FOH Manager - Terroni

Position: FOH Manager

Full-time Permanent

Location: Toronto, Canada
Salary: $53,000-$58,000 annually, plus benefits and performance-based bonuses

Start Date: Immediate Start

Since 1992, Terroni has been a passionate team with strong family values and a love of Italian culture and tradition. Our philosophy of doing business, core values and commitment to providing the best in Italian food, wine, and customer service at our restaurants, along with a generous helping of Italian culture has proven itself with the test of time. Now more than ever, we appreciate and value our amazing team and put people first! Our family run business has now grown over the years into a multi-faceted operation, Gruppo Terroni, encompassing restaurants, bakeries, commissaries and retail in Toronto and Los Angeles, operating under the brands Terroni, Sud Forno, Spaccio, Cavinona Wine Agency and La Bottega di Terroni online shop. With eight beautiful and unique locations across Toronto, we continue to offer a truly authentic Italian culinary experience for all to enjoy. 
 

What we are looking for:

We are looking for a passionate and hospitality driven FOH Manager to join our exceptional team of hospitality leaders. Gruppo Terroni is the Industry leader when it comes to providing a traditional and authentic Italian culinary experience. Whether in our dining rooms or in our retail and café spaces we honour both tradition and innovation and focus on the delivery of exceptional products and experiences. It is the Manager who not only inspires and leads the location’s FOH team to consistently meet these standards of excellence but also exceed the expectations of our guests. The ideal candidate will have a minimum of 3 years FOH leadership experience which includes Manager experience in a full service casual fine dining restaurant and will be an Industry professional who possesses a genuine passion for hospitality. We are looking for an inspiring and self-motivated Manager who will bring a love for working on the floor leading and curating exceptional experiences for our guests. A strong appreciation for Italian food and culture is essential. Italian language skills and wine knowledge and/or certification are considered assets.

Description of Role:

The FOH Manager brings a love of working on the floor leading and motivating frontline staff to curate exceptional experiences for our guests. Reporting to the location General Manager, the Manager is a positive and communicative team player who works collaboratively to see the location succeed from both a financial perspective as well as from a guest experience perspective. With the majority of time spent maintaining a visible presence on the floor engaging with guests and supporting staff in delivering an experience that exceeds expectations, you will also perform various administrative duties as assigned by the GM. This is a fulltime position with variable shifts that are predominantly in the evening, including weekends and holidays.

You bring:

• Minimum 3 years Manager Experience in a Casual Fine Dining Restaurant
• Passion for Hospitality: Curating Exceptional Guest Experiences
• Excellent Communication and Interpersonal Skills
• Experience with key operational systems such as TOAST, Clover, OpenTable, FoodDocs, Microsoft Office Suite, Adobe InDesign, Optimum Control
• Working knowledge of Italian Language, Food & Culture 

We are offering:

• Competitive Compensation based on experience
• Performance Based Bonuses 
• Group Health and Dental Benefits 
• 3 Weeks Paid Vacation
• Staff Meal & Discount
• Beautiful Locations
• Stability in the Industry
• Professional Development 
• Opportunities for Growth and Career Advancement
• Work / Life Balance Prioritization 

If you are an inspired leader who loves coaching a team to deliver a consistently exceptional guest experience we would love you to consider a career with us. We invite you to join our team of passionate and unique Industry leaders! Visit www.terroni.com to learn more about our 33 year story built on family, & tradition!

Accommodations are available during the recruitment process upon request.

Please note, we do not use AI (Artificial Intelligence) to screen, assess, or select applicants for this position.