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The Bob Rumball Centre

Direct Support Professional FT

Milton, ON, Canada

Up to $25.55 CAD / hour · Full-time

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Job details

Pay: Up to $25.55 CAD / hour
Job type: Full-time
Experience: Minimum 2 years’ experience working in a residential setting with Consumers with developmental disabilities, mental health needs and/or dual diagnosis
Working hours: 40 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

INTERNAL/EXTERNAL JOB POSTING (Job Posting# 1271)

TITLE: Direct Support Professional

POSITION STATUS: Full Time (Union)

SCHEDULE: 40 hours per week- Saturday and Sunday- 7am -7pm, Monday & Friday 3-11pm

REPORTS TO: Program Manager

POSITION SUMMARY:

The Bob Rumball Canadian Centre of Excellence for the Deaf (BRCCED) is a multi-purpose, multi-program facility that functions as a community centre for the Deaf and as a non-profit charitable provider of services for the Deaf. The organization exists to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. Our mission is to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. We are a highly motivated, collaborative team on a mission to improve the quality of life for those we serve. We take a person centered approach that aims to support and make a positive difference in the Deaf and Hard of Hearing community. Our perks include but not limited to robust benefits program (for eligible employees), access to sign language classes, employee rewards & recognition program, comprehensive training and development, internal progression, and an opportunity to give back to the community.

Reporting to the Program Manager, and working as part of a multi-disciplinary team, this position is responsible for the day-to-day supervision, monitoring and delivery of service. The Milton program provides intensive community based support to individuals who are Deaf or Hard of Hearing, require a community rich setting, and who may display complex behavioural, mental health and developmental needs.

PRIMARY DUTIES

Lead and/ or participate in treatment planning, service reviews, plan of care, program planning and evaluation meetings
Ensure that activities and daily support approaches are in accordance with agency mission, vision, values, strategic direction and policies with a goal of ensuring the highest quality of care
Ensure supportive, safe and predictable environment through the establishment of routines, limits and daily living skills
Implement daily programming activities consistent with ISP/PDP goals, track and report on progress
Participate in activities of day to day residential care including personal hygiene routines, daily activity schedule, operational duties and administrative duties
Effective management of caseload requirements and agency reporting expectations through data collection, trend analysis, client profile maintenance and documentation
Document, track and analyze data reporting findings to the Behavioral Therapist and Program Manager
Implement strategies targeted to reduce behaviour, track and report progress
Consistently comply with clinical and program plans including daily activity schedule
Administer medications consistent with Organization’s policies & procedures
Promote an evidence-based, best practice approach to care
Advocate on behalf of individuals and their specific needs/goals
Work collaboratively with team and individual’s service team; dedicating one’s self to excellent service
Physical activities including, but not limited to, lifting, bending and prolonged standing
Varying schedule including days, evenings and occasional weekends

QUALIFICATIONS

DSW Diploma or related college degree or equivalent work acquired experience
Minimum 2 years’ experience working in a residential setting with Consumers with developmental disabilities, mental health needs and/or dual diagnosis
Knowledge and experience working within the deaf community and fluency in ASL
Certificate as a Registered Behaviour Technician an asset
Previous ABA training and/or experience preferred
Knowledge and experience working with clinical professionals as it relates to mental health and/or behavioural needs
Demonstrated leadership, creative problem solving abilities; good judgement and critical thinker
Advocates for and with the Individuals and deaf community at all times.
Experience managing nutritional needs of clients
Direct knowledge and experience working with individuals diagnosed with Autism Knowledge and/or experience using augmented communication tools
Demonstrated knowledge of DSO and developmental services sector
Excellent communication, literacy, interpersonal skills, and experience in computer literacy (e.g. Words, Excel, Outlook)
Knowledge and experience with report writing and data entry and experience managing nutritional needs of clients
Current Quality Assurance Measures, Safe Management, Medication Administration, and WHMIS certification and be able to actively participate in all trainings
Innovation, initiative and integrity
Physical capacity and ability to work 1:1 with clients with developmental disability
Valid Ontario Full G Driver’s License and clean driving record
French language/LSQ an asset

Interested candidates please visit https://www2.bobrumball.org/careers/ or fax to 855.492.1612

We thank all applicants in advance, however, only candidates selected for an interview will be contacted.

Posting Date: Oct 7, 2026 Closing Date: Oct 21, 2026 Start Date: Immediate

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More about this job

Responsibilities

The Direct Support Professional is responsible for the day-to-day supervision, monitoring, and delivery of care for individuals who are Deaf or Hard of Hearing. This includes implementing treatment plans, managing daily living activities, and documenting progress to support behavioral and mental health needs.

Requirements

Candidates must possess a DSW Diploma or equivalent and at least two years of experience in a residential setting with individuals having developmental or mental health needs. Fluency in American Sign Language (ASL) and a valid Ontario driver's license are required.

Skills

ASL fluency
Residential care
Crisis intervention
Behavioral support
Treatment planning
Medication administration
Data collection
Report writing
Case management
Autism support
Mental health support
Dual diagnosis support
Critical thinking
Leadership
Computer literacy
Communication

Benefits

Robust benefits program
Access to sign language classes
Employee rewards & recognition program
Comprehensive training and development
Internal progression

Visa sponsorship

Not detected in the job text

Keywords

Direct Support Professional
Deaf
Hard of Hearing
ASL
Residential setting
Developmental disabilities
Mental health
Dual diagnosis
ABA
Registered Behaviour Technician
DSO
Quality Assurance Measures
Safe Management
Medication Administration
WHMIS
Autism
Case management
Data entry
Treatment planning
Behavioral therapy

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