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Added 41 mins ago
M
Sales representative - wholesale (non-technical)
Merchery
Montréal, QC
- $34.62 to $36 CAD / hour
- Full-time
- Hybrid
Added 44 mins ago
A&
Brand Representative - CF Toronto Eaton Centre, Abercrombie & Fitch
Abercrombie & Fitch Co.
Toronto, ON
- Part-time
Added 59 mins ago
C
Mobile Financial Services Representative
CIBC
Brossard, QC · Boucherville, QC · Candiac, QC · Saint-Bruno, QC
- Full-time
Added 59 mins ago
C
Mobile Financial Services Representative
CIBC
Guelph, ON · Brantford, ON · Burlington, ON · Kitchener, ON · Waterloo, ON · Ancaster, ON · London, ON
- Full-time
Added 59 mins ago
LA
Automotive Parts Representative
Lordco Auto Parts
Vernon, BC
- $19 to $25 CAD / hour
- Full-time
Added 1 hour ago
J
Commercial Lines Account Executive
JobsMedia.io
Toronto, ON
- Full-time
Added 1 hour ago
SC
Financial services representative
Sharons Credit Union
Coquitlam, BC
- From $36.4 CAD / hour
- Full-time
- On-site
Added 1 hour ago
U
Sales Account Representative
Uline
Sherwood Park, AB · Leduc, AB · Spruce Grove, AB · Edmonton, AB · St. Albert, AB
- Full-time
Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned company, Uline continues to grow, creating…
Added 1 hour ago
CH
Project Services Sales Representative (Remediation Services)
Clean Harbors
Vancouver, BC
- Full-time
Clean Harbors is looking for a Project Services Sales Representative (Remediation Services). This role has direct responsibility for the profitable revenue growth throughout the designated…
Added 1 hour ago
CH
Project Services Sales Representative
Clean Harbors
Edmonton, AB
- Full-time
Clean Harbors is looking for a Project Services Sales Representative (Remediation Services), this role has direct responsibility for the profitable revenue growth throughout the designated…
Added 2 hours ago
VC
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
- $33,000 to $83,000 CAD / year
- Full-time
Added 2 hours ago
P
Patient Growth & Sales
Previvo
Winnipeg, MB
- Full-time
…proactive approach to their health. We are seeking an experienced sales professional to expand our reach and grow our…
Added 2 hours ago
A
Outside Field Sales Representative (Small Business Solutions)- (Bilingual: English & Cantonese/Mandarin)
ADP
Mississauga, ON
- Full-time
ADP is hiring an Outside Field Sales Representative (Small Business Solutions)- Bilingual: English and Cantonese/Mandarin. This role is focused on the Markham territory.
Added 3 hours ago
WL
Lighting fixture sales representative - wholesale (non-technical)
WHITFIELD LIGHTING & FURNITURE
Calgary, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 4 hours ago
GM
ACCOUNT EXECUTIVE
Gonez Media
Toronto, ON
- Full-time
Added 4 hours ago
SG
Inside Sales Representative
S3 Group Ltd.
Medicine Hat, AB
- Full-time
Added 4 hours ago
SG
Inside Sales Representative
S3 Group Ltd.
Swift Current, SK
- Full-time
Added 4 hours ago
HB
Assistant Manager - BOSS Store, Sherway Gardens
HUGO BOSS Canada, Inc.
Toronto, ON · Etobicoke, CA-ON
- Other
Added 4 hours ago
AC
Représentant Des Comptes Clients
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract
Added 4 hours ago
AC
Représentant Des Comptes Clients
Aston Carter
Montreal, QC
- $32 to $40 CAD / hour
- Contract
Added 4 hours ago
OO
Account executive
Opérations OpenAirlines Canada Inc.
Montréal, QC
- From $35 CAD / hour
- Full-time
- On-site
Added 4 hours ago
LF
Customer Service Representative (full-time hourly)
Leons Furniture Limited
Red Deer, AB
- Full-time
…home furnishing needs, and we’re proud to be expanding our sales teams in every…
Added 4 hours ago
AC
Représentant Des Comptes Clients
Aston Carter
Longueuil, QC
- Full-time
Added 4 hours ago
AC
Représentant Des Comptes Clients
Aston Carter
Montreal, QC
- Full-time
Added 6 hours ago
TC
On-Site Sales Representative
The Commencement Group
Lethbridge, AB
- Part-time
Convocation Flowers is looking to hire an On-Site Sales Representative to join our team for the University of Lethbridge Fall 2026 graduation on October 17. We are a company that sells…

Closed listing

The Brick

Customer Service Representative

Mississauga, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description The Brick, founded in 1971, is Canada’s largest volume retailer of furniture, mattresses, appliances, and electronics, with over 230 locations, 6 distribution centres, and 6000 team members nationwide. The company is committed to delivering strong customer service and value-priced, quality brand-name home furnishings. Team members at The Brick build dynamic and meaningful careers and are recognized for performance and innovation. The organization offers a rewarding, challenging work environment with supportive teammates who are focused on winning together. For more information about The Brick, please visit https://linktr.ee/thebrickcanada.

Role Description The Customer Service Representative is a full-time, on-site role based in Mississauga, ON. In this position, the team member responds to customer inquiries in person, by phone, and through digital channels, providing accurate information on products, services, orders, and deliveries. The role involves resolving issues, processing returns and exchanges, and ensuring customers have a positive experience before, during, and after their purchase. The representative updates customer records, follows up on outstanding concerns, and collaborates with sales, warehouse, and delivery teams to ensure smooth service. The role also includes adhering to company policies, maintaining a professional and welcoming environment, and supporting overall store performance and customer satisfaction.

Qualifications

Demonstrated skills in Customer Service and Customer Support, with a focus on responsive and professional interaction.
Ability to foster strong Customer Experience and Customer Satisfaction through effective problem-solving and follow-up.
Experience working as Customer Service Representatives or in similar customer-facing roles in retail or service environments.
Strong communication and active listening skills, with the ability to handle inquiries and concerns in a calm and respectful manner.
Basic computer literacy and comfort using POS systems, order management tools, and email or chat platforms.
Ability to work on-site in Mississauga, ON, including evenings and weekends as required by business needs.
Attention to detail, reliability, and a collaborative approach to working with diverse teammates and customers.
Previous experience in furniture, appliances, or retail sales and a high school diploma or equivalent are considered assets.

About employer

More about this job

Responsibilities

Respond to customer inquiries across in-person, phone, and digital channels, provide accurate information, and resolve concerns, returns, and exchanges. Maintain customer records, follow up on outstanding issues, and coordinate with sales, warehouse, and delivery teams to support a positive customer experience.

Requirements

Candidates should have customer-facing service experience, strong communication and active listening skills, and the ability to resolve issues professionally. Basic computer literacy and comfort with POS, order management, and email or chat tools are expected; availability for on-site work, including evenings and weekends, is required, while relevant retail experience and a high school diploma or equivalent are assets.

Skills

Customer Service
Customer Support
Customer Experience
Customer Satisfaction
Problem-Solving
Communication
Active Listening
Point-of-Sale Systems
Order Management
Email and Chat Platforms
Record Keeping
Follow-Up
Returns and Exchanges
Attention to Detail
Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Customer Experience
Customer Satisfaction
Retail
Furniture
Mattresses
Appliances
Electronics
Customer Inquiries
Product Information
Order Management
Deliveries
Returns
Exchanges
Problem-Solving
Point-of-Sale Systems
Email
Chat Platforms
Customer Records
Follow-Up
Sales
Warehouse Coordination
Delivery Coordination
Evening and Weekend Availability

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