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Added 4 months ago
CS
Principal AI Security Engineer
Cerebras Systems
Canada
- Full-time
Cerebras is seeking a Principal AI Security Engineer to lead hands-on security engineering for enterprise IT, infrastructure, AI platforms, and agentic systems.
Added 1 month ago
GS
SBT Content Software Engineer II
Guidewire Software
Remote, Canada
- Full-time
- Remote
Guidewire’s development team is looking for a smart, proactive, and results-oriented Software Engineer II to build elegant solutions for the property & casualty insurance industry’s…
Added 4 months ago
P
Senior Site Reliability Engineer, AI Infrastructure
PointClickCare
Mississauga, Ontario
- Full-time
Added 4 months ago
D
TRM Labs - Senior Solutions Architect (Pre-sales)
deCircle
Remote, Canada
- Temporary
- Remote
Professional experience in pre-and post-sales roles, such as Senior Solutions Architect, Senior Sales Engineer, or Senior Customer Success Engineer.
Added 4 months ago
NH
Computer Vision/ML Engineer
Norbert Health
Montreal, Quebec
- Full-time
We are looking for our lead deep learning engineer to spearhead the development of our groundbreaking sensing technology.
Added 4 months ago
S&
Senior Piping Stress Engineer 1 - Nuclear
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
Overseeing engineers who program or script (e.g., Python, MATLAB, advanced Excel) to automate engineering tasks, with review of automated outputs, is valued but not required.
Added 1 month ago
Staff Software Engineer - UI Platform
Okta
Toronto, ON
…We are looking for an experienced full stack Staff Software Engineer (with a focus on UI) who is passionate about building large-scale, mission-critical infrastructure in a fast-paced agile…
Added 4 months ago
HT
Research Engineer – Multimodal AI & Interaction
Huawei Technologies Canada Co., Ltd.
Markham, ON
- Full-time
3+ years relevant research or industry experience (including graduate research), with strong Python (Typescript / Kotlin, C++/Java a plus) and collaboration skills across teams
Added 4 months ago
D
TRM Labs - Senior Solutions Architect (Pre-sales)
deCircle
Remote, Canada
- Temporary
- Remote
Professional experience in pre-and post-sales roles, such as Senior Solutions Architect, Senior Sales Engineer, or Senior Customer Success Engineer.
Added 4 months ago
S
Senior Platform Engineer
Scalar
Remote, Canada
- $150,000 to $250,000 CAD / year
- Full-time
- Remote
SDK generation - turning a customer's OpenAPI document into type-safe client libraries across TypeScript, Python, Go, PHP, Java, and Ruby, with code samples and automated GitHub sync
Added 4 months ago
IL
Senior Engineer Digital Distribution
Invesco Ltd.
Charlottetown, Prince Edward Island
- Full-time
…frameworks. The position requires a strong technical hands-on-skilled engineer. A successful candidate must demonstrate strong analytical, design, programing, and debugging skills in a…
Added 2 months ago
Q
Firmware Engineer, Principal
Qualcomm
Toronto, ON
- Full-time
…a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or…
Added 3 months ago
CO
Distinguished Engineer
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Distinguished Engineer
Added 4 months ago
I
Senior AI Engineer
iManage
Toronto, Ontario
- Full-time
Deep proficiency in Python and modern AI frameworks, including PyTorch and Hugging Face
Added 1 month ago
EG
Senior Water Resources Engineer
Egis Group
Edmonton, AB
- $105,000 to $130,000 CAD / year
- Full-time
The Senior Water Resources Engineer position is based in Edmonton, Alberta, Canada and is responsible for the planning, analysis, and delivery of water resources engineering and hydraulic…
Added 2 months ago
Platform Applications Engineer Intern (8-month Co-Op)
Astera Labs Early Career
Vancouver, BC
…providers, server, and networking OEMs. As a Platform Application Engineer Intern, you’ll play a pivotal role in building and supporting the platforms that enable these products to thrive…
Added 2 months ago
Firmware Engineer (Internship) - Vancouver
Astera Labs Early Career
Vancouver, BC
· Experience with developer workflows, SCM (preferably git), code reviews, CI.
Added 4 months ago
Site Reliability Engineer
TextNow, Inc.
Waterloo, Ontario
TextNow is looking for motivated Site Reliability Engineer to own infrastructure, monitoring, logging, ci/cd, reliability and everything in between!
Added 5 months ago
CS
DevOps Engineer - New Grad 2026
Cerebras Systems
Remote, Canada
- Full-time
- Remote
As a New Graduate Software Engineer, you will collaborate with world-class engineers to solve real-world challenges across the software stack. You will contribute to software systems that…
Added 4 months ago
C
Software Engineer, Adoption
Cohere
Remote, Canada
- $175,000 to $270,000 CAD / year
- Full-time
- Remote
Have shipped (lots of) fullstack code (Python and React) in production
Added 4 months ago
Network Engineer, Foundation Services Automation
Meta
Quinte West, Ontario
Meta is looking for a talented, engineer to join the Edge and Network Services team. This team is responsible for processes and systems for deploying and supporting one of the world's…
Added 4 months ago
Network Engineer, Foundation & Support
Meta
Quinte West, Ontario
Meta is looking for an engineer to join the Edge and Network Services team. This team is responsible for processes and systems for deploying and supporting one of the world's largest, most…
Added 4 months ago
CM
Software Engineer
Canon Medical Informatics
Waterloo, Ontario
- Full-time
We are looking for a talented Software Engineer to join our team! In this role, you will work collaboratively with a team while taking ownership of complex features. The team’s work is…
Added 1 month ago
Senior QA Automation Engineer
Tubi - Canada
Toronto, ON
Tubi is seeking a highly skilled and experienced Senior QA Automation Engineer to lead quality assurance initiatives for our cutting-edge streaming and AI-driven product features. This…
Added 1 month ago
Senior Automation Engineer
Tubi - Canada
Toronto, ON
We are looking for a talented Automation Engineer to join our Automation Engineering team in Toronto. In this role, you will be responsible for designing and implementing automated tests…

TextNow, Inc.

Site Reliability Engineer

Waterloo, ON, Canada

$750 annual wellness benefit or healthcare spending account

Apply About employer

Applications open in a new tab.

Job details

Pay: $750 annual wellness benefit or healthcare spending account
Posting language: English
Posted: Jun 23, 2026

Original job description

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started.

Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.

TextNow is looking for motivated Site Reliability Engineer to own infrastructure, monitoring, logging, ci/cd, reliability and everything in between!

This role is about impact at scale. You’ll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it’s expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization.

What You'll Do

Ensure System Reliability: Design, build, and maintain scalable, resilient, and highly available systems to support TextNow’s infrastructure and services.
Automation & Infrastructure as Code: Develop and maintain automation using Terraform, Ansible, and other tools to enable efficient deployment, scaling, and operations of cloud-based systems (AWS preferred).
Incident Response & On-Call Support: Participate in an on-call rotation, troubleshoot issues, and drive incident resolution to minimize downtime and improve system performance. Conduct post-mortems and implement corrective actions to enhance reliability.
Performance Monitoring & Optimization: Implement and improve observability tools, logging, and monitoring solutions to identify and mitigate potential system issues proactively.
Collaboration & Cross-Team Engagement: Work closely with software engineers, DevOps, and product teams to align technical efforts with business objectives and improve system reliability from development to production.
Continuous Improvement: Identify areas for improvement in architecture, automation, and operational practices. Contribute to the design and implementation of new SRE best practices.

You'll be a great fit if you have:

Experienced in SRE/DevOps: You have 5+ years of experience in an operationally focused role, such as SRE, DevOps, or Infrastructure Engineering, with a deep understanding of reliability, scalability, and performance optimization.
Proficient with Key Technologies: Hands-on experience with AWS, GitHub, Terraform, Ansible, or similar tools to build and manage cloud infrastructure efficiently.
Incident Management Expert: You are comfortable handling production incidents, analyzing root causes, and implementing long-term fixes to prevent recurrence.
Automation & Observability Focused: Passionate about reducing toil through scripting and automation while ensuring robust observability using logging, metrics, and monitoring tools.
Collaborative & Impact-Driven: You enjoy working cross-functionally with engineers, product teams, and leadership to drive meaningful improvements to system reliability.

The expected base salary range for this role is:

Canada Intermediate: CAD $113,400 - $162,000 annually

Canada Senior: CAD $158,000 – 207,000 annually

Canada Staff: CAD $200,400 – 248,000 annually

Final compensation will be determined based on a number of factors, including skills, experience, location and on-the-job performance. We’re committed to paying competitively to hire and retain high-caliber talent. We recognize that exceptional talent may fall outside of these ranges; we encourage all qualified candidates to apply even if their compensation expectations are outside of the listed range.

This posting is for a current active vacancy.

AI usage: We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team.

More about TextNow

Our culture

We’re proud of the culture that we’ve built at TextNow, but one of the most common questions we hear is ‘how do you continue to sustain it as the world and the company continues to change?’ The reality is that we’re only able to keep up because each and every TextNovian contributes to our culture through being involved, by living our values, sharing feedback, embracing change and more!

Our values

Customer Obsessed

We strive to have a deep understanding of our customers.

Do Right By Our People

We treat each other with fairness, respect, and integrity.

Accept the Challenge

We adopt a "Yes, We Can" mindset to achieve ambitious goals.

Act Like an Owner

We treat this company like it's our own... because it is!

Give a Damn

We are deeply committed and passionate about our work and achieving results.

Our benefits and more

This is a brief overview of the benefits that TextNow offers its employees. More complete details can be found in TextNow’s Benefit Guide and legal plan documents, which are available to employees on or shortly after their start date with TextNow. The benefits listed herein are for illustrative purposes only and may change from time-to-time in TextNow’s sole discretion.

Free phone service

Strong work life blend

Employee stock options

Unlimited vacation

12 paid holidays per year

Competitive pay

Health, dental, and vision benefits

Short-term & long-term disability

$750 annual wellness benefit or healthcare spending account

RRSP matching (Canada) | 401(K) (USA)

Parental leave for eligible employees

Learning & Development opportunities

We travel a few times a year for various team events, company-wide off-sites, and more

More information about our total rewards package will be available during the hiring process.

Dogfooding & Customer Obsession

At TextNow, every employee gets to actively use our app for calling and texting. Dogfooding helps us experience what customers do, to spot issues early, and drive better design, developer, and user experiences.

Diversity and Inclusion

Our aim is to make every person who joins TextNow feel like they belong, that they’re valued, and that they’re able to be their authentic selves at work.

We’re all accountable for creating an inclusive culture and a sense of belonging for one another. By doing this together, we’ll make TextNow better for everyone.

Equal opportunity

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic.

Applicants who require reasonable accommodation during the hiring process may contact our Talent Team.

TextNow Candidate Policy

By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy

We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team.

Apply About employer

More about this job

Responsibilities

Design and maintain scalable, resilient cloud infrastructure while managing monitoring, logging, and CI/CD pipelines. Lead incident response efforts and leverage AI-powered tools to improve operational velocity and system reliability.

Requirements

Requires 5+ years of experience in SRE or DevOps roles with proficiency in AWS, Terraform, and Ansible. Candidates must be experts in incident management and passionate about reducing toil through automation and observability.

Skills

AWS
Terraform
Ansible
GitHub
Infrastructure as Code
Incident Management
Observability
Monitoring
Logging
CI/CD
Python
Scripting
System Reliability
Scalability
Performance Optimization
AI Tooling

Benefits

Free Phone Service
Strong Work Life Blend
Employee Stock Options
Unlimited Vacation
12 Paid Holidays Per Year
Competitive Pay
Health Benefits
Dental Benefits
Vision Benefits
Short-term Disability
Long-term Disability
Annual Wellness Benefit
Healthcare Spending Account
RRSP Matching
Parental Leave
Learning & Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SRE
DevOps
AWS
Terraform
Ansible
GitHub
Infrastructure as Code
CI/CD
Observability
Incident Response
Post-mortems
Scalability
Reliability
AI-first Environment
Cloud Infrastructure
Monitoring
Logging
Automation
Performance Optimization
Root Cause Analysis

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