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Added 3 months ago
M
Intermediate DevOps Specialist
MDA
Longueuil, QC
- Full-time
…seamless deployment and operation of software systems that support the CHORUS satellite mission. As a key member of the team, you will collaborate with Satellite Operation Specialists and…
Added 5 months ago
C
VP, Software Development - Delivery
CNN
Kanata, Ontario
- Full-time
Own end‑to‑end delivery outcomes across Editorial Support, Site Reliability Engineering (SRE), and Technical Program Management (TPM).
Added 5 months ago
T
Site Reliability Engineer
TextNow
Canada
- Full-time
…robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product…
Added 3 months ago
X
Site Reliability Engineer (Monetization)
Xsolla
Montreal, QC
- Full-time
…production systems to join our Infrastructure department's SRE team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting…
Added 1 month ago
B
Chief Information Officer
BDO
Kitchener, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
…technology services that enable our people to do their best work and support the firm's continued growth and transformation. This role requires technical depth to guide architecture,…
Added 3 months ago
T
Senior Cloud Network Engineer
Telesat
Ottawa, ON
- Full-time
Development of metrics and monitoring to assist with SRE (Support) and Operations functions.
Added 3 months ago
CL
Senior Site Reliability Engineer, DevEx
Chainlink Labs
Remote, Canada
- $90,000 to $125,000 USD / year
- Full-time
- Remote
This is not an operational support role. You will be building the systems that define how engineering teams build, test, and deploy, shaping the reliability and scalability of the developer…
Added 1 month ago
B
Principal Azure Cloud Platform Engineer
BMO
Toronto, ON · BMOPLACE
- Full-time
Apply DevOps and SRE practices, including CI/CD, monitoring, alerting, and operational readiness.
Added 5 months ago
EB
Staff Engineer, Cloud Engineering
EQ Bank
Toronto, Ontario
- Full-time
Implement observability patterns across infrastructure and workloads using tools such as Azure Monitor, Log Analytics, and Application Insights.
Added 1 month ago
R
Backend Developer
RBC
Toronto, ON
- Full-time
We are seeking a Software Backend Developer to work with the Retail Credit Cloud Integration team. We write Java SpringBoot microservices in an agile environment and deploy them to…
Added 1 month ago
S
Lead Site Reliability Engineer
SimCorp
Toronto, ON
- Full-time
…platform configuration, and service quality, - guided by ITIL and SRE best…
Added 1 month ago
S
Senior Site Reliability Engineer
SimCorp
Toronto, ON
- $100,000 to $140,600 CAD / year
- Full-time
…platform configuration, and service quality, - guided by ITIL and SRE best…
Added 1 month ago
R
Backend Developer
RBC
Toronto, ON
- Full-time
We are seeking a Software Backend Developer to work with the Retail Credit Cloud Integration team. We write Java SpringBoot microservices in an agile environment and deploy them to…
Added 6 months ago
A
Staff Product Engineer, Canada
Ashby
Canada
- Internship
…track to double this year). We’re bubbling with ideas on how to support Talent Acquisition through software, and we’ve started the journey of building products beyond Talent Acquisition. We…
Added 5 months ago
S
Senior Platform Engineer
Scotiabank
Toronto, Ontario
- Full-time
Design, build, and own cloud‑native platforms supporting data and application workloads.
Added 1 month ago
S
Lead Site Reliability Engineer
SimCorp
Toronto, ON
- Full-time
…platform configuration, and service quality, - guided by ITIL and SRE best…
Added 3 months ago
II
DevOps Engineer – HostPilot / Control Panel
Intermedia Intelligent Communications
Remote, Canada
- $80,000 to $100,000 CAD / year
- Full-time
- Remote
Deploy and support applications across development, testing and production environments.
Added 4 months ago
P
(Canada) - Junior Site Reliability Engineer
PointClickCare
Mississauga, Ontario
- Full-time
Continuously develop Site Reliability Engineering skills through mentorship, hands on production exposure, and application of SRE best practices.
Added 1 month ago
RB
Director, Conversational Banking
Royal Bank of Canada
Toronto, ON
- Full-time
…conceptualization and design to implementation, optimization, and ongoing support, focusing on platform-agnostic best…
Added 1 month ago
R
Director, Conversational Banking
RBC
Toronto, ON
- Full-time
…conceptualization and design to implementation, optimization, and ongoing support, focusing on platform-agnostic best…
Added 1 month ago
OT
Sr. Systems Administrator
Open Text Corporation
Richmond Hill, ON · Waterloo, ON
- Other
Provide 24/7 Tier-3 support, participate in major incident calls, and ensure compliance with ITIL, GDPR, and DPZ standards.
Added 3 months ago
C
Apps Sup Tech Lead Analyst - Vice President
Citi
Remote, Canada
- Full-time
- Remote
…and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic…
Added 3 months ago
M
Manager, Site Reliability Engineering
Mastercard
Toronto, Ontario
- Full-time
Ethoca and Mastercard are seeking a Manager, Site Reliability Engineering, to lead globally distributed application operations teams supporting mission-critical Java applications across…
Added 4 months ago
T
DevOps Solutions Architect
Teknion
Toronto, Ontario
- Full-time
The DevOps Solutions Architect is a member of the IT Enterprise Applications team - focusing on DevOps, SRE and AI Ops.
Added 4 months ago
Développeuse ou développeur en fiabilité de production / Production Reliability Engineer
Unity Technologies
Montreal, Quebec
Relever des défis complexes d’infrastructure multilocataire - isolation des locataires, mise en application des politiques, répartition des coûts, conformité à la SOX et mise à l’échelle de…

TextNow

Site Reliability Engineer

Canada

$750 annual wellness benefit or healthcare spending account · Full-time

Apply About employer

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Job details

Pay: $750 annual wellness benefit or healthcare spending account
Job type: Full-time
Posting language: English
Posted: May 23, 2026

Original job description

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started.

Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.

TextNow is looking for motivated Site Reliability Engineer to own infrastructure, monitoring, logging, ci/cd, reliability and everything in between!

This role is about impact at scale. You'll shape how TextNow builds and operates its systems in an AI-first environment where intelligent tooling is embedded into everyday engineering practice. Using AI is not optional, it's expected. From design and architecture to implementation, testing, debugging, documentation, and operational analysis, you will actively leverage AI tools to increase velocity, improve code quality, and make better technical decisions. We provide a robust suite of AI-powered development tools and workflows to support you, and we expect you to continuously evolve how you use them to raise the bar for efficiency, clarity, and product excellence across the organization.

What You'll Do

Ensure System Reliability: Design, build, and maintain scalable, resilient, and highly available systems to support TextNow's infrastructure and services.
Automation & Infrastructure as Code: Develop and maintain automation using Terraform, Ansible, and other tools to enable efficient deployment, scaling, and operations of cloud-based systems (AWS preferred).
Incident Response & On-Call Support: Participate in an on-call rotation, troubleshoot issues, and drive incident resolution to minimize downtime and improve system performance. Conduct post-mortems and implement corrective actions to enhance reliability.
Performance Monitoring & Optimization: Implement and improve observability tools, logging, and monitoring solutions to identify and mitigate potential system issues proactively.
Collaboration & Cross-Team Engagement: Work closely with software engineers, DevOps, and product teams to align technical efforts with business objectives and improve system reliability from development to production.
Continuous Improvement: Identify areas for improvement in architecture, automation, and operational practices. Contribute to the design and implementation of new SRE best practices.

You'll be a great fit if you have:

Experienced in SRE/DevOps: You have 5+ years of experience in an operationally focused role, such as SRE, DevOps, or Infrastructure Engineering, with a deep understanding of reliability, scalability, and performance optimization.
Proficient with Key Technologies: Hands-on experience with AWS, GitHub, Terraform, Ansible, or similar tools to build and manage cloud infrastructure efficiently.
Incident Management Expert: You are comfortable handling production incidents, analyzing root causes, and implementing long-term fixes to prevent recurrence.
Automation & Observability Focused: Passionate about reducing toil through scripting and automation while ensuring robust observability using logging, metrics, and monitoring tools.
Collaborative & Impact-Driven: You enjoy working cross-functionally with engineers, product teams, and leadership to drive meaningful improvements to system reliability.

The expected base salary range for this role is:

Canada Intermediate: CAD $113,400 - $162,000 annually

Canada Senior: CAD $158,000 – 207,000 annually

Canada Staff: CAD $200,400 – 248,000 annually

Final compensation will be determined based on a number of factors, including skills, experience, location and on-the-job performance. We're committed to paying competitively to hire and retain high-caliber talent. We recognize that exceptional talent may fall outside of these ranges; we encourage all qualified candidates to apply even if their compensation expectations are outside of the listed range.

This posting is for a current active vacancy.

AI usage: We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team.

More about TextNow

Our culture

We're proud of the culture that we've built at TextNow, but one of the most common questions we hear is 'how do you continue to sustain it as the world and the company continues to change?' The reality is that we're only able to keep up because each and every TextNovian contributes to our culture through being involved, by living our values, sharing feedback, embracing change and more! 

Our values

Customer Obsessed

We strive to have a deep understanding of our customers.

Do Right By Our People

We treat each other with fairness, respect, and integrity.

Accept the Challenge

We adopt a "Yes, We Can" mindset to achieve ambitious goals.

Act Like an Owner

We treat this company like it's our own... because it is!

Give a Damn

We are deeply committed and passionate about our work and achieving results.

Our benefits and more

This is a brief overview of the benefits that TextNow offers its employees. More complete details can be found in TextNow's Benefit Guide and legal plan documents, which are available to employees on or shortly after their start date with TextNow. The benefits listed herein are for illustrative purposes only and may change from time-to-time in TextNow's sole discretion.

Free phone service

Strong work life blend 

Employee stock options 

Unlimited vacation 

12 paid holidays per year

Competitive pay

Health, dental, and vision benefits

Short-term & long-term disability

$750 annual wellness benefit or healthcare spending account

RRSP matching (Canada) | 401(K) (USA)

Parental leave for eligible employees

Learning & Development opportunities

We travel a few times a year for various team events, company-wide off-sites, and more

More information about our total rewards package will be available during the hiring process.

Dogfooding & Customer Obsession

At TextNow, every employee gets to actively use our app for calling and texting. Dogfooding helps us experience what customers do, to spot issues early, and drive better design, developer, and user experiences.

Diversity and Inclusion

Our aim is to make every person who joins TextNow feel like they belong, that they're valued, and that they're able to be their authentic selves at work. 

We're all accountable for creating an inclusive culture and a sense of belonging for one another. By doing this together, we'll make TextNow better for everyone. 

Equal opportunity

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic.

Applicants who require reasonable accommodation during the hiring process may contact our Talent Team.

TextNow Candidate Policy

By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy

We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team.

Apply About employer

More about this job

Responsibilities

Design, build, and maintain scalable and resilient systems to ensure reliability of TextNow's infrastructure. Collaborate with cross-functional teams to improve system performance and implement best practices.

Requirements

Candidates should have over 5 years of experience in SRE, DevOps, or Infrastructure Engineering with a focus on reliability and performance. Proficiency in AWS, Terraform, and incident management is essential.

Skills

Site Reliability Engineering
DevOps
Infrastructure Engineering
AWS
GitHub
Terraform
Ansible
Incident Management
Automation
Observability
Scripting
Monitoring Tools
Collaboration
Performance Optimization
Cloud Infrastructure
Troubleshooting

Benefits

Free Phone Service
Strong Work Life Blend
Employee Stock Options
Unlimited Vacation
12 Paid Holidays Per Year
Competitive Pay
Health, Dental, and Vision Benefits
Short-Term & Long-Term Disability
$750 Annual Wellness Benefit or Healthcare Spending Account
RRSP Matching (Canada) | 401(K) (USA)
Parental Leave for Eligible Employees
Learning & Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineer
DevOps
Infrastructure Engineering
AWS
GitHub
Terraform
Ansible
Incident Management
Automation
Observability
Scripting
Monitoring Tools
Collaboration
Performance Optimization
Cloud Infrastructure
Troubleshooting
AI Tools
CI/CD
Logging
Scalability
Resilience
System Performance
Post-Mortems
Corrective Actions
Technical Decisions
Development Tools
Operational Analysis
Continuous Improvement
Cross-Team Engagement
Customer Obsessed

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