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Thales

Hosting Systems Administrator

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Ottawa (Palladium), ON., (CAN.), Hybrid

Position Summary

Thales has a vacancy for a Hosting Systems Administrator who will be responsible for the successful delivery of infrastructure services to Thales Canada. In this role you will also provide infrastructure support and application deployment assistance to Engineering software support team as well as support for infrastructure-related service incidents and follow internal management escalation procedures when necessary.

Regulatory Compliance Requirement

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List and/or the US the Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access.

Key Areas of Responsibility

Handle tickets in ServiceNow, read architecture diagrams, and construct services based on those diagrams.

Infrastructure support including: VMWare and Hyper-V hypervisors, Linux servers, Windows servers.

Ensure that all systems meet Thales security standards and escalate violations as required.

Monitoring of customer Service Level Agreements, with respect to availability.

Ability to work with minimal supervision.

Provide suggestions to team lead/manager in creating your professional development and training plan.

Work on projects assigned to you, in effort to advance partnership opportunities with other teams.

Provide 7/24 On-Call support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).

Minimum Qualifications

Bachelor’s degree in computer science or an equivalent combination of education and work experience

Knowledge of administering Windows servers

Excellent oral & written communication, people skills, planning, implementation and troubleshooting skills.

Preferred Qualifications

Master’s Degree in Computer Science or a comparable field of study

Knowledge of administering Active Directory

Knowledge of administering Linux servers

Special Position Requirements

Some limited physical demands may present themselves while navigating server rooms and providing network support on site.

Able to lift and carry items up to 50 lbs.

-Schedule: Core business hours are Monday to Friday, between 9:30-3:00pm. Specific work schedule and expected hours of work will be discussed. Some weekend and evening work may be required and will be dependent on projects and customer requirements.

Pay Transparency

The anticipated Total Target Compensation (TTC), inclusive of annual salary and bonus eligibility, for this role is $55,000 to 75,000 CAD Annual. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, provincial, and federal laws.

We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

What We Offer

· Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

· Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

· Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

· Company paid holidays, vacation days, and paid sick leave.

· Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

· Employee Discounts on home, auto, and gym membership.

Why Join Us?

Say HI and learn more about working at Thales click here.

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

Company paid holidays, vacation days, and paid sick leave.

Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.

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More about this job

Responsibilities

The Hosting Systems Administrator is responsible for delivering infrastructure services, supporting application deployments, and managing service incidents. They will also ensure systems comply with security standards and provide 24/7 on-call support on a rotational basis.

Requirements

Candidates must hold a Bachelor's degree in computer science or equivalent and possess experience in Windows server administration. Excellent communication and troubleshooting skills are required, along with the ability to obtain necessary security clearances.

Skills

Systems Administration
VMWare
Hyper-V
Linux
Windows Server
Active Directory
ServiceNow
Infrastructure Support
Application Deployment
Troubleshooting
Technical Documentation
Security Standards
Incident Management
Communication Skills
Planning
Implementation

Benefits

Extended Health
Dental
Health Spending Account
Life Insurance
Accidental Death and Dismemberment Insurance
Short-term Disability
Cancer Care Program
Travel Insurance
Employee Assistance Plan
Well-Being Program
Retirement Savings Plans
Paid Holidays
Vacation Days
Paid Sick Leave
Critical Illness Insurance
Long-Term Disability
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Hosting Systems Administrator
Infrastructure Services
VMWare
Hyper-V
Linux
Windows Server
Active Directory
ServiceNow
Security Standards
SLA Monitoring
On-Call Support
Technical Documentation
Export Control
ITAR
EAR
NATO Secret Clearance
Hybrid
Aerospace
Defence
Security
Space
Engineering Support
System Deployment
Incident Escalation

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