INTERNAL/EXTERNAL JOB POSTING (Job Posting# 1271)
TITLE: Direct Support Professional
POSITION STATUS: Full Time (Union)
SCHEDULE: 40 hours per week- Saturday and Sunday- 7am -7pm, Monday & Friday 3-11pm
REPORTS TO: Program Manager
POSITION SUMMARY:
The Bob Rumball Canadian Centre of Excellence for the Deaf (BRCCED) is a multi-purpose, multi-program facility that functions as a community centre for the Deaf and as a non-profit charitable provider of services for the Deaf. The organization exists to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. Our mission is to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. We are a highly motivated, collaborative team on a mission to improve the quality of life for those we serve. We take a person centered approach that aims to support and make a positive difference in the Deaf and Hard of Hearing community. Our perks include but not limited to robust benefits program (for eligible employees), access to sign language classes, employee rewards & recognition program, comprehensive training and development, internal progression, and an opportunity to give back to the community.
Reporting to the Program Manager, and working as part of a multi-disciplinary team, this position is responsible for the day-to-day supervision, monitoring and delivery of service. The Milton program provides intensive community based support to individuals who are Deaf or Hard of Hearing, require a community rich setting, and who may display complex behavioural, mental health and developmental needs.
PRIMARY DUTIES
- Lead and/ or participate in treatment planning, service reviews, plan of care, program planning and evaluation meetings
- Ensure that activities and daily support approaches are in accordance with agency mission, vision, values, strategic direction and policies with a goal of ensuring the highest quality of care
- Ensure supportive, safe and predictable environment through the establishment of routines, limits and daily living skills
- Implement daily programming activities consistent with ISP/PDP goals, track and report on progress
- Participate in activities of day to day residential care including personal hygiene routines, daily activity schedule, operational duties and administrative duties
- Effective management of caseload requirements and agency reporting expectations through data collection, trend analysis, client profile maintenance and documentation
- Document, track and analyze data reporting findings to the Behavioral Therapist and Program Manager
- Implement strategies targeted to reduce behaviour, track and report progress
- Consistently comply with clinical and program plans including daily activity schedule
- Administer medications consistent with Organization’s policies & procedures
- Promote an evidence-based, best practice approach to care
- Advocate on behalf of individuals and their specific needs/goals
- Work collaboratively with team and individual’s service team; dedicating one’s self to excellent service
- Physical activities including, but not limited to, lifting, bending and prolonged standing
- Varying schedule including days, evenings and occasional weekends
QUALIFICATIONS
- DSW Diploma or related college degree or equivalent work acquired experience
- Minimum 2 years’ experience working in a residential setting with Consumers with developmental disabilities, mental health needs and/or dual diagnosis
- Knowledge and experience working within the deaf community and fluency in ASL
- Certificate as a Registered Behaviour Technician an asset
- Previous ABA training and/or experience preferred
- Knowledge and experience working with clinical professionals as it relates to mental health and/or behavioural needs
- Demonstrated leadership, creative problem solving abilities; good judgement and critical thinker
- Advocates for and with the Individuals and deaf community at all times.
- Experience managing nutritional needs of clients
- Direct knowledge and experience working with individuals diagnosed with Autism Knowledge and/or experience using augmented communication tools
- Demonstrated knowledge of DSO and developmental services sector
- Excellent communication, literacy, interpersonal skills, and experience in computer literacy (e.g. Words, Excel, Outlook)
- Knowledge and experience with report writing and data entry and experience managing nutritional needs of clients
- Current Quality Assurance Measures, Safe Management, Medication Administration, and WHMIS certification and be able to actively participate in all trainings
- Innovation, initiative and integrity
- Physical capacity and ability to work 1:1 with clients with developmental disability
- Valid Ontario Full G Driver’s License and clean driving record
- French language/LSQ an asset
Interested candidates please visit https://www2.bobrumball.org/careers/ or fax to 855.492.1612
We thank all applicants in advance, however, only candidates selected for an interview will be contacted.
Posting Date: Oct 7, 2026 Closing Date: Oct 21, 2026 Start Date: Immediate
