The Canada Life Assurance Company

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Added 22 hours ago
Financial Services Representative (Bilingual, Fr/Eng)
The Canada Life Assurance Company
ON
Added 22 hours ago
Représentant/e des services financiers (Bilingue)
The Canada Life Assurance Company
ON
Added 1 day ago
Customer Data Technician, temporary 4-month contract
The Canada Life Assurance Company
Winnipeg, MB · Kitchener, ON
Added 1 day ago
Director Strategic Initiatives & Innovation (18 month contract) | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Added 1 day ago
Quality Program Specialist
The Canada Life Assurance Company
ON
Added 1 day ago
Senior Operations Coordinator
The Canada Life Assurance Company
Winnipeg, MB
Added 1 day ago
Bilingual (Fr/En) AML Specialist
The Canada Life Assurance Company
London, ON · Toronto, ON · Montreal, QC
Added 1 day ago
Spécialiste en LBC (Lutte contre le blanchiment de capitaux), bilingue
The Canada Life Assurance Company
London, ON · Toronto, ON · Montreal, QC
Added 1 day ago
Client Service Associate, Insurance and Investments
The Canada Life Assurance Company
Winnipeg, MB
Added 1 day ago
Spécialiste qualité - Gestion de l'invalidité
The Canada Life Assurance Company
ON
Added 1 day ago
Dev Ops Engineer (Student Position)
The Canada Life Assurance Company
Toronto, ON
Added 1 day ago
Disability Medical Coordinator
The Canada Life Assurance Company
Langley (District), BC · Vancouver, BC · Langley, Brit
Added 1 day ago
Service Coordinator, GRS Commission Team
The Canada Life Assurance Company
London, ON
Added 1 day ago
Client Relationship Manager
The Canada Life Assurance Company
Vancouver, BC
Added 1 day ago
Adjoint administratif
The Canada Life Assurance Company
Montreal, QC
Added 1 day ago
Administrative Assistant
The Canada Life Assurance Company
Montreal, QC
Added 2 days ago
Bilingual Advisor Support Associate
The Canada Life Assurance Company
Kingston, ON · London, ON · Ottawa, ON · ON · Montreal, QC · Pointe-Claire, QC · Mississauga Ontario, ON
Added 2 days ago
Associé, Soutien aux conseillers, bilingue
The Canada Life Assurance Company
Kingston, ON · London, ON · Ottawa, ON · ON · Montreal, QC · Pointe-Claire, QC · Mississauga Ontario, ON
Added 2 days ago
Advisor Support Associate
The Canada Life Assurance Company
Calgary, AB · Kingston, ON · London, ON · Ottawa, ON · ON · Mississauga Ontario, ON
Added 2 days ago
Corporate Accountant | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Added 2 days ago
Rehabilitation Consultant
The Canada Life Assurance Company
Hamilton, ON
Added 2 days ago
Associé, Service de Rémunération, bilingue
The Canada Life Assurance Company
Montreal, QC · Sherbrooke, QC
Added 2 days ago
Client Service Associate, Wealth Management - St. Catharines
The Canada Life Assurance Company
St. Catharines, ON
Added 3 days ago
Manager, Corporate Financial Reporting | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON
Added 3 days ago
Conseiller juridique bilingue, Litige
The Canada Life Assurance Company
Montreal, QC

The Canada Life Assurance Company

Bilingual Client Service Processor

Montreal, QC, Canada

The base salary for this position is between $38,700 - $52,400 annually.

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Job details

Pay: The base salary for this position is between $38,700 - $52,400 annually.
Apply by: Oct 22, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We are looking for a Client Service Processor.

The position will be responsible for the timely digital distribution of documents, cheques and emails to the Quadrus team members. The successful candidate will work closely with other teams within Wealth Management.

What you will do 

Triage incoming digital mail and faxes for the wealth teams within time standards
Work closely with other admin areas regarding inter-team paperwork
Assist with non-financial processing when required, while meeting service standard deadlines.
Participate in team meetings to discuss efficiencies and work on improving processes.
Provide support for small projects, as required
Monitor and manage the team shared email boxes
Responsible for workflow distribution on new imaging system (enhanced computer skills are necessary)

What you will bring 

Excellent organizational skills
Analytical and detail oriented
On Base (imaging system) experience an asset
Working knowledge of Microsoft office products
Excellent written and verbal communication skills
Good interpersonal and team building skills
Demonstrated organizational and time management skills to manage multiple tasks and deadlines
Able to adapt quickly to changing priorities
Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs.

This position will be located in the London head office.

The base salary for this position is between $38,700 - $52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The position involves triaging incoming digital mail and faxes while managing workflow distribution within the imaging system. The processor will also collaborate with wealth management teams to handle inter-team paperwork and support various administrative projects.

Requirements

Candidates must possess excellent organizational, analytical, and communication skills with proficiency in Microsoft Office. Bilingualism in French and English is required, and experience with imaging systems like OnBase is considered an asset.

Skills

Digital distribution
Triage
Administrative support
Workflow management
Imaging systems
Microsoft Office
Written communication
Verbal communication
Interpersonal skills
Team building
Organizational skills
Time management
Analytical skills
Detail oriented
Bilingualism
French

Benefits

Health benefits
Dental benefits
Mental health benefit
Education reimbursement
Pension plan
Share ownership program
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Client Service
Wealth Management
Digital Distribution
Triage
Imaging System
OnBase
Microsoft Office
Workflow
Bilingual
Administrative
Data Processing
Time Management
Team Collaboration
Financial Services
Canada Life

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