Service Supervisor
- Vancouver, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
What To Expect
Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.
What You'll Do
Lead, coach, and develop a highly engaged team of technicians to achieve service output goals Maintain appropriate shop records and inventories and manage smooth workflow in the service center Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs Monitor to ensure that all employees comply with safety regulations and the service center's safety program Work with employees to manage schedules and resolve technical and personnel problems Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements
What You'll Bring
Bachelor's degree, or equivalent experience Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards Excellent interpersonal and communication skills Able to work a flexible schedule, including weekday and weekend overtime Proficient with Microsoft Office Suite Valid driver’s license required
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Company-paid Health, Dental, Vision, Life, and Disability insurances RRSP with employer match, Employee Stock Purchase Plans, and other financial benefits Employee Assistance Program Parental Success Programs Sick and Vacation time, and Paid Holidays Tesla Babies program Tesla products, fitness discounts, and perks program
Expected Compensation
$80,960 - $121,440/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, Tesla
Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.
What You'll Do
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
$80,960 - $121,440/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
, Tesla
More about this job
Responsibilities
Lead, coach, and develop a team of technicians while managing service output, workflow, records, and inventory. Improve shop processes, coordinate quality, speed, and cost targets with stakeholders, ensure safety compliance, and support employee scheduling, development, and training.
Requirements
A bachelor's degree or equivalent experience is required, along with 1–3 years of prior leadership experience in a service-focused industry preferred. Candidates should have strong communication, time-management, and problem-solving skills, proficiency with Microsoft Office, a valid driver's license, and flexibility to work weekdays, weekends, and overtime.
Skills
- Team Leadership
- Coaching And Development
- Service Operations
- Workflow Management
- Inventory Management
- Recordkeeping
- Process Improvement
- Quality Management
- Safety Compliance
- Scheduling
- Problem-Solving
- Communication
- Time Management
- Microsoft Office
- Technical Issue Resolution
- Training Management
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- RRSP With Employer Match
- Employee Stock Purchase Plan
- Employee Assistance Program
- Parental Support Programs
- Sick Leave
- Vacation Time
- Paid Holidays
- Tesla Babies Program
- Tesla Products
- Fitness Discounts
- Perks Program
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Customer Service & Support
- Manufacturing
- Security & Safety
Keywords
- Service Shop
- Service Center
- Technicians
- Team Leadership
- Service Output Goals
- Shop Records
- Inventory
- Workflow
- Process Improvement
- Work Standards
- Quality
- Speed
- Cost Management
- Safety Regulations
- Safety Program
- Scheduling
- Technical Problem-Solving
- Personnel Management
- Professional Development
- Training Requirements
- Microsoft Office Suite
- Driver's License
- Automotive Service
- Customer Service
- Operational Efficiency