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Added 11 mins ago
Service Specialist I (Field Technician Fire Alarm Systems – Service) Richmond / Vancouver BC
Siemens
Richmond, BC · Vancouver, BC
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Thales

Cloud Security Specialist

Vancouver, BC, Canada

Job type: Full-time
Experience: 5 years’ experience in application or network security with a Master’s degree in a technology field with at least 3 years in a Technical Customer-facing role.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Location: Vancouver - Burrard St, CanadaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary

Vancouver, Hybrid

Thales is looking for a Cloud Security Specialist, who will respond to security and system health incidents, provide holistic operational guidance, and troubleshoot and configuration within Imperva's Cloud Application Security platform.

You will also see a broad range of activities across cloud application and security domains, from integration tasks (such as key management and logging) to security response (advising during triage, analysis, and remediation) to providing analysis and insights through advanced reporting.

You will also consult with internal functions, both technical (such as support and R&D) and business (such as account executives and renewals), constantly improving best practices for solutions and services. You will work closely with Management to implement and expand the global Enterprise Services program.

The position entails occasional paid weekend on-call rotation (1 weekend per quarter)

Key Areas of Responsibility

Expertise with Imperva Cloud Application Security platform and stay current on cloud, application, and cybersecurity trends
Provide comprehensive service to our customers, including proactive monitoring, configuration, integration assistance, and post-sales assistance
Analyze customer data such as case trends, traffic, alerts and attack information to make solid recommendations for improving systems health and overall security posture. Research new attack vectors and security solutions to create customized security policies that detect, alert, and prevent malicious requests and attacks.
Participate in presentations, Quarterly Business Reviews and Service Reviews with customers on a regular basis.
Take ownership of problems, work with Imperva’s internal threat research, data science, and product teams by delivering actionable intelligence that will inform & shape future product enhancements
Keep customer teams up to date via ongoing status about onboarding, configuration and tuning efforts, cases, feature requests (RFEs), service review calls, and current news from the field on the latest security trends and developments as well as product release notes.
Develop and implement troubleshooting tools, processes, and ideas that improve efficiency of Enterprise Services delivery. Continually evaluate and enhance proactive monitoring, automation, and reporting initiatives.

Minimum Qualifications

Minimum of 4 year bachelors degree in Information Systems or Computer Science or Telecommunications or any Technology field and minimum of 6 years experience in application or network security in a technical customer facing role with at least last 4 years in a application security OR
5 years’ experience in application or network security with a Master’s degree in a technology field with at least 3 years in a Technical Customer-facing role.
Demonstrated experience working with Internet Security and Networking Technologies such as TCP/IP, HTTP, SSL/TLS, Proxies, Firewalls, OWASP Top 10, and OWASP Automated Threats to Web Applications.
Excellent analytical and problem-solving approach alongside self-learning ability. Excellent communication (written and verbal), interpersonal skills, team-player and customer-focused skills.
Experience with basic scripts in one or more languages, such as Python
You have a knack for automating redundant tasks, streamlining repetitive processes, and are always looking for opportunities to scale operations

Preferred Qualifications

Hands-on experience with Kubernetes
Prefer a candidate with a degree of flexibility to take appointments evenings and mornings, as required

The anticipated Total Target Compensation (TTC), inclusive of annual salary and bonus eligibility, for this role is $78,627.75 - $139,038.26 CAD Annual. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, provincial, and federal laws.

Why Join Us?

Say HI and learn more about working at Thales click here.

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

Company paid holidays, vacation days, and paid sick leave.

Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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More about this job

Responsibilities

The Cloud Security Specialist will manage security incidents, configure the Imperva Cloud Application Security platform, and provide operational guidance to customers. They will also collaborate with internal teams to analyze threat data and implement security policies to enhance system health.

Requirements

Candidates must hold a bachelor's degree in a technology field and possess at least 6 years of experience in application or network security. Proficiency in internet security technologies, networking protocols, and scripting languages like Python is required.

Skills

Cloud Security
Imperva Cloud Application Security
TCP/IP
HTTP
SSL/TLS
Proxies
Firewalls
OWASP Top 10
Python
Kubernetes
Incident Response
Data Protection
Identity Management
Security Policy Development
Automation
Analytical Skills

Benefits

Extended Health
Dental
HSA
Life Insurance
AD&D
Short-term Disability
Cancer Care Program
Travel Insurance
Employee Assistance Plan
Well-Being Program
Retirement Savings Plans
Paid Holidays
Vacation Days
Paid Sick Leave
Critical Illness
Long-Term Disability
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Cloud Security
Imperva
Cybersecurity
Application Security
Network Security
TCP/IP
HTTP
SSL/TLS
Proxies
Firewalls
OWASP
Python
Kubernetes
Incident Response
Data Science
Threat Research
Automation
Identity Management
Data Protection
Enterprise Services
Reporting
Triage
Remediation
Monitoring
System Health

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