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The Bob Rumball Centre

Direct Support Professional FT

Milton, ON, Canada

Up to $25.55 CAD / hour · Full-time

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Job details

Pay: Up to $25.55 CAD / hour
Job type: Full-time
Experience: Minimum 2 years’ experience working in a residential setting with Consumers with developmental disabilities, mental health needs and/or dual diagnosis
Posting language: English
Posted: Oct 7, 2026

Original job description

TITLE: Direct Support Professional

POSITION STATUS: Full-time (Union)

SCHEDULE: Sunday, Monday, Tuesday, Wednesday - 8:00AM- 6PM

REPORTS TO: Program Manager

WHO ARE WE:

The Bob Rumball Canadian Centre of Excellence for the Deaf (formerly the Bob Rumball Centre for the Deaf) was the first facility of its kind, and for over 30 years has provided the Deaf Community a space without communication barriers. Within this space an educational, independent living, and a social environment for the Deaf has blossomed. From its starting point as a community recreation facility, the Bob Rumball Centre has expanded into offering a range of specialized services to those within the Deaf Community that require support. These include seniors’, those with developmental, physical, health, or mental health issues, infants and young children, and newcomers to Canada. Our mission as an organization is to provide care and opportunities in a communication-rich environment that enhances the quality of life of those we serve. We are a highly motivated, collaborative team on a mission to improve the quality of life for those we serve.

WHY JOIN US:

Our perks include but not limited to robust benefits program (for eligible employees)
Access to sign language classes
Employee rewards & recognition program
Comprehensive training and development, internal progression, and an opportunity to give back to the community.

POSITION SUMMARY:

Reporting to the Program Manager, and working as part of a multi-disciplinary team, this position is responsible for the day-to-day supervision, monitoring and delivery of service. We provide intensive community based support to individuals who are Deaf or Hard of Hearing, require a community rich setting, and who may display complex behavioral, mental health and developmental needs.

PRIMARY DUTIES

Lead and/ or participate in treatment planning, service reviews, plan of care, program planning and evaluation meetings
Ensure that activities and daily support approaches are in accordance with agency mission, vision, values, strategic direction and policies with a goal of ensuring the highest quality of care
Ensure supportive, safe and predictable environment through the establishment of routines, limits and daily living skills
Implement daily programming activities consistent with ISP/PDP goals, track and report on progress
Participate in activities of day to day residential care including personal hygiene routines, daily activity schedule, operational duties and administrative duties
Effective management of caseload requirements and agency reporting expectations through data collection, trend analysis, client profile maintenance and documentation
Document, track and analyze data reporting findings to the Behavioral Therapist and Program Manager
Implement strategies targeted to reduce behavior, track and report progress
Consistently comply with clinical and program plans including daily activity schedule
Administer medications consistent with Organization’s policies & procedures
Promote an evidence-based, best practice approach to care
Advocate on behalf of individuals and their specific needs/goals
Work collaboratively with team and individual’s service team; dedicating one’s self to excellent service
Physical activities including, but not limited to, lifting, bending and prolonged standing
Varying schedule including days, evenings and occasional weekends

QUALIFICATIONS

DSW Diploma or related college degree or equivalent work acquired experience
Minimum 2 years’ experience working in a residential setting with Consumers with developmental disabilities, mental health needs and/or dual diagnosis
Knowledge and experience working within the deaf community and fluency in ASL
Certificate as a Registered Behavior Technician an asset
Previous ABA training and/or experience preferred
Knowledge and experience working with clinical professionals as it relates to mental health and/or behavioral needs
Demonstrated leadership, creative problem solving abilities; good judgement and critical thinker
Advocates for and with the Individuals and deaf community at all times.
Experience managing nutritional needs of clients
Direct knowledge and experience working with individuals diagnosed with Autism Knowledge and/or experience using augmented communication tools
Demonstrated knowledge of DSO and developmental services sector
Excellent communication, literacy, interpersonal skills, and experience in computer literacy (e.g. Words, Excel, Outlook)
Knowledge and experience with report writing and data entry and experience managing nutritional needs of clients
Current Quality Assurance Measures, Safe Management, Medication Administration, and WHMIS certification and be able to actively participate in all trainings
Innovation, initiative and integrity
Physical capacity and ability to work 1:1 with clients with developmental disability
Valid Ontario Full G Driver’s License and clean driving record
French language/LSQ an asset

Interested candidates please visit https://www.bobrumball.org/careers/

Please contact Human Resources at careers@bobrumball.org if you need accommodation at any stage of the application process.

PLEASE QUOTE JOB POSTING NUMBER YOU ARE APPLYING FOR.

We thank all applicants in advance, however, only candidates selected for an interview will be contacted.

Posting Date: Oct 7, 2026 Closing Date: Oct 21, 2026 Start Date: Immediate

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More about this job

Responsibilities

The Direct Support Professional is responsible for the day-to-day supervision, monitoring, and delivery of intensive community-based support for Deaf or Hard of Hearing individuals. This includes implementing treatment plans, managing daily living routines, and documenting progress to ensure a safe and supportive environment.

Requirements

Candidates must possess a DSW Diploma or related degree with at least 2 years of experience in residential settings supporting individuals with developmental or mental health needs. Fluency in ASL and a valid Ontario driver's license are required, along with various safety and clinical certifications.

Skills

ASL
Residential care
Developmental disabilities
Mental health support
Behavioral therapy
Crisis intervention
Case management
Data collection
Medication administration
Report writing
Leadership
Critical thinking
Problem solving
Computer literacy
Autism support
Augmented communication

Benefits

Robust benefits program
Sign language classes
Employee rewards & recognition program
Comprehensive training and development
Internal progression

Visa sponsorship

Not detected in the job text

Keywords

Direct Support Professional
Deaf Community
ASL
Residential Setting
Developmental Disabilities
Mental Health
Dual Diagnosis
ABA
Registered Behavior Technician
ISP
PDP
Data Analysis
Medication Administration
WHMIS
Quality Assurance Measures
Safe Management
Autism
Augmented Communication
DSO
Case Management
Documentation
Report Writing
Leadership
Critical Thinking
Ontario G Driver's License
LSQ

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