Jobs in Canada

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Added 5 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 5 mins ago
AH
Administrative Support IV
Alberta Health Services
Lacombe, AB
- Part-time
Lacombe Long Term Care is a busy 73 bed unit located in rural Alberta. Reporting to the Continuing Care Manager, the Admin Support works under limited supervision, and is primarily…
Added 5 mins ago
AH
Administrative Support III
Alberta Health Services
Camrose, AB
- Part-time
…working opportunity. Reporting to the CAS Area Coordinator/Manager, this position supports community health programs operating at the Community Health Centre by: maintaining client records,…
Added 5 mins ago
AH
Unit Clerk
Alberta Health Services
Lacombe, AB
- Part-time
Lacombe Long Term Care is a busy 73 bed unit located in rural Alberta. Reporting to the Continuing Care Manager, the Unit Clerk works under limited supervision, and is primarily responsible…
Added 5 mins ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 5 mins ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 5 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 5 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification is required
Added 5 mins ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Manager, Shift Supervisor or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a…
Added 5 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 5 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 5 mins ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…in a timely manner. Emphasis must be placed on exceptional customer service as the Host-Hostess in many instances will be the first contact that our customers will have with an employee.…
Added 5 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 5 mins ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Handle guest questions, concerns and complaints professionally and notify a manager as required
Added 5 mins ago
AH
Administrative Support III
Alberta Health Services
AB · Edmonton, AB
- Temporary
The Administrative Support III plays a vital role within the Dermatology Clinic and Ambulatory Medicine Program at the Kaye Edmonton Clinic. Reporting directly to the Clinic Manager, this…
Added 1 hour ago
NC
Inside Sales Representative
NABCO Canada Inc.
AB · Alberta, Canada
- Full-time
…and accurate order entry. Under the direction of the Branch Manager, the Inside Sales Representative works to grow distributor and dealer sales volume, profitability, and assists the…
Added 1 hour ago
TC
Brand Manager
The Clorox Company
Brampton, ON · The Clorox Company of Canada-Head Office
- Full-time
The Clorox Company of Canada is seeking a strategic and results-oriented Brand Manager to support the growth of the GLAD brand in Canada. Reporting to the Studio Leader, this role…
Added 2 hours ago
HM
medical office manager
Hardin Medical Center
Fort McMurray, AB
- Full-time
Added 2 hours ago
WR
Administrative Assistant
Windsor Regional Hospital
Windsor, ON
- Full-time
Reporting to the Chief Executive Officer and the Manager, Operations & Governance, the Administrative Assistant plays a key role in providing administrative and clerical support to the…
Added 2 hours ago
W
(CAN) Pharmacy Assistant
Walmart
Edson, AB
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 2 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Calgary, AB
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 2 hours ago
W
(CAN) Customer Service Manager
Walmart
Slave Lake, AB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 hours ago
UO
Program Assistant
University of British Columbia
Vancouver, BC · UBCV | Pharmaceutical Sciences Building (PHRM)
- $4,576 to $4,808 CAD / month
- Full-time
The position works closely with the Program Development Manager and Senior Program Assistant and has primary responsibility for administrative support related to the Pharmacy Opioid Agonist…
Added 2 hours ago
Operations Administrative Support Officer
City of Vancouver
Vancouver, BC
The Operations Administration Support Officer (OAS) Non-Market Housing Operations is responsible for supporting the day-to-day operational administrative requirements, tenant inquiries,…
Added 2 hours ago
TT
Gestionnaire de la réussite client - Customer Success Manager
trane technologies
Montreal, QC
- Full-time
Expérience : De 3 à 5 ans et plus d’expérience en réussite client (Customer Success), gestion de comptes ou services-conseils techniques au sein d’un environnement SaaS B2B, technologies…

The Armour Group Limited

Muir - CORE Reservations Agent

Halifax, NS, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: 1 to 2 years of luxury hotel or other hotel-related experience desired;
Posting language: English
Posted: Oct 5, 2026

Original job description

MUIR Hotel : CORE Reservations Agent

Located in the absolute centre of downtown in the vibrant Halifax waterfront, in the heart of the Queen’s Marque district, MUIR offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. If you are passionate about a career in hospitality and want to join a team that shares this common goal, the MUIR is presently seeking CORE Reservations Agent.

Reporting to the Director of Quality Assurance and Reservations, with dotted line to the Manager, the Reservation Agent is an analytical self-motivator who responds to communications from guests, travel agents, and referral networks concerning incoming reservations. The Reservation Agent supports Muir’s Revenue Department by creating and maintaining reservation records (usually by date of arrival) and alphabetically listing, preparing letters of confirmation, and promptly processes any cancellations and modifications.

Shifts: Vary in their start and end time and can change due to the needs of our guests. A mixture of days, evenings, holidays and weekend shifts.

What you will be doing as a CORE Reservations Agent:

Process reservations by mail, telephone, e-mail, GDS, fax or central reservation systems referral;
Process reservations from the sales office, other hotel departments, and travel agents;
Working closely with the Front Office team and prepare the list of expected arrivals, assisting in preregistration activities when appropriate, and processing advance reservation deposits;
Intimately familiar with all types of rooms available, their location, and layout;
Maximize occupancy and room rate on an ongoing daily/weekly/monthly basis;
Track future room availability on the basis of reservations;
Know the selling status, rates, and benefits of all packages plans;
Know the credit policy of the hotel and how to code each reservation, creating and maintaining reservation records by date of arrival and alphabetical listing;
Determine room rates based on the selling tactics of the hotel;
Prepare letters/e-mails/electronic letters of confirmation;
Link all reservations with guest history system and Marriott BonVoy loyalty program;
Process reservation information, cancellations, and modifications, and promptly relay information to the front desk;
Understand the hotel's policy on guaranteed reservations and no-shows;
Track future room availabilities on the basis of reservations;
Prepare expected arrival list for front office use;
Assist in pre-registration activities when appropriate;
Monitors advances deposit requirements, and process advance deposits on reservations;
Handle daily correspondence, responding to inquiries and making reservations as needed;
Make advance arrangements for client travel programs;
Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website;
Configuring rates on the hotel’s property management system;
Report any unusual and suspicious behaviour of guests or staff;
Conduct duties in a courteous, safe and efficient manner, in accordance with hotel policies and procedures, ensuring that the highest level of service and communication in maintained;
Comply with all Hotel Standards and Procedures including grooming and uniform standards;
Actively promote a considerate work environment, which cares for guests and associates alike;
Such other related duties and responsibilities as may be required from time to time.

Your experience and skills include:

High school graduate or equivalent required;
1 to 2 years of luxury hotel or other hotel-related experience desired;
Experience in hotel software and their functionalities is an asset;
Excellent time management, planning and organizational skills are a must;
Knowledge of Halifax area, familiarity with location, neighbourhood, and local attractions including restaurants, bars, and nightlife is a plus;
Excellent verbal and written communication skills, English a must; a second applicable language an asset;
Positive and can-do attitude;
Patience and strong active listening skills;
Effective complaint handling;
Excellent people skills and the ability to interact with all guests and owners, internal and external, effectively with tact and diplomacy while maintaining discretion;
True desire to satisfy the needs of guests in a fast-paced environment.

Your team and working environment:

Fast-paced Five Star Luxury Collection Hotel;
Awarded Four Stars in the prestigious Forbes Travel Guide Star Awards;
Located in the heart of the vibrant Halifax waterfront, minutes away from the Dartmouth ferry terminal;
A team of like-minded hospitality professionals that share a passion for service;
Back of house experience that puts employees first.

Employee Benefits:

Eligible for $500 signing bonus upon completion of probationary period
Eligible for shift premiums based on hotel capacity
Access to our employee development/education reimbursement program
Company scholarship program for employees and family members
Flexible work schedule
One earned day off every two months based on attendance
50% reimbursement of monthly transit pass
Access to our gym and fitness facilities
Uniform dry cleaning
Comprehensive Extended, Health, and Dental benefits
Opportunity to Participate in the Employer sponsored retirement savings program
Access to Marriott employee travel benefits

Access to Employee Assistance Program

Employee centric back of house experience

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

APPLY TODAY: For more information on the opportunities at the MUIR Hotel, please visit www.muirhotel.com. Please apply online or send your resume to recruitment@armourgroup.com. Please note that, while we thank all applicants for applying, only those selected for an interview will be contacted.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Reservations Agent manages incoming guest communications and maintains accurate reservation records across various booking channels. They also coordinate with the front office team to ensure seamless guest arrivals and maximize hotel occupancy.

Requirements

Candidates must have a high school diploma and 1 to 2 years of experience in a luxury hotel environment. Excellent communication skills and proficiency in hotel software are required for this role.

Skills

Reservations management
Customer service
Communication
Time management
Organizational skills
Active listening
Complaint handling
Property management systems
GDS
Revenue management
Attention to detail
Interpersonal skills
Diplomacy
Discretion
Hospitality

Benefits

Signing bonus
Shift premiums
Education reimbursement program
Company scholarship program
Flexible work schedule
Earned day off
Transit pass reimbursement
Gym and fitness facilities access
Uniform dry cleaning
Extended health benefits
Dental benefits
Retirement savings program
Marriott employee travel benefits
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Reservations
Luxury Hotel
Front Office
Revenue Management
GDS
IDS
Marriott BonVoy
Customer Experience
Property Management System
Guest Relations
Halifax
Travel Agents
Concierge
Booking Systems

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Work requirements

Jobs in Canada