Commercial Service Technician (Plumbing/HVAC)

Company Description Terrawerx Mechanical Ltd. is a locally rooted mechanical services company with over a decade of experience delivering high-quality results. The team specializes in mechanical system design and installation, as well as underground infrastructure projects for commercial clients. Terrawerx is known for its professional approach, attention to detail, and commitment to excellence on every project. Team members work in a collaborative environment that values safety, reliability, and long-term client relationships.

Role Description The Commercial Service Technician (Plumbing/HVAC) is a full-time, on-site role based in Edmonton, AB. This role involves performing maintenance and repair on commercial plumbing and HVAC systems, including scheduled servicing and emergency calls. The technician will troubleshoot system issues, diagnose faults, and complete corrective work in the field while adhering to safety and industry standards. Day-to-day tasks include conducting inspections, documenting work performed, coordinating with project managers, and providing clear, respectful communication to clients on service outcomes and recommendations. The role requires working independently at customer sites, supporting other technicians as needed, and helping maintain tools, vehicles, and inventory in good condition.

Qualifications

• Strong Maintenance & Repair and Maintenance skills for commercial plumbing and HVAC systems.
• Proficient Troubleshooting abilities to diagnose and resolve mechanical and system issues efficiently.
• Experience in Field Service work, including on-site system checks, installations, and service calls.
• Effective Customer Service skills, with the ability to communicate technical information clearly and professionally.
• Relevant trade certification or apprenticeship in plumbing, HVAC, or mechanical systems; journeyperson status is an asset.
• Knowledge of applicable codes, standards, safety practices, and use of related tools and testing equipment.
• Valid driver’s license and a clean driving record for travel to commercial job sites in and around Edmonton.
• Ability to work safely in varied site conditions, manage time effectively, and collaborate with a diverse team.