Human Resources Generalist
- St. Catharines, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
The Burke Group is pleased to partner with an established healthcare and community care organization to recruit a Senior Human Resources Generalist.
This is an excellent opportunity for an experienced, hands-on HR professional who enjoys working in a collaborative, people-focused environment and who makes a meaningful contribution to both employees and organizational success.
In a smaller office environment, the successful candidate will be a trusted resource for employees and leadership, supporting a broad range of HR functions, including recruitment, employee relations, performance management, health and safety, and regulatory compliance.
Previous experience in healthcare, home care, or a related service environment would be a valuable asset, bringing an understanding of the unique demands of a people-focused, care-driven organization.
We are seeking an approachable, adaptable professional who values teamwork, takes initiative, and understands that supporting a successful organization sometimes requires wearing more than one hat.
Key Responsibilities
Human Resources & Employee Relations
- Provide day-to-day HR guidance and support to employees and operational leadership.
- Manage employee relations matters, workplace concerns, and investigations with professionalism, discretion, and sound judgment.
- Support performance management, employee engagement, retention, and ongoing employee development.
- Promote consistent application of organizational policies, procedures, and employment standards.
Recruitment & Onboarding
- Coordinate full-cycle recruitment activities, including job postings, candidate screening, interviews, selection, and onboarding.
- Manage recruitment activities through applicant tracking systems and other HR technology platforms.
- Facilitate new employee orientation and ongoing employee check-ins.
- Participate in job fairs, recruitment events, and other talent attraction initiatives.
Health, Safety & Compliance
- Support workplace health and safety programs, incident investigations, and compliance initiatives.
- Coordinate WSIB matters, including return-to-work and accommodation processes.
- Promote compliance with applicable employment legislation, organizational policies, and workplace standards.
- Identify opportunities to strengthen HR practices, communication, and operational effectiveness.
Team & Operational Support
- Work collaboratively with colleagues to support the smooth operation of a busy, service-oriented office.
- Provide assistance with client service, scheduling, and administrative functions when operational needs require.
- Participate in an after-hours on-call rotation.
- Foster positive relationships with employees, leadership, clients, and other stakeholders.
- Contribute to a supportive, accountable, and team-oriented workplace culture.
Qualifications & Experience
- Certificate, diploma, or degree in Human Resources or a related discipline.
- Minimum five years of progressive human resources experience.
- At least one year of management or supervisory experience.
- Demonstrated experience in employee relations, recruitment, performance management, and workplace investigations.
- Working knowledge of Ontario employment legislation, occupational health and safety requirements, and WSIB processes.
- Experience with Applicant Tracking Systems (ATS), Human Resources Information Systems (HRIS), and Microsoft Office applications.
- Previous experience in healthcare, home care, senior care, or a related service environment is considered an asset.
- Valid driver's licence.
- Availability to participate in occasional evening or weekend responsibilities, including an after-hours on-call rotation.
Beyond technical HR expertise, we are looking for someone who genuinely enjoys working with people and contributing to a close-knit team.
The successful candidate will demonstrate:
- A collaborative mindset: A genuine team player who is willing to step outside traditional HR responsibilities when needed.
- Sound judgment and discretion: The confidence to navigate sensitive employee matters with fairness, professionalism, and confidentiality.
- Adaptability: The ability to balance competing priorities and respond effectively to the changing needs of a busy office.
- Strong interpersonal skills: An approachable and respectful communication style that builds trust across all levels of the organization.
- Initiative and accountability: A proactive approach to identifying solutions, improving processes, and following through on commitments.
- A service-oriented approach: An appreciation for the importance of supporting employees who deliver essential care and services to others.
This position offers the opportunity to contribute to an organization where people, relationships, and quality of service are central to its success.
You will enjoy a varied HR role, work closely with operational leadership, and make a tangible difference in a supportive, team-oriented environment.
The Burke Group welcomes applications from qualified HR professionals seeking a meaningful opportunity to apply their experience in a collaborative, service-focused setting.
Thank you to all applicants for their interest. Only selected candidates will be contacted.
More about this job
Responsibilities
Provide day-to-day HR guidance and manage employee relations, recruitment, onboarding, performance management, health and safety, and regulatory compliance. Collaborate with employees and operational leadership, support office and client-service needs as required, and participate in an after-hours on-call rotation.
Requirements
Requires a certificate, diploma, or degree in Human Resources or a related discipline, at least five years of progressive HR experience, and at least one year of management or supervisory experience. Candidates should have experience in employee relations, recruitment, performance management, and investigations; knowledge of Ontario employment and safety requirements and WSIB processes; familiarity with ATS, HRIS, and Microsoft Office; and a valid driver's licence.
Skills
- Employee Relations
- Full-Cycle Recruitment
- Performance Management
- Workplace Investigations
- Employee Engagement
- Onboarding
- Health And Safety
- WSIB Coordination
- Return-To-Work Processes
- Accommodation Processes
- Applicant Tracking Systems
- Human Resources Information Systems
- Microsoft Office
- Interpersonal Communication
- Teamwork
Visa sponsorship
Not detected in the job text
Categories
- Human Resources
- Management & Leadership
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Human Resources
- Employee Relations
- Recruitment
- Applicant Tracking Systems
- Onboarding
- Performance Management
- Employee Engagement
- Employee Retention
- Workplace Investigations
- Health And Safety
- WSIB
- Return-To-Work
- Accommodation
- Regulatory Compliance
- Human Resources Information Systems
- Microsoft Office
- Healthcare
- Home Care
- Senior Care
- Client Service
- Scheduling
- After-Hours On-Call