Assistant Manager, Mortgage Administration | Great West

Permanent Full Time

Reporting to the Manager, Mortgage Administration the Assistant Manager, Mortgage Administration is responsible for administrative functions related to the commercial mortgage portfolio of Canada Life. This position is responsible for ensuring accurate processing of mortgage transactions to the Precision mortgage system. The ideal candidate for this role is an enthusiastic, detail-oriented multi-tasker who thrives in a fast-paced environment.

What you will do:

• Perform the management, maintenance and monitoring of all Commercial Mortgages including the collection of payments and production of the semi-monthly EFT transmissions.
• Foster a positive relationship and provide Customer Service to commercial borrowers, solicitors, and internal departments 
• Balancing of all financial transaction postings in conjunction with the Accounting Department.
• Evaluate and refine existing processes to enhance efficiency and effectiveness
• Proper record keeping within the department
• Executing predefined report queries on a scheduled and ad hoc basis
• Establish records for all new mortgage transactions to enable disbursement of funds.
• Monitor and ensure that all maturing mortgages are repaid, renewed or extended.
• Property Tax process which includes confirming payment of property taxes with borrowers
• Collaborate on projects focused on optimizing commercial mortgage processes

What you will bring:

• Minimum 5 years administrative experience with knowledge in commercial mortgages is considered advantageous.  
• Excellent communication skills both written and oral.
• Basic Accounting and math skills, coupled with strong knowledge of Microsoft Suite of products
• Strong interpersonal skills with proven ability to provide exceptional customer service.
• Adaptable, flexible and responsive to change with the ability to work Independently as well as within a team environment.
• Good organizational skill with strong attention to detail, ability to prioritize, multi-task and meet deadlines.

The base salary for this position is between $51,400.00 - $77,100.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Great-West Lifeco

Great-West Lifeco Inc is a Canadian headquarter, international financial services holding company with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. We operate in Canada, the United States, and Europe under the brands: Canada Life, Empower and Irish Life. At the end of 2024, our companies had over 32,250 employees, 106,000 advisor relationships, and thousands of distribution partners – serving approximately 40 million customer relationships.

Great-West Lifeco trades on the Toronto Stock Exchange (TSX) under the ticker symbol GWO and is a member of the Power Corporation group of companies.

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  

Financial Security: Company-matching pension plan, share ownership program and additional investment options. 

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  

Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Great-West Lifeco.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Great-West Lifeco policies.