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Jobs in Canada

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Added 5 mins ago
Donor Centre Associate - Blood Collection
Canadian Blood Services
Calgary, AB
Basic computer skills and the ability to learn new systems and programs. Previous knowledge of Microsoft Word and Outlook are considered assets.
Added 5 mins ago
Junior Software Developer
KEV Group
Toronto, ON
…managed, replacing fragmented workflows with secure, modern systems that schools rely on every…
Added 5 mins ago
AP
Power Platform Developer
Atlantic Packaging Products Ltd.
Toronto, ON · Scarborough, ON
- Full-time
…automation, and internal applications. This role is ideal for a professional with 1 to 3 years of experience delivering measurable business value through reporting, analytics, Power…
Added 5 mins ago
Software Development Engineer , Customer Service Technologies
Amazon
Vancouver, BC
…largest customer service network - building intelligent, adaptive systems that anticipate demand, match customers to optimal experiences, and continuously improve service quality. We are…
Added 5 mins ago
TC
RF Engineer
Tridon Communications
AB · Calgary, AB · Edmonton, AB
- Full-time
Designs and constructs wireless systems by researching, analyzing, sectioning, and applying RF engineering techniques and criteria
Added 5 mins ago
PR
Administrative Assistant (Full-Time)
PARC Retirement Living
West Vancouver, BC
- Full-time
…while also providing a variety of administrative, reception and support services. This…
Added 5 mins ago
A
Enterprise Account Executive
Airbyte
Remote, Canada
- $290,000 to $350,000 CAD / year
- Full-time
- Remote
…matter, reason over real-time context, and take action in the systems they read from, not just observe…
Added 5 mins ago
P
Technical Customer Support Advocate
Procurify
Remote, Canada
- Full-time
- Remote
We are looking for a curious, "builder-minded" individual who doesn't just solve problems but optimizes the systems that prevent them. As a Level 2 Advocate, you won't just support the…
Added 5 mins ago
R
Administrative Assistant
RBC
Vancouver, BC
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 5 mins ago
CS
Office Manager
Cogir Senior Living
Kelowna, BC · Sandalwood
- Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 5 mins ago
Senior Development Officer
Hillel International
Toronto, ON
Reporting to the VP, Advancement, you will cultivate, solicit, and steward donors, support annual fundraising campaigns, and build meaningful relationships with donors and stakeholders. By…
Added 18 mins ago
M
Technical Marketing & Partnerships Specialist
MistyWest
Vancouver, BC
- $75,000 to $95,000 CAD / year
- Full-time
MistyWest builds hard technology: connected devices, embedded AI and IoT systems for Mining, Logistics, Smart Infrastructure and HealthTech. Our engineers do remarkable work, but most of it…
Added 18 mins ago
TC
Coordinator, Return to Work- STSLDP
Toronto Catholic District School Board
Toronto, ON
- Full-time
NIDMAR Certified Return to Work Coordinator Certification (RTWC) or Registered Rehabilitation Professional (RRP) is an asset
Added 18 mins ago
MI
Senior Associate, Capital Activity- Private Equity/ Private Markets
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
Record capital activity transactions in fund accounting systems, including Investran, Yardi, or other applicable platforms, and generate investor notices for review and approval.
Added 18 mins ago
AU
HR Specialist
Alsco Uniforms
Surrey, BC
- Full-time
Support payroll and timekeeping processes by reviewing branch timecards for each pay period, processing commissions, and bonuses, completing payroll pre-checks, and maintaining payroll…
Added 18 mins ago
AC
Gestionnaire Comptable
Aston Carter
Montreal, QC
- $65 to $70 CAD / hour
- Contract
Added 18 mins ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
…diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known…
Added 18 mins ago
CO
Junior Developer
City of Vaughan
Vaughan, ON
- $81,924 to $95,838 CAD / year
- Contract
Responsible for providing Technical Systems support to the City of Vaughan including analyzing technical requirements, designing custom solutions, recommending technical options, performing…
Added 18 mins ago
CN
Niagara Airbus Night Dispatcher
CAA Niagara
Niagara Falls, ON
- Full-time
…and ensuring timely, efficient, and safe service delivery in support of a 24/7 operating…
Added 18 mins ago
CS
Security Systems Installer
CSD Security Systems and Data Wiring
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
Role Description The Security Systems Installer is a full-time, on-site role based in the Greater Halifax Metropolitan Area. This position is responsible for installing, configuring, and…
Added 18 mins ago
MV
Talent Acquisition Specialist
Mount Valley Foundation Services
Burlington, ON
- Full-time
Partners with recruiting agencies as needed and approved by Manager for recruitment support
Added 18 mins ago
AS
Administrateur(trice) HubSpot CRM et opérations marketing
Athos Services Commémoratifs
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
As part of the implementation of HubSpot as our enterprise CRM, we are seeking a professional who will oversee the platform, support users, and optimize business processes to maximize its…
Added 18 mins ago
IC
Senior Accountant- EN
IAMGOLD Corporation
Toronto, ON
- Full-time
We're looking for a finance professional with a university degree or college diploma in Accounting, Finance, or a related discipline, along with 7 to 10 years of progressive accounting…
Added 18 mins ago
I
Senior Manager, Information Security & IT
illumin
Toronto, ON
- Full-time
…corporate IT team, overseeing the technology and operations that support our employees while identifying opportunities to improve security, scalability, automation, and effectiveness across…
Added 18 mins ago
AH
Associate Physician - Pediatric Neurology
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…within our Emergency Department. Eleven Pediatric Neurologists support the inpatient service and outpatient (urgent clinic), with diverse expertise in education, systems of care, and…

The Brick

Customer Service Representative

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Company Description The Brick, founded in 1971, is Canada’s largest volume retailer of furniture, mattresses, appliances, and electronics, with over 230 locations, 6 distribution centres, and 6000 team members nationwide. The company is committed to delivering strong customer service and value-priced, quality brand-name home furnishings. Team members at The Brick build dynamic and meaningful careers and are recognized for performance and innovation. The organization offers a rewarding, challenging work environment with supportive teammates who are focused on winning together. For more information about The Brick, please visit https://linktr.ee/thebrickcanada.

Role Description The Customer Service Representative is a full-time, on-site role based in Mississauga, ON. In this position, the team member responds to customer inquiries in person, by phone, and through digital channels, providing accurate information on products, services, orders, and deliveries. The role involves resolving issues, processing returns and exchanges, and ensuring customers have a positive experience before, during, and after their purchase. The representative updates customer records, follows up on outstanding concerns, and collaborates with sales, warehouse, and delivery teams to ensure smooth service. The role also includes adhering to company policies, maintaining a professional and welcoming environment, and supporting overall store performance and customer satisfaction.

Qualifications

Demonstrated skills in Customer Service and Customer Support, with a focus on responsive and professional interaction.
Ability to foster strong Customer Experience and Customer Satisfaction through effective problem-solving and follow-up.
Experience working as Customer Service Representatives or in similar customer-facing roles in retail or service environments.
Strong communication and active listening skills, with the ability to handle inquiries and concerns in a calm and respectful manner.
Basic computer literacy and comfort using POS systems, order management tools, and email or chat platforms.
Ability to work on-site in Mississauga, ON, including evenings and weekends as required by business needs.
Attention to detail, reliability, and a collaborative approach to working with diverse teammates and customers.
Previous experience in furniture, appliances, or retail sales and a high school diploma or equivalent are considered assets.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries across in-person, phone, and digital channels, provide accurate information, and resolve concerns, returns, and exchanges. Maintain customer records, follow up on outstanding issues, and coordinate with sales, warehouse, and delivery teams to support a positive customer experience.

Requirements

Candidates should have customer-facing service experience, strong communication and active listening skills, and the ability to resolve issues professionally. Basic computer literacy and comfort with POS, order management, and email or chat tools are expected; availability for on-site work, including evenings and weekends, is required, while relevant retail experience and a high school diploma or equivalent are assets.

Skills

Customer Service
Customer Support
Customer Experience
Customer Satisfaction
Problem-Solving
Communication
Active Listening
Point-of-Sale Systems
Order Management
Email and Chat Platforms
Record Keeping
Follow-Up
Returns and Exchanges
Attention to Detail
Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Support
Customer Experience
Customer Satisfaction
Retail
Furniture
Mattresses
Appliances
Electronics
Customer Inquiries
Product Information
Order Management
Deliveries
Returns
Exchanges
Problem-Solving
Point-of-Sale Systems
Email
Chat Platforms
Customer Records
Follow-Up
Sales
Warehouse Coordination
Delivery Coordination
Evening and Weekend Availability

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