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The Beer Store

Supervisor, Operations (TBS)

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Experience: A minimum of 3 - 5 years of operations experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Requisition ID: 2165

Location:

Ottawa, Ontario, Canada, K1G 6R8

Job Type: Full-Time

Who We Are

Becoming experts on beer doesn't happen overnight. Since 1927, The Beer Store has been part of communities across Ontario, growing into an integrated business that includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our business. Across our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service every day. We are proud to foster a respectful and inclusive culture where diverse perspectives and experiences help us grow, innovate, and succeed together. Whether we're supporting our customers, advancing sustainability initiatives, giving back to our communities, or creating a safe and welcoming workplace, we are united by a shared commitment to doing what's right. Recognized as one of Canada's Greenest Employers in 2025 and 2026, The Beer Store continues to build on a proud legacy while investing in the future, and we're always looking for talented people to join us on that journey.

The Role

We are currently searching for a Supervisor, Operations reporting to the Manager, DC Operations. This is a Full-Time Permanent opportunity. As a member of our Distribution team, you will play a critical leadership role in supporting day-to-day warehouse operations in a fast-paced, unionized environment. You’ll be responsible for driving operational performance, ensuring compliance with health and safety standards, supporting inventory and fleet management, and delivering exceptional service to our retail and wholesale customers. Success in this role requires strong communication and people leadership skills, sound decision-making, and the ability to motivate and guide teams in a 24/7 environment.

Location

Onsite at the Ottawa Distribution Centre

What You'll Be Doing

Supervise the shift activities within a busy unionized DC environment
Training of new and existing employees and performance management
Ensure that customer service targets and goals are successfully met
Ensure the company’s Health and Safety, Operational and Budgetary efficiencies are met
Exemplify the Company’s dedication to customer service
Other responsibilities involve Inventory, Fleet and Warehouse Management, Quality Control, SOX and Audit compliance
The availability to work all shifts in a 24-hour operation is necessary to succeed in this role
Other related duties as assigned

Who You Are - Your Knowledge, Skills & Experience

Education

High school diploma or equivalent required
Post-secondary education is considered an asset

Experience

A minimum of 3 - 5 years of operations experience
Previous experience with SAP is considered an asset
Previous experience working in a unionized environment would be a strong asset
This role requires that you hold a valid "G" class licence

Skills

Excellent problem-solving and analytical skills
Strong verbal and written communication skills with the ability to communicate with employees across all levels of the organization
Proven leadership ability to effectively manage the team of direct reports
Demonstrates positive interpersonal skills with peers, leaders, internal and external customers
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
The ability to make sound decisions in a timely fashion
Knowledge of Occupational Health and Safety, Ministry of Transportation and WSIB regulations would be an asset

Compensation

Salary range? Yup, we’ve got one: $65,900-$82,400 CAD per year. But here’s the real deal - if you’re the perfect brew of experience, skills, and personality, we’re open to exploring beyond the range. Tell us what you’re working with, and let’s pour over it together.

What We Offer

Our success as an organization is a result of our commitment to our greatest strength…our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business.

We work to recognize you in meaningful ways including a competitive compensation, incentive pay, a flex health benefits program, employee & family assistance program, defined pension plan with company matching, recognition programs, tuition reimbursement program, generous paid time off, employee special offers, and a casual dress and work environment.

Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company.

Equal Opportunity Employer

We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.

We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Supervise shift operations in a busy, unionized distribution centre, including employee training and performance management, while meeting customer service, safety, operational, and budgetary targets. Support inventory, fleet, warehouse, quality control, and SOX and audit compliance, and work across shifts in a 24-hour operation.

Requirements

Requires a high school diploma or equivalent, 3–5 years of operations experience, and a valid Class G driver's licence. Strong leadership, communication, problem-solving, analytical, and decision-making skills are required; SAP experience, unionized-environment experience, post-secondary education, and knowledge of occupational health and safety, Ministry of Transportation, and WSIB regulations are assets.

Skills

Operations Supervision
Team Leadership
Employee Training
Performance Management
Problem-Solving
Analytical Skills
Verbal and Written Communication
Decision-Making
Customer Service
Inventory Management
Fleet Management
Warehouse Management
Quality Control
Health and Safety Compliance
SAP
Microsoft Office

Benefits

Incentive Pay
Flexible Health Benefits
Employee and Family Assistance Program
Defined Pension Plan with Company Matching
Recognition Programs
Tuition Reimbursement
Paid Time Off
Employee Special Offers

Visa sponsorship

Not detected in the job text

Keywords

Distribution Centre
Warehouse Operations
Unionized Environment
Shift Supervision
Employee Training
Performance Management
Customer Service
Inventory Management
Fleet Management
Warehouse Management
Quality Control
Health and Safety
Budgetary Efficiency
SOX Compliance
Audit Compliance
SAP
Microsoft Office
Occupational Health and Safety
Ministry of Transportation Regulations
WSIB Regulations
Class G Driver's Licence
24-Hour Operations

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