Contract Manufacturing Associate

Summary

The Contract Manufacturing Associate runs the day-to-day contract manufacturing (CoMan) transactions for assigned regions, from receiving a Project Manager's request to getting finished product to site. The role suits someone with solid supply chain or procurement fundamentals and strong AutoCAD skills who is organized, accurate, and eager to learn.

Beyond core transactions, the Associate keeps CoMan system data and drawings accurate, troubleshoots routine issues, and suggests process improvements. As they grow, they take on additional projects such as supplier sourcing and supplier issue resolution, with guidance from the Director of Supply Chain. This is a full-time, in-office role at our Vaughan office, Monday to Friday from 8:00 a.m. to 5:00 p.m.

Key responsibilities

The Associate owns the core CoMan transaction cycle and supports improvement work under the direction of the Director of Supply Chain.

Order-to-delivery transactions (core of the role)

1. Receive, review and clarify ordering requests from Project Managers (PMs), confirming details before work begins.
2. Translate PM sketches and requirements into accurate AutoCAD drawings.
3. Send drawings and specifications to PMs for approval and track approvals to completion.
4. Schedule production and place orders with external suppliers.
5. Create, track and update purchase orders (POs).
6. Coordinate receipt of products at the GTA warehouse with the Warehouse team.
7. Work with the Logistics team to arrange timely transportation of products to regional sites.
8. Follow up with suppliers on order status, lead times and delivery dates, and keep PMs informed.

Data, drawings and process support

1. Maintain accurate CoMan data in company systems, including orders, POs, supplier details and drawing records.
2. Troubleshoot routine order, supplier or delivery issues, and escalate complex issues to the Director with the relevant facts.
3. Identify recurring problems or workload constraints and suggest process improvements.
4. Support the team during peak periods and help reduce backlog.

Additional projects (as development and capacity allow)

1. Support sourcing activities, including researching and evaluating potential new suppliers.
2. Work with suppliers to resolve quality, timing or cost issues, under guidance from the Director.
3. Other duties as assigned by the Director of Supply Chain.

Experience and skills

Required

• 1–3 years of experience in contract manufacturing, procurement, purchasing or supply chain operations.
• Working proficiency in AutoCAD and the ability to turn sketches into accurate technical drawings.
• Experience creating and managing purchase orders in an ERP or purchasing system.
• Strong attention to detail and accuracy in data entry and documentation.
• Clear written and verbal communication with internal teams and suppliers.
• Ability to manage multiple orders and priorities with guidance.
• Ownership of assigned work and willingness to ask questions and escalate early.

Nice to have

• College diploma or university degree in supply chain, engineering technology, business or a related field.
• Experience with NetSuite or a similar ERP system.
• Exposure to supplier sourcing or supplier performance management.