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Contract

TES The Employment Solution

Manager, Telecommunication and Collaboration Services in Technology Services

Toronto, ON, Canada

Pay: Salary: $144,591 - $196,565
Job type: Full-time
Apply by: Nov 9, 2026
Working hours: 35 Hours per Week
Posting language: English
Posted: Sep 24, 2026

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Original job description

City Division: Technology Services

Job Type & Duration: Permanent Full Time

Salary: $144,591 - $196,565

Shift Information: Monday to Friday, 35 Hours per Week

Number of Positions Open: 1

JOB SUMMARY:

As the Manager, Telecommunication & Collaboration Services, you are accountable for both the strategic delivery and the day-to-day reliability of Enterprise Telephony, Contact Centre, Collaboration, AV/Event, including high visibility, mission critical operations such as Elections and Council/Committee sessions. The role requires leading modernization while maintaining uninterrupted service continuity.

Posting details: https://acrobat.adobe.com/id/urn:aaid:sc:US:6ee06d38-8007-46f0-9ecd-26e1449af87b

TES Contacts – Raphael & Brian

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More about this job

Responsibilities

Lead the strategic delivery and day-to-day reliability of enterprise telephony, contact centre, collaboration, and audio-visual/event services. Modernize these services while maintaining uninterrupted operations for high-visibility, mission-critical activities, including elections and Council and Committee sessions.

Requirements

The posting does not specify formal education, certifications, or years of experience. The manager role calls for senior leadership and expertise in telecommunications and collaboration services, strategic modernization, and maintaining reliable mission-critical operations.

Skills

Telecommunications Services
Enterprise Telephony
Contact Centre Services
Collaboration Services
Audio-Visual Services
Event Services
Strategic Service Delivery
Service Reliability
Modernization
Service Continuity
Mission-Critical Operations
Leadership

Visa sponsorship

Not detected in the job text

Hiring contact

Raphael

Keywords

Technology Services
Telecommunications
Enterprise Telephony
Contact Centre
Collaboration Services
Audio-Visual Services
Event Services
Strategic Delivery
Day-to-Day Operations
Service Reliability
Modernization
Service Continuity
Mission-Critical Operations
Elections
Council Sessions
Committee Sessions
Management
Leadership

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