vehicle Data
Cloud Integration

Report this job