Jobs in Canada

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Added 25 mins ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 hour ago
CP
Weekend Snapdragon Sales and Training Expert (Canada)
Channel Partners
Edmonton, AB
- Part-time
Experience in sales and/or customer-facing experience at retail
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 hour ago
CA
Client support representative - systems
CCFS Accounting Services Inc.
Oakville, ON
- From $36 CAD / hour
- Full-time
- On-site
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 hours ago
RS
Operations Management Trainee
Ryder System, Inc.
Mississauga, ON
- Full-time
1 year or more in customer service with issues resolution experience, Preferred.
Added 3 hours ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 hours ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 hours ago
HS
Technical sales representative
HVAC Systems & Solutions
Port Coquitlam, BC
- From $43 CAD / hour
- Full-time
- On-site
Added 3 hours ago
AC
Sales Representative - Markham, ON (Cantonese/Mandarin Speaking)
Axcellent Communications Inc.
Markham, ON
- Full-time
…technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for…
Added 3 hours ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 hours ago
FB
Customer Service Representative
Farm Boy Inc.
St. Catharines, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 4 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 4 hours ago
HB
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 4 hours ago
PC
Manager
Parq Casino
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
Perform additional duties as assigned by the General Manager or designated representative.
Added 4 hours ago
HE
Event Marketing Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Customer engagement and relationship building
Added 4 hours ago
HE
Customer Service Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $47,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 5 hours ago
GD
Retail sales representative
G-P Distributing inc
Whitehorse, YT
- $20 to $24 CAD / hour
- Full-time
- On-site
Added 5 hours ago
G
Field Sales Representative
GMA
Montreal, QC
- Full-time
Company Description GMA is a dedicated technical representative organization focused on building strong, mutually beneficial relationships between manufacturers and customers. The company…
Added 5 hours ago
PF
Delivery Driver
Performance Food Group
Ottawa, ON
- Full-time
Performs count check of items and check customer invoices of products that have been loaded.
Added 5 hours ago
PF
Traveling Merchandiser
Performance Food Group
Kelowna, BC
- Full-time
$50K to $60K Annually, Depending on Experience
Added 5 hours ago
AS
Part Time Retail Sales Representative - Temporary
Advantage Solutions
Calgary, AB
- Part-time
…an outgoing, friendly manner. You will provide best in class customer service by engaging and educating the customers on their next purchase of some of the leading brands in retail. If you…
Added 5 hours ago
PF
Class 1 Delivery Driver
Performance Food Group
Regina, SK
- Full-time
Performs count check of items and check customer invoices of products that have been loaded.
Added 5 hours ago
PF
Traveling Merchandiser
Performance Food Group
Kamloops, BC
- Full-time
$50K to $60K Annually, Depending on Experience
Added 5 hours ago
AS
Retail Sales Representative
Advantage Solutions
Toronto, ON
- $45,000 to $50,000 CAD / year
- Internship
We are hiring a Retail Sales Representative who can work effectively with store management to increase retail sales and execute client driven merchandising that exceed the client’s…

Closed listing

The Brick

Customer Service Representative

Mississauga, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description The Brick, founded in 1971, is Canada’s largest volume retailer of furniture, mattresses, appliances, and electronics, with over 230 locations, 6 distribution centres, and 6000 team members nationwide. The company is committed to delivering strong customer service and value-priced, quality brand-name home furnishings. Team members at The Brick build dynamic and meaningful careers and are recognized for performance and innovation. The organization offers a rewarding, challenging work environment with supportive teammates who are focused on winning together. For more information about The Brick, please visit https://linktr.ee/thebrickcanada.

Role Description The Customer Service Representative is a full-time, on-site role based in Mississauga, ON. In this position, the team member responds to customer inquiries in person, by phone, and through digital channels, providing accurate information on products, services, orders, and deliveries. The role involves resolving issues, processing returns and exchanges, and ensuring customers have a positive experience before, during, and after their purchase. The representative updates customer records, follows up on outstanding concerns, and collaborates with sales, warehouse, and delivery teams to ensure smooth service. The role also includes adhering to company policies, maintaining a professional and welcoming environment, and supporting overall store performance and customer satisfaction.

Qualifications

Demonstrated skills in Customer Service and Customer Support, with a focus on responsive and professional interaction.
Ability to foster strong Customer Experience and Customer Satisfaction through effective problem-solving and follow-up.
Experience working as Customer Service Representatives or in similar customer-facing roles in retail or service environments.
Strong communication and active listening skills, with the ability to handle inquiries and concerns in a calm and respectful manner.
Basic computer literacy and comfort using POS systems, order management tools, and email or chat platforms.
Ability to work on-site in Mississauga, ON, including evenings and weekends as required by business needs.
Attention to detail, reliability, and a collaborative approach to working with diverse teammates and customers.
Previous experience in furniture, appliances, or retail sales and a high school diploma or equivalent are considered assets.

About employer

More about this job

Responsibilities

Respond to customer inquiries across in-person, phone, and digital channels, provide accurate information, and resolve concerns, returns, and exchanges. Maintain customer records, follow up on outstanding issues, and coordinate with sales, warehouse, and delivery teams to support a positive customer experience.

Requirements

Candidates should have customer-facing service experience, strong communication and active listening skills, and the ability to resolve issues professionally. Basic computer literacy and comfort with POS, order management, and email or chat tools are expected; availability for on-site work, including evenings and weekends, is required, while relevant retail experience and a high school diploma or equivalent are assets.

Skills

Customer Service
Customer Support
Customer Experience
Customer Satisfaction
Problem-Solving
Communication
Active Listening
Point-of-Sale Systems
Order Management
Email and Chat Platforms
Record Keeping
Follow-Up
Returns and Exchanges
Attention to Detail
Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Customer Experience
Customer Satisfaction
Retail
Furniture
Mattresses
Appliances
Electronics
Customer Inquiries
Product Information
Order Management
Deliveries
Returns
Exchanges
Problem-Solving
Point-of-Sale Systems
Email
Chat Platforms
Customer Records
Follow-Up
Sales
Warehouse Coordination
Delivery Coordination
Evening and Weekend Availability

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